HP D6100 manual Welcome, Special features, Accessing the onscreen HP Photosmart help

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1 Welcome

Thank you for purchasing an HP Photosmart D6100 series printer! With this new photo printer you can print beautiful photos, save photos to a computer, and create fun and easy projects with or without a computer.

This guide primarily explains how to print without connecting a computer. To learn how to print from a computer, install the printer software and view the electronic Help. For an overview of using a computer and the printer together, see Printing from a computer. For information about installing the software, see the Quick Start Guide.

Home users can learn how to:

Print borderless photos from the printer or from a computer

Choose a photo layout

Convert a color photo to black and white, remove red eye, or apply special effects by using the HP Photosmart software

The printer comes with the following documentation:

Quick Start Guide: The Quick Start Guide explains how to set up the printer, install the printer software, and print your first photo.

User Guide: The User Guide is the book you are reading. This guide describes the basic features of the printer, explains how to use the printer without connecting a computer, and contains hardware troubleshooting information.

Onscreen help: The onscreen HP Photosmart help describes how to use the printer with a computer and contains software troubleshooting information.

Special features

New features and media make it easier than ever to produce high-quality photos:

When you use the new HP Advanced Photo Paper (also called HP Photo Paper in some countries/regions), special sensors in the printer detect a mark on the back of the paper and automatically select the optimal print settings. For more information about this new paper, see Choose the right paper.

HP Real Life technologies make it easy for you to get better photos. Automatic red eye removal and adaptive lighting to enhance detail in shadows are just a few of the many technologies included. You can explore the many editing and enhancing options from the printer software. To learn how to find them in the software, see HP Real Life technologies features.

Accessing the onscreen HP Photosmart help

After you have installed the HP Photosmart software on a computer, you can view the onscreen HP Photosmart help:

Windows: From the Start menu, select Programs (in Windows XP, select All Programs) > HP Solution Center, and then click Help and Support.

Macintosh: From the Finder Help menu, choose Mac Help. From the Help Viewer Library menu, choose HP Photosmart Mac Help.

HP Photosmart D6100 series User Guide

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Contents HP Photosmart D6100 series 800-225-528 Trademarks Copyrights and trademarksHewlett-Packard Company notices Regulatory model identification numberContents HP Photosmart D6100 series Special features Accessing the onscreen HP Photosmart helpWelcome Printer parts Front of printerBack of printer Main and Output trays Photo trayOptional accessories Indicator lightsControl panel Accessory name Description HP Automatic Two-sided Printing Countries/regions AccessoryHP Bluetooth wireless printer adapter bluetooth Chapter Choose the right paper Get ready to printLoad paper Paper loading tipsLoad the photo tray Purchasing replacement ink cartridges Insert ink cartridgesInk cartridge warranty information Ink cartridge tipsInk cartridge   Inserting or replacing the ink cartridgesChapter Printing photos Printing photos without aComputer Print photos from a digital cameraDigital camera with PictBridge technology Follow these steps Connecting to other devices Getting connectedConnecting through HP Photosmart Share Saving photos to a computerHP Photosmart Premier Windows Using creative options in the printer softwarePrinting from a computer HP Photosmart Essential WindowsSet print preferences HP Photosmart Studio MacHP Photosmart Share HP Real Life technologies features Open the electronic helpAccess Real Life technologies features Mac users Clean the outside of the printer Care and maintenanceClean and maintain the printer Aligning the printerClick Settings Print Settings Printer Toolbox Automatically clean the printheadManually clean the ink cartridge contacts Print a sampleTo clean the ink cartridge contacts Print a self test reportIf you are using a Windows computer Update the software Self test reportDownloading the software Windows Store and transport the printer Store and transport the printer and ink cartridgesMaintain the quality of photo paper Store and transport the ink cartridgesTo handle photo paper Chapter Printer is plugged in but will not turn on Solution TroubleshootingPrinter hardware problems On light is flashing but the printer is not printingPrinting problems All the lights are flashing on the printerPrinted pages are dropping off of the output tray Colors are not printing satisfactorily Solution Print jobs using the photo tray do not printDocument printed at an angle or is off-center Solution Printout is rippled or curledPrinter ejects the paper when preparing to print Blank page came out of the printer SolutionPhoto did not print using the default print settings Print quality is poor SolutionError messages Photos are not printing correctly SolutionPlugged a camera into the printer, but nothing happens Error message Paper Jam Paper errorsResume Ink indicator CommentsError message The printer is out of paper Error message Unsupported media sizeError message Automatic paper sensor failed Error message Replace Cartridges Soon Ink cartridge errorsError message Incorrect Ink Cartridges Error message Ink Cartridges EmptyError message Ink Cartridges Problem Error message Non-HP Ink CartridgesError message Original HP Ink Depleted To clear the print head assembly Memory card or camera errorsError message The carriage is stalled Error message Ink System FailureError message Camera selections Dpof file has error Computer and connectivity printing errorsError message Cannot print photos Error message Some camera-selected photos are not on cardChapter HP Support HP Support by phonePlacing a call Return to HP repair service North America only Specifications System requirementsCategory Specifications Video file formats Category Specifications Appendix a HP Warranty HP product Duration of limited warrantyAppendix B Index USB