HP D6100 manual Update the software, Self test report, Downloading the software Windows

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Self test report

Update the software

Download the latest printer software update periodically to ensure you have the latest features and improvements. You can download printer software updates by going to www.hp.com/support or by using HP Software Update.

Note The printer software update that you download from the HP web site does not update the HP Photosmart Premier software.

Downloading the software (Windows)

Note Make sure you are connected to the Internet before you use HP Software Update.

1.From the Windows Start menu, select Programs (in Windows XP, select All Programs) > Hewlett-Packard> HP Software Update. The HP Software Update window opens.

2.Click Check Now. HP Software Update searches the HP web site for printer software updates. If the computer does not have the most recent version of the printer software installed, a software update appears in the HP Software Update window.

Note If the computer has the most recent version of the printer software installed, the following message appears in the HP Software Update window: “No updates are available for your system at this time”.

3.If a software update is available, click the checkbox next to the software update to select it.

4.Click Install.

5.Follow the onscreen instructions to complete the installation.

HP Photosmart D6100 series User Guide

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Contents HP Photosmart D6100 series 800-225-528 Trademarks Copyrights and trademarksHewlett-Packard Company notices Regulatory model identification numberContents HP Photosmart D6100 series Special features Accessing the onscreen HP Photosmart helpWelcome Printer parts Front of printerBack of printer Main and Output trays Photo trayOptional accessories Indicator lightsControl panel Accessory name Description HP Automatic Two-sided Printing Countries/regions AccessoryHP Bluetooth wireless printer adapter bluetooth Chapter Choose the right paper Get ready to printLoad paper Paper loading tipsLoad the photo tray Purchasing replacement ink cartridges Insert ink cartridgesInk cartridge warranty information Ink cartridge tipsInk cartridge Inserting or replacing the ink cartridgesChapter Printing photos Printing photos without aComputer Print photos from a digital cameraDigital camera with PictBridge technology Follow these steps Connecting to other devices Getting connectedConnecting through HP Photosmart Share Saving photos to a computerHP Photosmart Premier Windows Using creative options in the printer softwarePrinting from a computer HP Photosmart Essential WindowsSet print preferences HP Photosmart Studio MacHP Photosmart Share HP Real Life technologies features Open the electronic helpAccess Real Life technologies features Mac users Clean the outside of the printer Care and maintenanceClean and maintain the printer Aligning the printerClick Settings Print Settings Printer Toolbox Automatically clean the printheadManually clean the ink cartridge contacts Print a sampleTo clean the ink cartridge contacts Print a self test reportIf you are using a Windows computer Update the software Self test reportDownloading the software Windows Store and transport the printer Store and transport the printer and ink cartridgesMaintain the quality of photo paper Store and transport the ink cartridgesTo handle photo paper Chapter Printer is plugged in but will not turn on Solution TroubleshootingPrinter hardware problems On light is flashing but the printer is not printingPrinting problems All the lights are flashing on the printerPrinted pages are dropping off of the output tray Colors are not printing satisfactorily Solution Print jobs using the photo tray do not printDocument printed at an angle or is off-center Solution Printout is rippled or curledPrinter ejects the paper when preparing to print Blank page came out of the printer SolutionPhoto did not print using the default print settings Print quality is poor SolutionError messages Photos are not printing correctly SolutionPlugged a camera into the printer, but nothing happens Error message Paper Jam Paper errorsResume Ink indicator CommentsError message The printer is out of paper Error message Unsupported media sizeError message Automatic paper sensor failed Error message Replace Cartridges Soon Ink cartridge errorsError message Incorrect Ink Cartridges Error message Ink Cartridges EmptyError message Ink Cartridges Problem Error message Non-HP Ink CartridgesError message Original HP Ink Depleted To clear the print head assembly Memory card or camera errorsError message The carriage is stalled Error message Ink System FailureError message Camera selections Dpof file has error Computer and connectivity printing errorsError message Cannot print photos Error message Some camera-selected photos are not on cardChapter HP Support HP Support by phonePlacing a call Return to HP repair service North America only Specifications System requirementsCategory Specifications Video file formats Category Specifications Appendix a HP Warranty HP product Duration of limited warrantyAppendix B Index USB