HP D3604-90004 manual If the Hot-Swap Disk Power LEDs are Flashing

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4 Troubleshooting

∙Verify the network operating system supports the configuration.

∙Verify the same SCSI channel is not used for both internal and external SCSI devices.

∙Verify with the ECU utility that your SCSI controllers are properly configured.

∙Make sure the NOS and the appropriate drivers are properly installed for your SCSI and DAC controllers. (Refer to the related NOS, NetServer, HBA or DAC documentation for additional information.)

∙Verify the server recognizes the SCSI devices. When the server is started, the SCSI BIOS displays a banner and copyright notice. The BIOS then checks for valid devices on the SCSI bus and reports which devices are found. If the SCSI devices are installed and configured correctly, the SCSI devices installed in the system are shown in the list.

If the Hot-Swap Disk Power LEDs are Flashing

If one hot-swap drive is flashing yellow, it is likely that the power to the drive is faulty. Verify the drive was inserted properly. Also verify the power distribution cable is correctly installed for that drive.

If all hot-swap drives in a cage are flashing a red light, turn off the storage system immediately! The drives have exceeded the operational temperature range and, if allowed to continue, can cause permanent damage. If all hot swap drives in a cage have yellow flashing lights, it is a warning that the temperature is approaching the maximum temperature allowed.

If all the disk modules in a hot-swap cage are flashing red or yellow, check the following items:

∙Verify the chassis fan and power supply fan are operating.

∙Verify all of the blank filler panels cover any empty shelves.

∙Make sure the chassis door is closed. (The door must be closed for the cooling system to function properly.)

∙Verify the air vents are not blocked. (The storage system cooling outlets should be at least six inches from any obstructions.)

∙Verify the ambient temperature does not exceed the levels noted in the “Specifications” appendix.

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Contents HP NetServer Storage System/6 User Guide Audience Assumptions Contents Contents Regulatory Information Page Introduction Introduction Basic InstallationUnpacking the NetServer Storage System/6 Contents of the NetServer Storage System/6 PackageFront View of the Storage System Identifying Parts of the NetServer Storage System/6Nglish Scsi Power Supply Reset Reset SwitchGeneral Operating Instructions Self-TestContinuous Operation Power CyclingPlacement Temperature ControlSpin Up Using an Uninterruptible Power SupplyHot-Swap Disk Module Care and Relocation Cabling Storage Devices and Setting Scsi Addresses Opening the Door Removing the Bezel and Opening the Door Storage System Switch Location Setting Scsi AddressesSettings Switch FunctionsExternal Cabling Cabling ConfigurationsUpper Cage Lower CageSystem or Meter Cable Accessory Scsi Port Number Meter Cable Number Storage System Layout Cabling Diagram LabelPart Description NumberC11 Default Cabling Configuration Non-DuplexC20 C14Duplex Configuration Duplex ConfigurationC11 C14 Alternate Non-Duplex ConfigurationAlternate Duplex Configuration Alternate Duplex ConfigurationPage Unpacking a Hot-Swap Disk Module Installing Hardware AccessoriesInstalling Hot-Swap Storage Devices Installing Hardware Accessories Installing a New Hot-Swap Disk ModuleRemoving a Hot-Swap Disk Module Installing the Hot-Swap Disk ModuleRemoving the Hot-Swap Disk Module Installing a Scsi Device in a Scsi Device Shelf Installing Hardware Accessories Troubleshooting Procedures TroubleshootingTroubleshooting If The System Will Not Power OnIf the LED Readout Shows a Line Fault LF If the LED Readout Shows a Fan Fault FFIf the LED Readout Shows a Power Supply Fault PF If the Scsi Devices Fail to Spin UpIf the Host Cannot Communicate With the Storage System If the Hot-Swap Disk Power LEDs are Flashing Troubleshooting Tools Error MessagesNglish Page System Design, Integration and Support Service and SupportService Service and Support Information and Support When You Need ItHP NetServer Information Assistant CompuServe Discussion Forum and Library HP Support Assistant CD-ROMAutomated Fax World Wide Web and Internet FTPBulletin Board System Telephone Support HP NetServer Support NewsObtaining HP Repair and Telephone Support Ordering System Documentation Ordering HP Cables, Drive Trays and ManualsNorth America and Asia Ordering HP Cables, Drive Trays and Technical PublicationsJoining CompuServe Contacting HP Regional HeadquartersCompuServe CompuServe Europe Page NetServer Storage System/6 On-Site Limited Warranty Warranty and Software LicenseThree Year On-Site Limited Hardware Warranty Limitation of WarrantyLimitation of Liability and Remedies Warranty and Software LicenseObtaining Warranty Service Nglish Customer Responsibilities Obtaining Return Warranty Service Software Product Limited WarrantyNinety-Day Limited Software Warranty Removable Media if suppliedWarranty and Software License Notice of Warranty Claims Weight and Dimensions SpecificationsPower Supply Specifications EnvironmentPage Class B Product Statement Regulatory InformationRegulatory Information Country NoticesDeclaration of Conformity Regulatory Information Póliza de Garantía Mexico Hardware Warranty StatementNotas Index BiosIndex Nglish