HP D6028-90004 manual Diagnostics

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Chapter 2

Introducing TopTools Remote Control

client. This is the same event log available via TopTools when the server is online.

Event notification. HP TopTools Remote Control notifies designated users when an event occurs that has been specified for notification. Using Remote Control notification, an administrator’s valuable time is freed from constant surveillance of the server, and server downtime is kept to a minimum. HP TopTools Remote Control can send notification via email using the Simple Mail Transfer Protocol (SMTP), numeric pager, or alphanumeric pager using the Telocator Alphanumeric Protocol (TAP). An administrator can define the notification path and enable or disable paging for any event group.

TAP paging allows the HP TopTools Remote Control to send meaningful text notifications to designated pagers. If your mobile phone service provider supports the TAP protocol, you can use HP TopTools Remote Control to send Short Message Service (SMS) notifications up to 160 characters in length to your mobile phone.

Diagnostics

Memory diagnostics. If enabled, this function reads continuously through the complete memory range at a defined maximum performance impact. Single bit errors are logged and a session count is calculated.

Last screen before Automatic Server Restart (ASR). If the NetServer SNMP agents software is installed, HP TopTools Remote Control automatically captures a snapshot of the server’s screen (blue screen on Windows NT servers) upon an ASR event, preserving error messages or other screen activity that appeared before restart. An administrator can view the snapshot from a remote client and use the screen contents to troubleshoot server problems.

Other Features

Automatic server shutdown on voltage or temperature emergencies. The HP TopTools Remote Control card can be configured to automatically shut down your server if it detects an over-voltage or over-heating condition.

Remote floppy boot of the server. For remote reboot, HP TopTools Remote Control allows an administrator to specify a boot floppy image file located on a TFTP server (see Appendix C for details). The HP NetServer in which the HP TopTools Remote Control card is installed automatically fetches this boot image after a reset operation and executes the new boot image. Using this feature, for example, an administrator can remotely update the HP NetServer’s BIOS, or remotely run server diagnostics.

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Contents HP TopTools Remote Control User Guide Page Contents Getting the Latest Recommended Modems List 105 Page Quick Start HP TopTools Remote Control PCI Card ConnectorsSet up the remote connection see for detailed instructions Chapter Admin Introducing HP TopTools Remote Control How HP TopTools Remote Control Works Package Contents Acronyms DocumentationWho Should Use This Guide HP TopTools Remote Control Features and FunctionsManagement and Security Diagnostics Minimum Server Requirements HP TopTools Remote Control System RequirementsLAN Connection Requirements Minimum Remote Client RequirementsDial-up PPP Connection Requirements Supported Web BrowsersHardware Installation and Configuration Mounting the Battery Pack Verifying and Updating the Server’s System BiosPreparing the HP TopTools Remote Control Card Connecting the Battery Pack and Cables Locating the I2C/IPMB Connector Connecting the I2C Cable to the Remote Control CardConnecting the I2C Cable to the Server Installing the TopTools Remote Control Card in the ServerAC/DC Adapter for HP TopTools Remote Control card Connecting an Optional AC/DC AdapterPlugging in the Optional AC/DC Adapter Verifying Card InstallationSelf Test Power Up Sequence Remote Connection Options Setting Up the Remote ConnectionRunning the HP TopTools Remote Control Bios Setup Program Setting Up the Remote Connection LAN ConfigurationRemote Control card’s LAN IP address PPP ConfigurationFirmware Update Configuration Remote Boot ConfigurationPreparation for Firmware Update Setting Up a LAN ConnectionRemote Client Configuration LAN Setting Up to Use an External ModemX3&c0&d0 Remote Client Configuration PPP/Dial-Up NetworkingExample Configuring Dial-Up Networking in Windows NT 10. Define the Dial-Up Server Type 11. Define TCP/IP Settings 12. Configure Script Page Logging In to HP TopTools Remote Control HP TopTools Remote Control Web Interface Software Using the HP TopTools Remote Control Web Interface Chapter Page NT Console Redirection to a Remote Client Console Redirection Over a LAN Installing pcANYWHERE32 on the ServerInstalling pcANYWHERE32 Server Software \util\pca32\us\disk1\setup.exe Configuring pcANYWHERE32 Server SoftwareYou can configure the pcANYWHERE32 host to wait for both Installing pcANYWHERE32 on the Remote Client Configuring pcANYWHERE32 Remote Client Software Installing pcANYWHERE32 Remote Client SoftwarePcANYWHERE32 Remote Control Connection Items Modem Connection LAN ConnectionCustomizing Your Connection Items Using NT Graphics Console RedirectionFor a LAN connection For a Modem connectionChapter Problems with Installation TroubleshootingHP TopTools Remote Control card does not respond PagingNo Connection TAP No message go ahead Remote Client Some of my remote control functions appear to be disabled My power control functions appear to be disabledErase all existing user account information Forgot my password and can no longer log into the cardEvent Codes Description System PowerAppendix a Post Errors Disk Drives and Controllers SCSIFLT/ Smart Scsiflt Smart SCSIFLT/ Smart DAC Scsiflt Fcarray Physical device reports a hard error Informational Critical Non-recoverable Network Interface Controllers Notification Never Paged Severity Description Other APC/UPS Critical Informational Initialization String for PPP and Numeric Paging Recommended ModemsGetting the Latest Recommended Modems List Overview What Is TFTP? Installing and Using Tftp\ttrc\us\tftpserv.exe Starting the Tftp Server Updating HP TopTools Remote Control FirmwareTftp Requirements \tftp\public\hp\fw\ttrc\us\ttrcrom.bin Using the HP TopTools Remote Control Remote Boot Feature \ttrc\us Creating a Floppy Boot ImageInitiating a Remote Boot Using a Floppy Boot Image Examples of Remote Boot Using a Floppy Boot Image Example 1 a remote server Bios update Copydisk a x\path\diagasst.dsk Command.com Autoexec.bat Aic7870.dsk Edit.com Page Description Technical SpecificationsFeature Description Safety Battery OperationShutting Down the Card to Conserve Battery Power ChargingLife Expectancy Battery InitializationBattery Disposal ReplacementPage As little white dashes on the circuit board LED CodesSuggested Actions Failure CodesAppendix F Page Keyboard Layouts Appendix G Software Product Limited Warranty Hardware Product Limited WarrantyRemovable Media HP Software License Agreement For Products Labeled Class B FCC Radio Frequency Emissions Statements101 For Products Labeled Class a LAN ConnectionManufacturer’s Name Canada Technical SupportOther Countries EuropeIndex Bios106 107 108