HP D3604-90004 Ordering HP Cables, Drive Trays and Technical Publications, North America and Asia

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5 Service and Support

North America and Asia

∙To order by phone, call (1 800) 438-5591

∙To order by fax, call (1 317) 364-8888

∙To order by mail:

Fulfill:Plus

P. O. Box 4100

Crawfordsville, IN 47933

USA

Ordering HP Cables, Drive Trays and Technical Publications

If you need more technical information, Hewlett-Packard publishes other references that you can order from HP:

∙HP NetServer Service Manual HP Part Number D3330-90001

∙Dealer Configuration (CFG) File Creation Guide HP Part Number D2230-90001

U.S.

∙To identify a part or manual: BBS (1 800) 635-7278; automated fax (1 800) 333-1917; voice (1 916) 783-0804.

∙To order with a credit card: (1 800) 227-8164.

∙Emergency order with a credit card: (1 916) 785-8468 (7-day/24-hour; additional expedite charge).

Canada

∙Call (1 800) 387-3154.

∙Also available for part or manual identification: automated fax (1 800) 333-1917; voice (1 916) 783-0804.

Latin America

∙Call your local HP office or (1 305) 267-4220 (Miami).

∙Also available for part or manual identification: call (1 208) 344-4809 from your fax machine; voice (1 916) 783-0804.

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Contents HP NetServer Storage System/6 User Guide Audience Assumptions Contents Contents Regulatory Information Page Introduction Introduction Basic InstallationUnpacking the NetServer Storage System/6 Contents of the NetServer Storage System/6 PackageFront View of the Storage System Identifying Parts of the NetServer Storage System/6Nglish Scsi Power Supply Reset Reset SwitchGeneral Operating Instructions Self-TestContinuous Operation Power CyclingPlacement Temperature ControlSpin Up Using an Uninterruptible Power SupplyHot-Swap Disk Module Care and Relocation Cabling Storage Devices and Setting Scsi Addresses Opening the Door Removing the Bezel and Opening the Door Storage System Switch Location Setting Scsi AddressesSettings Switch FunctionsExternal Cabling Cabling ConfigurationsUpper Cage Lower CageSystem or Meter Cable Accessory Scsi Port Number Meter Cable Number Storage System Layout Cabling Diagram LabelPart Description NumberC11 Default Cabling Configuration Non-DuplexC20 C14Duplex Configuration Duplex ConfigurationC11 C14 Alternate Non-Duplex ConfigurationAlternate Duplex Configuration Alternate Duplex ConfigurationPage Unpacking a Hot-Swap Disk Module Installing Hardware AccessoriesInstalling Hot-Swap Storage Devices Installing Hardware Accessories Installing a New Hot-Swap Disk ModuleRemoving a Hot-Swap Disk Module Installing the Hot-Swap Disk ModuleRemoving the Hot-Swap Disk Module Installing a Scsi Device in a Scsi Device Shelf Installing Hardware Accessories Troubleshooting Procedures TroubleshootingTroubleshooting If The System Will Not Power OnIf the LED Readout Shows a Line Fault LF If the LED Readout Shows a Fan Fault FFIf the LED Readout Shows a Power Supply Fault PF If the Scsi Devices Fail to Spin UpIf the Host Cannot Communicate With the Storage System If the Hot-Swap Disk Power LEDs are Flashing Troubleshooting Tools Error MessagesNglish Page System Design, Integration and Support Service and SupportService Service and Support Information and Support When You Need ItHP NetServer Information Assistant CompuServe Discussion Forum and Library HP Support Assistant CD-ROMAutomated Fax World Wide Web and Internet FTPBulletin Board System Telephone Support HP NetServer Support NewsObtaining HP Repair and Telephone Support Ordering System Documentation Ordering HP Cables, Drive Trays and ManualsNorth America and Asia Ordering HP Cables, Drive Trays and Technical PublicationsJoining CompuServe Contacting HP Regional HeadquartersCompuServe CompuServe Europe Page NetServer Storage System/6 On-Site Limited Warranty Warranty and Software LicenseThree Year On-Site Limited Hardware Warranty Limitation of WarrantyLimitation of Liability and Remedies Warranty and Software LicenseObtaining Warranty Service Nglish Customer Responsibilities Obtaining Return Warranty Service Software Product Limited WarrantyNinety-Day Limited Software Warranty Removable Media if suppliedWarranty and Software License Notice of Warranty Claims Weight and Dimensions SpecificationsPower Supply Specifications EnvironmentPage Class B Product Statement Regulatory InformationRegulatory Information Country NoticesDeclaration of Conformity Regulatory Information Póliza de Garantía Mexico Hardware Warranty StatementNotas Index BiosIndex Nglish