HP D3604-90004 manual Software Product Limited Warranty, Obtaining Return Warranty Service

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6 Warranty and Software License

When service is being performed on-site, an adult representative of the customer must be present at all times. The customer must state if the product is being used in an environment that poses a potential health hazard to repair personnel. HP or the servicing reseller may require that the product be maintained by customer personnel under direct HP or reseller supervision.

Obtaining Return Warranty Service

If on-site warranty service is not applicable, the product must be returned to a service facility designated by HP. The customer must enclose a copy of a document proving date of purchase.

The customer shall prepay shipping charges (and shall pay all duty and taxes) for products returned to HP for warranty service. HP shall pay for return of products to the customer except for products returned to the customer from another country.

Software Product Limited Warranty

Ninety-Day Limited Software Warranty

HP warrants for a period of ninety (90) days from the date of the purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the operation of the software will be uninterrupted or error free. In the event that this software product fails to execute its programming instructions during the warranty period, Customer’s remedy shall be a refund or repair. Should HP be unable to replace the media within a reasonable amount of time, Customer’s alternate remedy shall be a refund of the purchase price upon return of the product and all copies.

Removable Media (if supplied)

HP warrants the removable media, if supplied, upon which this product is recorded to be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase. In the event the media prove to be defective during the warranty period, Customer’s remedy shall be to return the media to HP for replacement. Should HP be unable to replace the media within a reasonable amount of time, Customer’s alternate remedy shall be a refund of the purchase price upon return of the product and destruction of all other non-removable media copies of the software product.

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Contents HP NetServer Storage System/6 User Guide Audience Assumptions Contents Contents Regulatory Information Page Introduction Introduction Basic InstallationUnpacking the NetServer Storage System/6 Contents of the NetServer Storage System/6 PackageFront View of the Storage System Identifying Parts of the NetServer Storage System/6Nglish Scsi Power Supply Reset Reset SwitchGeneral Operating Instructions Self-TestContinuous Operation Power CyclingPlacement Temperature ControlHot-Swap Disk Module Care and Relocation Using an Uninterruptible Power SupplySpin Up Cabling Storage Devices and Setting Scsi Addresses Opening the Door Removing the Bezel and Opening the Door Storage System Switch Location Setting Scsi AddressesSettings Switch FunctionsExternal Cabling Cabling ConfigurationsUpper Cage Lower CageSystem or Meter Cable Accessory Scsi Port Number Meter Cable Number Storage System Layout Cabling Diagram LabelPart Description NumberC11 Default Cabling Configuration Non-DuplexC20 C14Duplex Configuration Duplex ConfigurationC11 C14 Alternate Non-Duplex ConfigurationAlternate Duplex Configuration Alternate Duplex ConfigurationPage Installing Hot-Swap Storage Devices Installing Hardware AccessoriesUnpacking a Hot-Swap Disk Module Installing Hardware Accessories Installing a New Hot-Swap Disk ModuleRemoving a Hot-Swap Disk Module Installing the Hot-Swap Disk ModuleRemoving the Hot-Swap Disk Module Installing a Scsi Device in a Scsi Device Shelf Installing Hardware Accessories Troubleshooting Procedures TroubleshootingTroubleshooting If The System Will Not Power OnIf the LED Readout Shows a Line Fault LF If the LED Readout Shows a Fan Fault FFIf the LED Readout Shows a Power Supply Fault PF If the Scsi Devices Fail to Spin UpIf the Host Cannot Communicate With the Storage System If the Hot-Swap Disk Power LEDs are Flashing Troubleshooting Tools Error MessagesNglish Page Service Service and SupportSystem Design, Integration and Support Service and Support Information and Support When You Need ItHP NetServer Information Assistant CompuServe Discussion Forum and Library HP Support Assistant CD-ROMBulletin Board System World Wide Web and Internet FTPAutomated Fax Telephone Support HP NetServer Support NewsObtaining HP Repair and Telephone Support Ordering System Documentation Ordering HP Cables, Drive Trays and ManualsNorth America and Asia Ordering HP Cables, Drive Trays and Technical PublicationsJoining CompuServe Contacting HP Regional HeadquartersCompuServe CompuServe Europe Page NetServer Storage System/6 On-Site Limited Warranty Warranty and Software LicenseThree Year On-Site Limited Hardware Warranty Limitation of WarrantyObtaining Warranty Service Warranty and Software LicenseLimitation of Liability and Remedies Nglish Customer Responsibilities Obtaining Return Warranty Service Software Product Limited WarrantyNinety-Day Limited Software Warranty Removable Media if suppliedWarranty and Software License Notice of Warranty Claims Weight and Dimensions SpecificationsPower Supply Specifications EnvironmentPage Class B Product Statement Regulatory InformationRegulatory Information Country NoticesDeclaration of Conformity Regulatory Information Póliza de Garantía Mexico Hardware Warranty StatementNotas Index BiosIndex Nglish
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