HP D3604-90004 manual Ordering HP Cables, Drive Trays and Manuals, Ordering System Documentation

Page 52

5 Service and Support

HP Customer Support Center (Amsterdam)

English language

(+31 20) 581-3330

German language

(+31 20) 581-3333

French language

(+31 20) 581-3332

Italian language

(+31 20) 581-3338

Spanish language

(+31 20) 581-3339

Dutch language

(+31 20) 581-3331

Other countries. For hardware service, contact your local HP office. For telephone support, contact your authorized HP reseller.

Ordering HP Cables, Drive Trays and Manuals

Ordering System Documentation

The following manuals are available by special order:

HP NetServer System Guide

HP NetServer NOS Guide: NetWare

HP NetServer NOS Guide: Windows NT

HP NetServer NOS Guide: SCO UNIX

HP NetServer NOS Guide: MS-DOS/Windows

HP NetServer NOS Guide: UnixWare

HP NetServer NOS Guide: Banyan VINES

HP NetServer NOS Guide: IBM OS/2

Europe

To order by phone, call (+31) 55 38 4279

To order by fax, call (+31) 55 43 4455

To order by mail:

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7300 AM Apeldoorn

The Netherlands

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Contents HP NetServer Storage System/6 User Guide Audience Assumptions Contents Contents Regulatory Information Page Introduction Basic Installation IntroductionContents of the NetServer Storage System/6 Package Unpacking the NetServer Storage System/6Identifying Parts of the NetServer Storage System/6 Front View of the Storage SystemNglish Scsi Reset Switch Power Supply ResetGeneral Operating Instructions Self-TestPower Cycling Continuous OperationTemperature Control PlacementHot-Swap Disk Module Care and Relocation Using an Uninterruptible Power SupplySpin Up Cabling Storage Devices and Setting Scsi Addresses Opening the Door Removing the Bezel and Opening the Door Setting Scsi Addresses Storage System Switch LocationSwitch Functions SettingsCabling Configurations External CablingUpper Cage Lower CageSystem or Meter Cable Accessory Scsi Port Number Meter Cable Number Cabling Diagram Label Storage System LayoutPart Description NumberDefault Cabling Configuration Non-Duplex C11C20 C14Duplex Configuration Duplex ConfigurationAlternate Non-Duplex Configuration C11 C14Alternate Duplex Configuration Alternate Duplex ConfigurationPage Installing Hot-Swap Storage Devices Installing Hardware AccessoriesUnpacking a Hot-Swap Disk Module Installing a New Hot-Swap Disk Module Installing Hardware AccessoriesInstalling the Hot-Swap Disk Module Removing a Hot-Swap Disk ModuleRemoving the Hot-Swap Disk Module Installing a Scsi Device in a Scsi Device Shelf Installing Hardware Accessories Troubleshooting Troubleshooting ProceduresIf The System Will Not Power On TroubleshootingIf the LED Readout Shows a Fan Fault FF If the LED Readout Shows a Line Fault LFIf the LED Readout Shows a Power Supply Fault PF If the Scsi Devices Fail to Spin UpIf the Host Cannot Communicate With the Storage System If the Hot-Swap Disk Power LEDs are Flashing Error Messages Troubleshooting ToolsNglish Page Service Service and SupportSystem Design, Integration and Support Information and Support When You Need It Service and SupportHP NetServer Information Assistant HP Support Assistant CD-ROM CompuServe Discussion Forum and LibraryBulletin Board System World Wide Web and Internet FTPAutomated Fax HP NetServer Support News Telephone SupportObtaining HP Repair and Telephone Support Ordering HP Cables, Drive Trays and Manuals Ordering System DocumentationOrdering HP Cables, Drive Trays and Technical Publications North America and AsiaContacting HP Regional Headquarters Joining CompuServeCompuServe CompuServe Europe Page Warranty and Software License NetServer Storage System/6 On-Site Limited WarrantyThree Year On-Site Limited Hardware Warranty Limitation of WarrantyObtaining Warranty Service Warranty and Software LicenseLimitation of Liability and Remedies Nglish Customer Responsibilities Software Product Limited Warranty Obtaining Return Warranty ServiceNinety-Day Limited Software Warranty Removable Media if suppliedWarranty and Software License Notice of Warranty Claims Specifications Weight and DimensionsPower Supply Specifications EnvironmentPage Regulatory Information Class B Product StatementCountry Notices Regulatory InformationDeclaration of Conformity Regulatory Information Mexico Hardware Warranty Statement Póliza de GarantíaNotas Bios IndexIndex Nglish