HP D6100 manual Error message The printer is out of paper, Error message Unsupported media size

Page 40

1 Remove the rear access door to clear paper jams.

If you cannot remove all jammed paper from the rear area of the printer, try removing paper jammed in the middle of the printer by opening the paper jam door located inside the top cover.

1

Open the paper jam door to clear paper jams in the middle of the printer.

Plug the printer back in and turn it on.

Error message: The printer is out of paper.

Solution Load paper, then press Resume to print again. For paper-loading instructions, see Paper loading tips.

Error message: Unsupported media size.

Solution The printer cannot use the size of paper loaded in the paper tray. Press Resume, then load a supported paper size instead. For a list of supported paper sizes, see Printer specifications.

Error message: Automatic paper sensor failed.

Solution The automatic paper sensor is obstructed or damaged. Try moving the printer out of direct sunlight, then press Resume and try printing again. If this does not work, go to www.hp.com/support or contact HP Support.

HP Photosmart D6100 series User Guide

37

Image 40

Contents HP Photosmart D6100 series 800-225-528 Copyrights and trademarks Hewlett-Packard Company noticesTrademarks Regulatory model identification numberContents HP Photosmart D6100 series Accessing the onscreen HP Photosmart help Special featuresWelcome Front of printer Printer partsBack of printer Main and Output trays Photo trayIndicator lights Optional accessoriesControl panel HP Automatic Two-sided Printing Countries/regions Accessory Accessory name DescriptionHP Bluetooth wireless printer adapter bluetooth Chapter Get ready to print Load paperChoose the right paper Paper loading tipsLoad the photo tray Purchasing replacement ink cartridges Insert ink cartridgesInk cartridge tips Ink cartridge warranty informationInk cartridge Inserting or replacing the ink cartridgesChapter Printing photos without a ComputerPrinting photos Print photos from a digital cameraDigital camera with PictBridge technology Follow these steps Connecting to other devices Getting connectedConnecting through HP Photosmart Share Saving photos to a computerUsing creative options in the printer software Printing from a computerHP Photosmart Premier Windows HP Photosmart Essential WindowsHP Photosmart Studio Mac Set print preferencesHP Photosmart Share HP Real Life technologies features Open the electronic helpAccess Real Life technologies features Mac users Care and maintenance Clean and maintain the printerClean the outside of the printer Aligning the printerAutomatically clean the printhead Manually clean the ink cartridge contactsClick Settings Print Settings Printer Toolbox Print a sampleTo clean the ink cartridge contacts Print a self test reportIf you are using a Windows computer Self test report Update the softwareDownloading the software Windows Store and transport the printer and ink cartridges Maintain the quality of photo paperStore and transport the printer Store and transport the ink cartridgesTo handle photo paper Chapter Troubleshooting Printer hardware problemsPrinter is plugged in but will not turn on Solution On light is flashing but the printer is not printingAll the lights are flashing on the printer Printing problemsPrinted pages are dropping off of the output tray Print jobs using the photo tray do not print Document printed at an angle or is off-center SolutionColors are not printing satisfactorily Solution Printout is rippled or curledBlank page came out of the printer Solution Photo did not print using the default print settingsPrinter ejects the paper when preparing to print Print quality is poor SolutionPhotos are not printing correctly Solution Error messagesPlugged a camera into the printer, but nothing happens Paper errors Resume Ink indicatorError message Paper Jam CommentsError message Unsupported media size Error message The printer is out of paperError message Automatic paper sensor failed Ink cartridge errors Error message Incorrect Ink CartridgesError message Replace Cartridges Soon Error message Ink Cartridges EmptyError message Non-HP Ink Cartridges Error message Ink Cartridges ProblemError message Original HP Ink Depleted Memory card or camera errors Error message The carriage is stalledTo clear the print head assembly Error message Ink System FailureComputer and connectivity printing errors Error message Cannot print photosError message Camera selections Dpof file has error Error message Some camera-selected photos are not on cardChapter HP Support by phone HP SupportPlacing a call Return to HP repair service North America only Specifications System requirementsCategory Specifications Video file formats Category Specifications Appendix a HP Warranty HP product Duration of limited warrantyAppendix B Index USB