HP D6028-90004 manual TAP No message go ahead

Chapter 7 Troubleshooting

20204 TAP: No message go ahead

Event code 20204 occurs when the Terminal Logon is not accepted. This indicates that:

1.Your terminal has required more information than HP TopTools Remote Control is configured to send.

2.Your paging service provider is not completely adhering to the alphanumeric paging protocols. If this appears to be the case, call HP Technical Support.

3.It is also possible that you are not dialing the correct modem access number. Check to see if the number you are dialing responds with typical modem handshaking protocols. If not, call your pager service provider and double-check to be sure you are dialing the correct modem access number (Terminal Number).

20205 TAP: Message not accepted

Event code 20205 occurs when a message is not accepted by the terminal.

1.Your message exceeds the length (number of characters per message) of the service provider’s limits. Make sure that your service provider supports a message length of 80 characters.

2.Your Pager ID number is invalid. If you use multiple service providers, make sure you have selected the correct service provider for the Pager ID or PIN number.

3.Your service is currently not accepting messages. Try to send your message later.

4.Call your service provider and ask them to send you a test message. This helps determine if the problem lies with your service provider, or if you are using an invalid Pager ID number.

I generated an e-mail test page using HP TopTools Remote Control and never received it.

Has an e-mail address and a valid IP address of an SMTP server been set up in the HP TopTools Remote Control? Check with your local network administrator.

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