HP D3604-90004 Warranty and Software License, NetServer Storage System/6 On-Site Limited Warranty

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6 Warranty and Software License

This chapter contains the following warranties:

NetServer Storage System/6 On-Site Limited Warranty

HP Software Product License Agreement and Limited Warranty

NetServer Storage System/6 On-Site Limited Warranty

Three Year On-Site Limited Hardware Warranty

Hewlett-Packard (HP) warrants this hardware product against defects in materials and workmanship for a period of three years from receipt by the original end-user purchaser.

If HP receives notice of such defects during the warranty period, HP will either, at its option, repair or replace products that prove to be defective. Some newly manufactured products may contain remanufactured parts equivalent to new in performance. Service parts are new or equivalent to new.

Should HP be unable to repair or replace the product within a reasonable amount of time, the customer’s alternate exclusive remedy shall be a refund of the purchase price upon return of the product.

Limitation of Warranty

The above warranty shall not apply to defects resulting from misuse (including incorrect input voltage); unauthorized modification; operation or storage outside the environmental specifications for the product; in-transit damage; improper maintenance; or defects resulting from use of non-HP software, accessories, media, supplies, consumables or such items not designed for use with the product.

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Contents HP NetServer Storage System/6 User Guide Audience Assumptions Contents Contents Regulatory Information Page Introduction Introduction Basic InstallationUnpacking the NetServer Storage System/6 Contents of the NetServer Storage System/6 PackageFront View of the Storage System Identifying Parts of the NetServer Storage System/6Nglish Scsi Power Supply Reset Reset SwitchGeneral Operating Instructions Self-TestContinuous Operation Power CyclingPlacement Temperature ControlUsing an Uninterruptible Power Supply Hot-Swap Disk Module Care and RelocationSpin Up Cabling Storage Devices and Setting Scsi Addresses Opening the Door Removing the Bezel and Opening the Door Storage System Switch Location Setting Scsi AddressesSettings Switch FunctionsExternal Cabling Cabling ConfigurationsUpper Cage Lower CageSystem or Meter Cable Accessory Scsi Port Number Meter Cable Number Storage System Layout Cabling Diagram LabelPart Description NumberC11 Default Cabling Configuration Non-DuplexC20 C14Duplex Configuration Duplex ConfigurationC11 C14 Alternate Non-Duplex ConfigurationAlternate Duplex Configuration Alternate Duplex ConfigurationPage Installing Hardware Accessories Installing Hot-Swap Storage DevicesUnpacking a Hot-Swap Disk Module Installing Hardware Accessories Installing a New Hot-Swap Disk ModuleRemoving a Hot-Swap Disk Module Installing the Hot-Swap Disk ModuleRemoving the Hot-Swap Disk Module Installing a Scsi Device in a Scsi Device Shelf Installing Hardware Accessories Troubleshooting Procedures TroubleshootingTroubleshooting If The System Will Not Power OnIf the LED Readout Shows a Line Fault LF If the LED Readout Shows a Fan Fault FFIf the LED Readout Shows a Power Supply Fault PF If the Scsi Devices Fail to Spin UpIf the Host Cannot Communicate With the Storage System If the Hot-Swap Disk Power LEDs are Flashing Troubleshooting Tools Error MessagesNglish Page Service and Support ServiceSystem Design, Integration and Support Service and Support Information and Support When You Need ItHP NetServer Information Assistant CompuServe Discussion Forum and Library HP Support Assistant CD-ROMWorld Wide Web and Internet FTP Bulletin Board SystemAutomated Fax Telephone Support HP NetServer Support NewsObtaining HP Repair and Telephone Support Ordering System Documentation Ordering HP Cables, Drive Trays and ManualsNorth America and Asia Ordering HP Cables, Drive Trays and Technical PublicationsJoining CompuServe Contacting HP Regional HeadquartersCompuServe CompuServe Europe Page NetServer Storage System/6 On-Site Limited Warranty Warranty and Software LicenseThree Year On-Site Limited Hardware Warranty Limitation of WarrantyWarranty and Software License Obtaining Warranty ServiceLimitation of Liability and Remedies Nglish Customer Responsibilities Obtaining Return Warranty Service Software Product Limited WarrantyNinety-Day Limited Software Warranty Removable Media if suppliedWarranty and Software License Notice of Warranty Claims Weight and Dimensions SpecificationsPower Supply Specifications EnvironmentPage Class B Product Statement Regulatory InformationRegulatory Information Country NoticesDeclaration of Conformity Regulatory Information Póliza de Garantía Mexico Hardware Warranty StatementNotas Index BiosIndex Nglish