HP D6028-90004 manual Forgot my password and can no longer log into the card

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Chapter 7

Troubleshooting

I forgot my password and can no longer log into the card.

If you are the TopTools Remote Control card administrator and have forgotten your password, there is a special utility on the HP NetServer Navigator CD that will allow you to reset the TopTools Remote Control user database back to the factory defaults (Login=ADMIN, Password=ADMIN). Note that doing this will

erase all existing user account information.

To reset the database, go to the server with the TopTools Remote Control card. Insert the HP NetServer Navigator CD (L.16.00 or above) and reboot the server. Then find and run the Reset TopTools RCC User Database utility (under NetServer Utilities or Toolbox from the Navigator Main Menu).

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Contents HP TopTools Remote Control User Guide Page Contents Getting the Latest Recommended Modems List 105 Page HP TopTools Remote Control PCI Card Connectors Quick StartSet up the remote connection see for detailed instructions Chapter Admin Introducing HP TopTools Remote Control How HP TopTools Remote Control Works Package Contents Documentation AcronymsHP TopTools Remote Control Features and Functions Who Should Use This GuideManagement and Security Diagnostics HP TopTools Remote Control System Requirements Minimum Server RequirementsMinimum Remote Client Requirements LAN Connection RequirementsSupported Web Browsers Dial-up PPP Connection RequirementsHardware Installation and Configuration Mounting the Battery Pack Verifying and Updating the Server’s System BiosPreparing the HP TopTools Remote Control Card Connecting the Battery Pack and Cables Connecting the I2C Cable to the Remote Control Card Locating the I2C/IPMB ConnectorInstalling the TopTools Remote Control Card in the Server Connecting the I2C Cable to the ServerConnecting an Optional AC/DC Adapter AC/DC Adapter for HP TopTools Remote Control cardVerifying Card Installation Plugging in the Optional AC/DC AdapterSelf Test Power Up Sequence Setting Up the Remote Connection Remote Connection OptionsRunning the HP TopTools Remote Control Bios Setup Program LAN Configuration Setting Up the Remote ConnectionPPP Configuration Remote Control card’s LAN IP addressRemote Boot Configuration Firmware Update ConfigurationSetting Up a LAN Connection Preparation for Firmware UpdateSetting Up to Use an External Modem Remote Client Configuration LANRemote Client Configuration PPP/Dial-Up Networking X3&c0&d0Example Configuring Dial-Up Networking in Windows NT 10. Define the Dial-Up Server Type 11. Define TCP/IP Settings 12. Configure Script Page Logging In to HP TopTools Remote Control HP TopTools Remote Control Web Interface Software Using the HP TopTools Remote Control Web Interface Chapter Page NT Console Redirection to a Remote Client Console Redirection Over a LAN Installing pcANYWHERE32 on the ServerInstalling pcANYWHERE32 Server Software Configuring pcANYWHERE32 Server Software \util\pca32\us\disk1\setup.exeYou can configure the pcANYWHERE32 host to wait for both Installing pcANYWHERE32 on the Remote Client Installing pcANYWHERE32 Remote Client Software Configuring pcANYWHERE32 Remote Client SoftwarePcANYWHERE32 Remote Control Connection Items LAN Connection Modem ConnectionFor a LAN connection Using NT Graphics Console RedirectionCustomizing Your Connection Items For a Modem connectionChapter HP TopTools Remote Control card does not respond TroubleshootingProblems with Installation PagingNo Connection TAP No message go ahead Remote Client My power control functions appear to be disabled Some of my remote control functions appear to be disabledForgot my password and can no longer log into the card Erase all existing user account informationDescription System Power Event CodesAppendix a Post Errors Disk Drives and Controllers SCSIFLT/ Smart Scsiflt Smart SCSIFLT/ Smart DAC Scsiflt Fcarray Physical device reports a hard error Informational Critical Non-recoverable Network Interface Controllers Notification Never Paged Severity Description Other APC/UPS Critical Informational Recommended Modems Initialization String for PPP and Numeric PagingGetting the Latest Recommended Modems List Installing and Using Tftp Overview What Is TFTP?\ttrc\us\tftpserv.exe Starting the Tftp Server Updating HP TopTools Remote Control FirmwareTftp Requirements \tftp\public\hp\fw\ttrc\us\ttrcrom.bin Using the HP TopTools Remote Control Remote Boot Feature Creating a Floppy Boot Image \ttrc\usInitiating a Remote Boot Using a Floppy Boot Image Examples of Remote Boot Using a Floppy Boot Image Example 1 a remote server Bios update Copydisk a x\path\diagasst.dsk Command.com Autoexec.bat Aic7870.dsk Edit.com Page Technical Specifications DescriptionFeature Description Shutting Down the Card to Conserve Battery Power Battery OperationSafety ChargingBattery Initialization Life ExpectancyReplacement Battery DisposalPage LED Codes As little white dashes on the circuit boardFailure Codes Suggested ActionsAppendix F Page Keyboard Layouts Appendix G Hardware Product Limited Warranty Software Product Limited WarrantyRemovable Media HP Software License Agreement FCC Radio Frequency Emissions Statements For Products Labeled Class BFor Products Labeled Class a LAN Connection 101Manufacturer’s Name Technical Support CanadaEurope Other CountriesBios Index106 107 108