HP D3604-90004 manual If The System Will Not Power On, Troubleshooting

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4 Troubleshooting

If The System Will Not Power On

If, after pressing the power switch, you see: the power indicator LED fails to light, the LED readout fails to light, the chassis fan is not working, and the power supply fan is not working, the storage system has not powered up. Check the items listed below:

∙Verify the voltage switch on the power supply is in the correct position.

∙Ensure all cables and power cords are firmly plugged into the proper receptacles.

∙Verify the power source is switched on. Plug a different electrical device (such as a printer) into the power outlet, and turn it on.

∙Press and release the reset button in case the power supply shut down. (The reset process takes about 15 seconds.)

∙If the storage system is plugged into a switched, multiple-outlet box, make sure the switch on the outlet box is turned on.

∙If the storage system appears to power up, but the LED readout shows “PF” (power fault), immediately power down the storage system. Verify the voltage select switch is set to the proper voltage for the area.

∙Verify the cable coming out of the power supply is plugged into connector PS1 on the management board. (Refer to the cable management label on the inside of the door of the storage system.)

∙Verify the control panel cable is inserted properly in connector CP1 on the management board.

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Contents HP NetServer Storage System/6 User Guide Audience Assumptions Contents Contents Regulatory Information Page Introduction Basic Installation IntroductionContents of the NetServer Storage System/6 Package Unpacking the NetServer Storage System/6Identifying Parts of the NetServer Storage System/6 Front View of the Storage SystemNglish Scsi General Operating Instructions Reset SwitchPower Supply Reset Self-TestPower Cycling Continuous OperationTemperature Control PlacementSpin Up Using an Uninterruptible Power SupplyHot-Swap Disk Module Care and Relocation Cabling Storage Devices and Setting Scsi Addresses Opening the Door Removing the Bezel and Opening the Door Setting Scsi Addresses Storage System Switch LocationSwitch Functions SettingsUpper Cage Cabling ConfigurationsExternal Cabling Lower CageSystem or Meter Cable Accessory Scsi Port Number Meter Cable Number Part Cabling Diagram LabelStorage System Layout Description NumberC20 Default Cabling Configuration Non-DuplexC11 C14Duplex Configuration Duplex ConfigurationAlternate Non-Duplex Configuration C11 C14Alternate Duplex Configuration Alternate Duplex ConfigurationPage Unpacking a Hot-Swap Disk Module Installing Hardware AccessoriesInstalling Hot-Swap Storage Devices Installing a New Hot-Swap Disk Module Installing Hardware AccessoriesInstalling the Hot-Swap Disk Module Removing a Hot-Swap Disk ModuleRemoving the Hot-Swap Disk Module Installing a Scsi Device in a Scsi Device Shelf Installing Hardware Accessories Troubleshooting Troubleshooting ProceduresIf The System Will Not Power On TroubleshootingIf the LED Readout Shows a Power Supply Fault PF If the LED Readout Shows a Fan Fault FFIf the LED Readout Shows a Line Fault LF If the Scsi Devices Fail to Spin UpIf the Host Cannot Communicate With the Storage System If the Hot-Swap Disk Power LEDs are Flashing Error Messages Troubleshooting ToolsNglish Page System Design, Integration and Support Service and SupportService Information and Support When You Need It Service and SupportHP NetServer Information Assistant HP Support Assistant CD-ROM CompuServe Discussion Forum and LibraryAutomated Fax World Wide Web and Internet FTPBulletin Board System HP NetServer Support News Telephone SupportObtaining HP Repair and Telephone Support Ordering HP Cables, Drive Trays and Manuals Ordering System DocumentationOrdering HP Cables, Drive Trays and Technical Publications North America and AsiaContacting HP Regional Headquarters Joining CompuServeCompuServe CompuServe Europe Page Three Year On-Site Limited Hardware Warranty Warranty and Software LicenseNetServer Storage System/6 On-Site Limited Warranty Limitation of WarrantyLimitation of Liability and Remedies Warranty and Software LicenseObtaining Warranty Service Nglish Customer Responsibilities Ninety-Day Limited Software Warranty Software Product Limited WarrantyObtaining Return Warranty Service Removable Media if suppliedWarranty and Software License Notice of Warranty Claims Power Supply Specifications SpecificationsWeight and Dimensions EnvironmentPage Regulatory Information Class B Product StatementCountry Notices Regulatory InformationDeclaration of Conformity Regulatory Information Mexico Hardware Warranty Statement Póliza de GarantíaNotas Bios IndexIndex Nglish