HP D3604-90004 manual Contacting HP Regional Headquarters, Joining CompuServe

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5Service and Support

Other countries

Call your local HP office.

Also available for part or manual identification: call (1 208) 344-4809 from your fax machine; voice (1 916) 783-0804.

Contacting HP Regional Headquarters

Should you need to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot locate an HP office, contact one of the Worldwide HP Marketing Headquarters listed here:

Asia/Pacific Headquarters

Latin America Headquarters

Hewlett-Packard Asia Pacific Ltd.

Hewlett-Packard Company

17-21/F Shell Tower, Times Sq.

Waterford Building, 9th Floor

1 Matheson Street, Causeway Bay

5200 Blue Lagoon

Hong Kong

Miami, FL 33126, USA

Phone: (+852) 599-7777

Phone: (+1 305) 267-4220

Fax: (+852) 506-9261

Fax: (+1 305) 267-4247

Europe/Middle East/Africa

 

Hewlett-Packard S.A.

 

150, route du Nant-d’Avril

 

1217 Meyrin 2/Geneva

 

Switzerland

 

Phone: (+41 22) 780-8111

 

Fax: (+41 22) 780-8542

 

Joining CompuServe

To open a CompuServe account or to obtain information on access numbers and charges in your country, you can purchase a CompuServe startup kit at a computer software reseller or you can contact CompuServe directly.

Mention “Representative 133” to receive a free introductory membership with a free usage credit.

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Contents HP NetServer Storage System/6 User Guide Audience Assumptions Contents Contents Regulatory Information Page Introduction Basic Installation IntroductionContents of the NetServer Storage System/6 Package Unpacking the NetServer Storage System/6Identifying Parts of the NetServer Storage System/6 Front View of the Storage SystemNglish Scsi General Operating Instructions Reset SwitchPower Supply Reset Self-TestPower Cycling Continuous OperationTemperature Control PlacementUsing an Uninterruptible Power Supply Hot-Swap Disk Module Care and RelocationSpin Up Cabling Storage Devices and Setting Scsi Addresses Opening the Door Removing the Bezel and Opening the Door Setting Scsi Addresses Storage System Switch LocationSwitch Functions SettingsUpper Cage Cabling ConfigurationsExternal Cabling Lower CageSystem or Meter Cable Accessory Scsi Port Number Meter Cable Number Part Cabling Diagram LabelStorage System Layout Description NumberC20 Default Cabling Configuration Non-DuplexC11 C14Duplex Configuration Duplex ConfigurationAlternate Non-Duplex Configuration C11 C14Alternate Duplex Configuration Alternate Duplex ConfigurationPage Installing Hardware Accessories Installing Hot-Swap Storage DevicesUnpacking a Hot-Swap Disk Module Installing a New Hot-Swap Disk Module Installing Hardware AccessoriesInstalling the Hot-Swap Disk Module Removing a Hot-Swap Disk ModuleRemoving the Hot-Swap Disk Module Installing a Scsi Device in a Scsi Device Shelf Installing Hardware Accessories Troubleshooting Troubleshooting ProceduresIf The System Will Not Power On TroubleshootingIf the LED Readout Shows a Power Supply Fault PF If the LED Readout Shows a Fan Fault FFIf the LED Readout Shows a Line Fault LF If the Scsi Devices Fail to Spin UpIf the Host Cannot Communicate With the Storage System If the Hot-Swap Disk Power LEDs are Flashing Error Messages Troubleshooting ToolsNglish Page Service and Support ServiceSystem Design, Integration and Support Information and Support When You Need It Service and SupportHP NetServer Information Assistant HP Support Assistant CD-ROM CompuServe Discussion Forum and LibraryWorld Wide Web and Internet FTP Bulletin Board SystemAutomated Fax HP NetServer Support News Telephone SupportObtaining HP Repair and Telephone Support Ordering HP Cables, Drive Trays and Manuals Ordering System DocumentationOrdering HP Cables, Drive Trays and Technical Publications North America and AsiaContacting HP Regional Headquarters Joining CompuServeCompuServe CompuServe Europe Page Three Year On-Site Limited Hardware Warranty Warranty and Software LicenseNetServer Storage System/6 On-Site Limited Warranty Limitation of WarrantyWarranty and Software License Obtaining Warranty ServiceLimitation of Liability and Remedies Nglish Customer Responsibilities Ninety-Day Limited Software Warranty Software Product Limited WarrantyObtaining Return Warranty Service Removable Media if suppliedWarranty and Software License Notice of Warranty Claims Power Supply Specifications SpecificationsWeight and Dimensions EnvironmentPage Regulatory Information Class B Product StatementCountry Notices Regulatory InformationDeclaration of Conformity Regulatory Information Mexico Hardware Warranty Statement Póliza de GarantíaNotas Bios IndexIndex Nglish