HP D3604-90004 If the LED Readout Shows a Fan Fault FF, If the LED Readout Shows a Line Fault LF

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4 Troubleshooting

If the LED Readout Shows a Fan Fault (FF)

If the system powers on, but the main chassis fan is not operating and/or “FF” is displayed, open the door and verify the fan cable is connected to the fan connector on the management board. (Refer to the cable management label on the inside of the door.)

CAUTION Do not operate the storage system when the fan is not operating.

If the LED Readout Shows a Line Fault (LF)

If the line power is not connected properly to one of the power supplies and “LF” blinks alternately with HP, verify the line power is connected properly to each power supply device and to a power source. If the error message persists, power down the storage supply and replace the line power.

If the LED Readout Shows a Power Supply Fault (PF)

If the voltage switch is not set properly or power supply is not working properly and “PF” blinks alternately with HP, power down the storage supply and verify the line power voltage matches the voltage switch setting (for example, 115 volts in the U.S. and 230 volts in Europe). If the error message persists, power down the storage supply and replace the power supply.

If the SCSI Devices Fail to Spin Up

If the storage system powers up, but the SCSI devices fail to spin up (usually indicated by the failure of the LEDs on the devices to light), do the following:

Remove and reinstall all hot-swap drive modules.

Verify the power distribution cable is plugged into:

àConnector PD1 on the management board.

àAny devices in the SCSI device shelves.

àThe upper and lower hot-swap cages.

Verify the switches on the back of the hot-swap cages are set correctly. (Refer to manufactured configuration label to see default settings.)

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Contents HP NetServer Storage System/6 User Guide Audience Assumptions Contents Contents Regulatory Information Page Introduction Introduction Basic InstallationUnpacking the NetServer Storage System/6 Contents of the NetServer Storage System/6 PackageFront View of the Storage System Identifying Parts of the NetServer Storage System/6Nglish Scsi Self-Test Reset SwitchPower Supply Reset General Operating InstructionsContinuous Operation Power CyclingPlacement Temperature ControlUsing an Uninterruptible Power Supply Hot-Swap Disk Module Care and RelocationSpin Up Cabling Storage Devices and Setting Scsi Addresses Opening the Door Removing the Bezel and Opening the Door Storage System Switch Location Setting Scsi AddressesSettings Switch FunctionsLower Cage Cabling ConfigurationsExternal Cabling Upper CageSystem or Meter Cable Accessory Scsi Port Number Meter Cable Number Description Number Cabling Diagram LabelStorage System Layout PartC14 Default Cabling Configuration Non-DuplexC11 C20Duplex Configuration Duplex ConfigurationC11 C14 Alternate Non-Duplex ConfigurationAlternate Duplex Configuration Alternate Duplex ConfigurationPage Installing Hardware Accessories Installing Hot-Swap Storage DevicesUnpacking a Hot-Swap Disk Module Installing Hardware Accessories Installing a New Hot-Swap Disk ModuleRemoving a Hot-Swap Disk Module Installing the Hot-Swap Disk ModuleRemoving the Hot-Swap Disk Module Installing a Scsi Device in a Scsi Device Shelf Installing Hardware Accessories Troubleshooting Procedures TroubleshootingTroubleshooting If The System Will Not Power OnIf the Scsi Devices Fail to Spin Up If the LED Readout Shows a Fan Fault FFIf the LED Readout Shows a Line Fault LF If the LED Readout Shows a Power Supply Fault PFIf the Host Cannot Communicate With the Storage System If the Hot-Swap Disk Power LEDs are Flashing Troubleshooting Tools Error MessagesNglish Page Service and Support ServiceSystem Design, Integration and Support Service and Support Information and Support When You Need ItHP NetServer Information Assistant CompuServe Discussion Forum and Library HP Support Assistant CD-ROMWorld Wide Web and Internet FTP Bulletin Board SystemAutomated Fax Telephone Support HP NetServer Support NewsObtaining HP Repair and Telephone Support Ordering System Documentation Ordering HP Cables, Drive Trays and ManualsNorth America and Asia Ordering HP Cables, Drive Trays and Technical PublicationsJoining CompuServe Contacting HP Regional HeadquartersCompuServe CompuServe Europe Page Limitation of Warranty Warranty and Software LicenseNetServer Storage System/6 On-Site Limited Warranty Three Year On-Site Limited Hardware WarrantyWarranty and Software License Obtaining Warranty ServiceLimitation of Liability and Remedies Nglish Customer Responsibilities Removable Media if supplied Software Product Limited WarrantyObtaining Return Warranty Service Ninety-Day Limited Software WarrantyWarranty and Software License Notice of Warranty Claims Environment SpecificationsWeight and Dimensions Power Supply SpecificationsPage Class B Product Statement Regulatory InformationRegulatory Information Country NoticesDeclaration of Conformity Regulatory Information Póliza de Garantía Mexico Hardware Warranty StatementNotas Index BiosIndex Nglish