HP D6100 manual Error messages, Photos are not printing correctly Solution

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You may have selected a low-resolution setting on the digital camera. Reduce the size of the image and try printing again. For better results in the future, set the digital camera to a higher photo resolution.

There may be a problem with the print head. Try the following:

Run the automatic print head cleaning procedure. For more information, see Care and maintenance.

Align the printer. For more information, see Aligning the printer.

If print quality problems persist after you have tried all of the above solutions, contact HP Support.

Photos are not printing correctly

Solution

You may have loaded the photo paper incorrectly. Load the photo paper with the side to be printed facing down.

The photo paper may not have fed into the printer correctly. Try the following:

Check for a paper jam. For more information, see Paper errors.

Insert the photo paper as far as it will go into the photo tray.

Load one sheet of photo paper at a time.

The photos I marked for printing in the digital camera do not print

Solution Some digital cameras let you mark photos for printing in both the camera's internal memory and on the memory card. If you mark photos in the internal memory, and then move photos from the camera's internal memory to the memory card, the marks do not transfer. Mark photos for printing after you transfer them from the digital camera's internal memory to the memory card.

I plugged a camera into the printer, but nothing happens

Solution Try the following:

Make sure the camera is connected to the camera port on the front of the printer. The rear USB port does not support digital cameras.

Make sure the camera is a PictBridge digital camera set to PictBridge mode or is an HP direct-printing camera. The printer only supports these two types of cameras.

Check the camera batteries. Replace if necessary.

Restart the camera.

Error messages

Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

HP Photosmart D6100 series User Guide

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Contents HP Photosmart D6100 series 800-225-528 Trademarks Copyrights and trademarksHewlett-Packard Company notices Regulatory model identification numberContents HP Photosmart D6100 series Welcome Special featuresAccessing the onscreen HP Photosmart help Back of printer Printer partsFront of printer Main and Output trays Photo trayControl panel Optional accessoriesIndicator lights HP Bluetooth wireless printer adapter bluetooth Accessory name DescriptionHP Automatic Two-sided Printing Countries/regions Accessory Chapter Choose the right paper Get ready to printLoad paper Paper loading tipsLoad the photo tray Purchasing replacement ink cartridges Insert ink cartridgesInk cartridge Ink cartridge warranty informationInk cartridge tips   Inserting or replacing the ink cartridgesChapter Printing photos Printing photos without aComputer Print photos from a digital cameraDigital camera with PictBridge technology Follow these steps Connecting to other devices Getting connectedConnecting through HP Photosmart Share Saving photos to a computerHP Photosmart Premier Windows Using creative options in the printer softwarePrinting from a computer HP Photosmart Essential WindowsHP Photosmart Share Set print preferencesHP Photosmart Studio Mac HP Real Life technologies features Open the electronic helpAccess Real Life technologies features Mac users Clean the outside of the printer Care and maintenanceClean and maintain the printer Aligning the printerClick Settings Print Settings Printer Toolbox Automatically clean the printheadManually clean the ink cartridge contacts Print a sampleTo clean the ink cartridge contacts Print a self test reportIf you are using a Windows computer Downloading the software Windows Update the softwareSelf test report Store and transport the printer Store and transport the printer and ink cartridgesMaintain the quality of photo paper Store and transport the ink cartridgesTo handle photo paper Chapter Printer is plugged in but will not turn on Solution TroubleshootingPrinter hardware problems On light is flashing but the printer is not printingPrinted pages are dropping off of the output tray Printing problemsAll the lights are flashing on the printer Colors are not printing satisfactorily Solution Print jobs using the photo tray do not printDocument printed at an angle or is off-center Solution Printout is rippled or curledPrinter ejects the paper when preparing to print Blank page came out of the printer SolutionPhoto did not print using the default print settings Print quality is poor SolutionPlugged a camera into the printer, but nothing happens Error messagesPhotos are not printing correctly Solution Error message Paper Jam Paper errorsResume Ink indicator CommentsError message Automatic paper sensor failed Error message The printer is out of paperError message Unsupported media size Error message Replace Cartridges Soon Ink cartridge errorsError message Incorrect Ink Cartridges Error message Ink Cartridges EmptyError message Original HP Ink Depleted Error message Ink Cartridges ProblemError message Non-HP Ink Cartridges To clear the print head assembly Memory card or camera errorsError message The carriage is stalled Error message Ink System FailureError message Camera selections Dpof file has error Computer and connectivity printing errorsError message Cannot print photos Error message Some camera-selected photos are not on cardChapter Placing a call HP SupportHP Support by phone Return to HP repair service North America only Specifications System requirementsCategory Specifications Video file formats Category Specifications Appendix a HP Warranty HP product Duration of limited warrantyAppendix B Index USB