HP 441877-00F manual HP NC-Series Broadcom adapters, Troubleshooting

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Troubleshooting

Unable to boot host system on Windows or Linux

Problem:

Unable to boot the host system with the network adapter installed on Windows or Linux operating systems.

Troubleshooting:

Remove the network adapter and reboot. Verify that the system is able to boot without the network adapter.

Verify that the required minimum 2 GB of system memory per 10 Gigabit Ethernet port is installed on the host system.

NOTE: Windows 32 bit may require the Physical Address Extension (PAE) option to utilize 4 GB or more of memory. PAE is a memory address extension that enables support of greater than 4 GB of physical memory for most 32-bit (IA-32) Intel Pentium Pro and later platforms. For more information, see PAE Memory and Windows information on the Microsoft (http://www.microsoft.com) website.

Verify that you have met the system requirements for your operating system.

Verify that no error messages occurred during the OS boot sequence.

Verify that the ROM scan is disabled in the BIOS.

Verify that no system error messages occurred in the following: o eventvwr.exe (Windows event viewer)

o dmesg (Linux)

HP NC-Series Broadcom adapters

The following information describes the adapter properties available for HP NC-Series Broadcom adapters in the Windows operating system.

See the HP Nework Configuration Utility online help for the properties available through the NCU. See the Linux readme files for the properties available through the various Linux operating systems.

Windows Server 2008 and Windows Server 2008 x64 configurations

Although the default values should be appropriate in most cases, you may change any of the available options to meet the requirements of your specific system. It is recommended that you use the HP Network Configuration Utility to update HP NC-Series adapter properties. However, if you choose to update the properties using the operating system's Device Manager, the following lists the properties that are available for your HP adapter. The properties that are available through the HP NCU will differ. See the online help file for NCU adapter property information.

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Contents HP ProLiant Network Adapter Software and Configuration Guide Audience assumptions Contents Technical support Supported adapters and operating systems OverviewOverview Adapter driver folders in HP SoftPaq Adapter driver and software informationDocumentation in the HP SoftPaq Installing network drivers new installations InstallationUninstall HP NC-Series NetXen 10GbE drivers Downloading filesWindows 2008 drivers Adapter support on WindowsWindows 2003 drivers Windows 2008 x64 driversWindows 2003 x64 drivers Windows 2000 driversAdapter support on NetWare Adapter support on LinuxParameter Options Description Jumbo = # Warning # Bind IPX Q571ESP NET=477A35BD Syntax SPURIOUS=n Where n = 0 or Balanceinterval Probeburstsize Smpmode Firmware upgrade utility HP NC-Series NetXen Online Firmware Upgrade Utility ROM HP NC-Series 10GbE Adapters Adapter configurationsProperty Parameter Configuring multiple NC510x PCIe 10 GbE adapters Boot options Configuring multiple ports on 10GbE adaptersAdapter configurations HP NC-Series Broadcom adapters TroubleshootingHP NC-Series Broadcom adapter properties Adapter configurations HP NC-Series Broadcom and Multifunction adapter properties Adapter configurations None. Disables checksum offloading HP NC-Series Intel adapter properties HP NC-Series Intel AdaptersAdapter configurations Adapter configurations HP NC-Series Intel adapter properties Adapter configurations Adapter configurations Boot Agent Network Boot PXE Preboot Configuration Possible values Description Settings Ibautil -option Parameter Description Ibautil -ALL -WOLDISABLE Adapter configurations Adapter configurations Adapter configurations NC31xx Fast Ethernet adapter properties HP NC-Series 31xx Fast Ethernet AdaptersAdapter configurations HP NC-Series NetXen 10GbE diagnostics DiagnosticsHP NC-Series Broadcom Multifunction adapter diagnostics Diagnostics Diagnostics HP NC-Series Broadcom adapter diagnostics Page Diagnostics Diagnostics HP NC-Series Intel adapter diagnostics Diagnostics Diagnostics Technical support Free automated customer support servicesBefore you contact HP HP contact informationHP FTP Server Acronyms and abbreviations Undi Index