HP 2100 manual Worldwide Sales and Service Offices

Page 136

Worldwide Sales and Service Offices

Note

Before calling an HP Sales and Service office, be sure to contact the

 

appropriate Customer Support Center number listed in the

 

“HP Support” section. Products should not be returned to these offices.

 

Product return information is also available through the appropriate

 

Customer Support Center in “HP Support” in the front of this guide.

 

 

Argentina

Hewlett-Packard Argentina S.A.

Montañeses 2140/50/60

1428 Buenos Aires

Phone: (54) (1) 787-7100

Fax: (54) (1) 787-7213

Australia

Hewlett-Packard Australia Ltd.

31-41 Joseph Street

Blackburn, VIC 3130

Phone: (61) (3) 272-2895

Fax: (61) (3) 898-7831

Hardware Repair Center:

Phone: (61) (3) 272-8000

Extended Warranty Support:

Phone: (61) (3) 272-2577

Customer Information Center:

Phone: (61) (3) 272-8000

Austria

Hewlett-Packard GmbH

Lieblgasse 1

A-1222 Vienna

Phone: (43) (1) 25000-555

Fax: (43) (1) 25000-500

Belgium

Hewlett-Packard Belgium S.A. NV Boulevard de la Woluwe-Woluwedal 100-102

B-1200 Brussels

Phone: (32) (2) 778-31-11

Fax: (32) (2) 763-06-13

Brazil

Edisa Hewlett-Packard SA

Alameda Rio Negro 750

06454-050 Alphaville - Barueri-SP

Phone: (55) (11)- 7296-8000

Canada

Hewlett-Packard (Canada) Ltd.

17500 Trans Canada Highway

South Service Road

Kirkland, Québec H9J 2X8

Phone: (1) (514) 697-4232

Fax: (1) (514) 697-6941

Hewlett-Packard (Canada) Ltd.

5150 Spectrum Way

Mississauga, Ontario L4W 5G1

Phone: (1) (905) 206-4725

Fax: (1) (905) 206-4739

Chile

Hewlett-Packard de Chile Avenida Andres Bello 2777 of. 1 Los Condes

Santiago, Chile

China

China Hewlett-Packard Co. Ltd.

Level 5, West Wing Office

China World Trade Center

No. 1, Jian Guo Men Wai Avenue

Beijing 100004

Phone: (86) (10) 6505-3888,x. 5450

Fax: (86) (10) 6505-1033

Hardware Repair Center and Extended

Warranty Support:

Phone: (86) (10) 6262-5666x. 6101/2

(86) (10) 6261-4167

124 Chapter 5 Service and Support

EN

Image 136
Contents S e r J e t Page User Guide Copyright Hewlett-Packard Company WarrantyTrademark Credits HP Support Online Services for 24-hour Accessories or supplies HP Support AssistantObtaining software Utilities, drivers,HP Support HP Service Information HP Service AgreementsGerman NorwegianDanish FinnishCustomer Support Worldwide Contents Printer Tips and Maintenance ViiiService and Support Index Printer Basics Getting to Know the PrinterPrinter Features Excellent Print QualityAutomatic Language Printer Software Windows Installation For software installationPrinter Drivers Software for WindowsRegister your printer with HP HP LaserJet Configuration Utility HP FontSmartHP-UX Networked Devices How the JetSend Communications Technology WorksInfrared Devices Macintosh Installation PostScript Printer Description Files PPDs Software For Macintosh ComputersHP LaserJet Utility Using the Remote Control Panel DOS InstallationDOS Remote Control Panel How do I access printer features? Software Installation TipsDo not have a CD-ROM drive What other software is available to me? How do I remove the printing software?Control Panel Job CancelButton Usage Light Patterns Control Panel Light MessagesStartup ReadyData ProcessingManual Feed with Pause Paper Out Paper Out requested trayService Error Continuable ErrorAccessory Error Printing with the Infrared Port Wireless Printing IR Status Light IR PortPrinting Instructions Interface Ports Accessories and Ordering Information Accessories Option Description or Use Part NumberCable and Interface Accessories Supplementary Documentation Printer Basics Printing Tasks OverviewPreparing for Printing Purchasing Paper and Other MediaMedia Input Options Tray 1 Media SizesTray 2 and Optional Tray 3 Paper Sizes Loading Media into Tray Reloading Media into Tray 2 or Optional Tray Changing Paper Size in Tray 2 or Optional Tray Page Printing Tasks Printing on EnvelopesPage Printing on Labels Print-side up, topPrinting on Transparencies Printing on Custom-Sized Media or Cardstock Printing on Both Sides of Media Manual Duplexing Long and Short Edge Manual Duplexing Printing on Special Media Letterhead or Preprinted Forms OrientationCanceling a Print Job Job Cancel TipsAccessing the Printer Driver Software TasksUsing the Printer Driver Help Creating and Using Watermarks Watermarks Printer Driver ProcedureWindows 3.1/9x To use an existing watermark To create or edit a watermarkWindows NT To use an existing watermark Windows NT 4.0 PS To use an existing watermark Windows 9x PS To use an existing watermarkMacintosh LaserWriter 8.4 and higher Up Printing Printer Driver Procedure Printing Multiple Pages on One Sheet of Paper N-up PrintingWindows 3.1/9x Windows NTMacintosh LaserWriterLaserWriter 8.4 HigherSetting a Custom Paper Size Custom Paper Size Printer Driver ProcedureMacintosh LaserWriter 8.5 and higher Creating and Using Quick Sets Quick Sets Printer Driver ProcedureUsing Quick Sets Windows 3.1/9x Creating Quick SetsIf you are running the printer driver from the server, you Using EconoMode EconoMode Printer Driver ProcedureMacintosh LaserWriter 8.4 and higher Resolution Options Choosing Print Quality SettingsChoosing Print Quality Settings Printer Driver Procedure Choosing Print Quality Settings Printer Driver Procedure Using Reduce/Enlarge Options Reduce/Enlarge Printer Driver ProcedureWindows 9x PS To reduce or enlarge your document To fit your document to letter- or A4-size paperWindows NT 4.0 PS To reduce or enlarge your document Selecting a Paper Source Selecting Paper Source Printer Driver ProcedureWindows NT 4.0 PS Using REt REt Printer Driver ProcedureFrom the Device Options tab, select the desired Restoring Default Printer Driver Settings Restoring Defaults Printer Driver ProcedurePrinting on Different Paper for the First Paper size for all pages of the print job must be the same Tray Locking Tray Locking Printer Utility ProcedureWindows Printer Tips and Maintenance Managing the UltraPrecise Toner Cartridge HP Policy on Non-HP Toner CartridgesToner Cartridge Storage Toner Cartridge Life ExpectancyRedistributing the Toner Page Cleaning the Printer Using the Printer Cleaning ProcessesEngine Cleaning Toner Cartridge CleaningStarting the Cleaning Process Internal Cleaning Procedure Printer Tips and Maintenance Problem Solving Troubleshooting Checklist Troubleshooting ChecklistUsing the proper printer driver and port Troubleshooting General Printing Problems Add paper to Tray 1 and press and release the Go button Not configured for the printer Toner cartridge is missing or not installed correctly Configuration Cleaning ProcessPrinting Special Pages DemoClearing Paper Jams Paper Jam Toner Cartridge Area Page Paper Jam Tray 2 or Optional Tray 3 Paper Feed Area Paper Jam Output Areas Paper Jam Removing Torn Pieces of Paper Solving Print Quality Problems Print Quality ChecklistImage Defect Examples Toner Specks Light Print or FadeDropouts Vertical Lines Gray BackgroundToner Smear Loose TonerVertical Repetitive Defects Misformed CharactersSkew Curl or WaveWrinkles or Creases HintInfrared Printing Problems Infrared Printing Problems Symptom Possible Cause SolutionOne of the IR ports may cause Troubleshooting Error Messages Continuable Error Service Error Secondary Light Patterns Printer off and back on again Problem Solving Problem Solving Problem Solving Network Problems Common Windows Problems Common Windows Problems Symptom Possible Cause SolutionCommon Windows Problems Symptom Possible Cause Solution Common Macintosh Problems Macintosh Problems Symptom Possible Cause Solution Printing ErrorsMacintosh Problems Symptom Possible Cause Solution Selecting an Alternate PPD Renaming the PrinterPS Errors Symptom Possible Cause Solution Troubleshooting PS ErrorsSpecific Errors PS Errors Symptom Possible Cause Solution Problem Solving Availability HP Express ExchangeGuidelines for Repacking the Printer Service Information Form WHO is Returning the EQUIPMENT?HP Maintenance Agreements On-Site Service AgreementsPriority On-Site Service Next-Day On-Site ServiceHewlett-Packard Limited Warranty Statement Service and Support Limited Warranty for Toner Cartridge Life Worldwide Sales and Service Offices ColombiaGermany Czech RepublicDenmark Far East RegionJapan Netherlands Korea New ZealandNorway Latin American HeadquartersSingaporeThailand SpainSweden SwitzerlandService and Support HP LaserJet 2100 with Printer SpecificationsHP LaserJet Optional Tray Printing WAd 6.2 belsAFCC Regulations Environmental Product Stewardship Program Protecting the EnvironmentThis HP LaserJet printer eliminates This HP LaserJet printer design reducesHP Toner Cartridges PlasticsPaper Material Safety Data Sheet Regulatory Statements Declaration of ConformityLED Safety Laser Safety StatementCanadian DOC Regulations Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Varo Media Specifications Tray Dimensionsa Weight Capacityb Supported Sizes of PaperTray 2 or Tray Dimensionsa Weight Capacityb JISGuidelines for Using Paper Symptom Problem with Paper SolutionPaper Specifications Category SpecificationsPrinting and Paper Storage Environment Envelopes Minimum MaximumEnvelopes with Double Side Seams Envelopes with Adhesive Strips or FlapsEnvelope Storage Envelope MarginsType of Address Top Margin Left Margin Labels Label ConstructionTransparencies Appendix B Media Specifications Printer Memory and Expansion Printer Memory Installing Memory Page Checking Memory Installation Installing an HP JetDirect EIO Card Printer Commands Understanding PCL Printer Command Syntax PJLEscape character Entering Escape Characters Combining Escape SequencesDOS Software Application Entry What Appears Common PCL Printer Commands Function Options # Selecting PCL Fonts?&l #O Common PCL Printer Commands Function Command Options # ?&l #LLanguage Selection Primary Stroke Wt Appendix D Printer Commands Index PCL Index Index Page C4170-90901
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