Chapter 7
the printer, try removing paper jammed in the middle of the printer by opening the paper jam door located inside the top cover. For illustrations of the two places to clear a paper jam, see Paper errors. When you are finished clearing the paper jam, plug the printer back in, turn it on, and try printing again.
–If you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer.
A blank page came out of the printer
Solution
●You may have begun printing and then cancelled the print job.
If you cancelled the print job before printing started, the printer may have already loaded paper in preparation for printing. The next time you print, the printer ejects the blank page before starting the new printing project.
●A print job with a large amount of data may have been sent to the printer. Wait for the printer to service the print head before it continues printing.
The photo did not print using the default print settings
Solution You may have changed the print settings for the photo. Print settings you apply to an individual photo on a camera override the default print settings. Discard all print settings that have been applied to an individual photo by deselecting the photo on the camera. For more information, see the documentation that came with the camera.
The printer ejects the paper when preparing to print
Solution Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight.
Print quality is poor
Solution
●Use photo paper designed for the printer. For best results, use the papers recommended in Choose the right paper.
●You may be printing on the wrong side of the paper. Make sure the paper is loaded with the side to be printed facing down.
34 | HP Photosmart D6100 series |