HP
D6100
manual
Appendix B
Troubleshooting
Specifications
Error messages
Paper errors
Connecting to other devices
Warranty
Maintenance
Printing problems
Accessory name Description
Update the software
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Appendix B
50
HP Photosmart D6100 series
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Contents
HP Photosmart D6100 series
800-225-528
Hewlett-Packard Company notices
Copyrights and trademarks
Trademarks
Regulatory model identification number
Contents
HP Photosmart D6100 series
Welcome
Special features
Accessing the onscreen HP Photosmart help
Back of printer
Printer parts
Front of printer
Photo tray
Main and Output trays
Control panel
Optional accessories
Indicator lights
HP Bluetooth wireless printer adapter bluetooth
Accessory name Description
HP Automatic Two-sided Printing Countries/regions Accessory
Chapter
Load paper
Get ready to print
Choose the right paper
Paper loading tips
Load the photo tray
Insert ink cartridges
Purchasing replacement ink cartridges
Ink cartridge
Ink cartridge warranty information
Ink cartridge tips
Inserting or replacing the ink cartridges
Chapter
Computer
Printing photos without a
Printing photos
Print photos from a digital camera
Digital camera with PictBridge technology Follow these steps
Getting connected
Connecting to other devices
Saving photos to a computer
Connecting through HP Photosmart Share
Printing from a computer
Using creative options in the printer software
HP Photosmart Premier Windows
HP Photosmart Essential Windows
HP Photosmart Share
Set print preferences
HP Photosmart Studio Mac
Open the electronic help
HP Real Life technologies features
Access Real Life technologies features Mac users
Clean and maintain the printer
Care and maintenance
Clean the outside of the printer
Aligning the printer
Manually clean the ink cartridge contacts
Automatically clean the printhead
Click Settings Print Settings Printer Toolbox
Print a sample
Print a self test report
To clean the ink cartridge contacts
If you are using a Windows computer
Downloading the software Windows
Update the software
Self test report
Maintain the quality of photo paper
Store and transport the printer and ink cartridges
Store and transport the printer
Store and transport the ink cartridges
To handle photo paper
Chapter
Printer hardware problems
Troubleshooting
Printer is plugged in but will not turn on Solution
On light is flashing but the printer is not printing
Printed pages are dropping off of the output tray
Printing problems
All the lights are flashing on the printer
Document printed at an angle or is off-center Solution
Print jobs using the photo tray do not print
Colors are not printing satisfactorily Solution
Printout is rippled or curled
Photo did not print using the default print settings
Blank page came out of the printer Solution
Printer ejects the paper when preparing to print
Print quality is poor Solution
Plugged a camera into the printer, but nothing happens
Error messages
Photos are not printing correctly Solution
Resume Ink indicator
Paper errors
Error message Paper Jam
Comments
Error message Automatic paper sensor failed
Error message The printer is out of paper
Error message Unsupported media size
Error message Incorrect Ink Cartridges
Ink cartridge errors
Error message Replace Cartridges Soon
Error message Ink Cartridges Empty
Error message Original HP Ink Depleted
Error message Ink Cartridges Problem
Error message Non-HP Ink Cartridges
Error message The carriage is stalled
Memory card or camera errors
To clear the print head assembly
Error message Ink System Failure
Error message Cannot print photos
Computer and connectivity printing errors
Error message Camera selections Dpof file has error
Error message Some camera-selected photos are not on card
Chapter
Placing a call
HP Support
HP Support by phone
Return to HP repair service North America only
System requirements
Specifications
Category Specifications Video file formats
Category Specifications
Appendix a
HP product Duration of limited warranty
HP Warranty
Appendix B
Index
USB
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