HP J5788, J5780, J5740, J5730 manual Solve fax problems

Page 12

Solve fax problems

If you ran a fax test and the test failed, see the test report for possible solutions. For more detailed information, see the onscreen user guide on the Starter CD.

The device is having problems sending and receiving faxes

Make sure you use the phone cord that came with the device.

Other equipment that uses the same phone line as the device might be in use. Make sure extension phones (phones on the same phone line, but not connected to the device) or other equipment is not in use or off the hook. For example, you cannot use the device for faxing if an extension phone is off the hook or if you are using a computer dial-up modem to send e-mail or access the Internet.

If you are using a phone splitter, the splitter could cause faxing problems. Try connecting the device directly to the telephone wall jack.

Make sure that one end of the phone cord is connected to the telephone wall jack, while the other end to port labeled “1-LINE” on the back of the device.

Try connecting a working phone directly to the telephone wall jack and check for a dial tone — if you do not hear a dial tone, please contact your telephone company to check the line.

Make sure you connect the device to an analog phone line, or you cannot send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal-sounding dial tone, it might be a phone line set up for digital phones. Connect the device to an analog phone line and try sending or receiving a fax.

The phone line connection might be noisy. Phone lines with poor sound quality (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn Error Correction Mode (ECM) off and try faxing again.

If you are using a digital subscriber line (DSL) service, make sure that you have a DSL filter connected. Without the filter, you cannot fax successfully.

If you are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure the device is connected to the correct port and the terminal adapter is set to the correct switch type for your country/region.

12

Image 12

Contents HP Officejet/HP Officejet Pro Page Page Set up the fax Countries/regions with parallel- type phone systemsCountries/regions with serial-type phone systems VenezuelaManage and configure fax settings Determine the type of phone line dedicated or sharedDedicated phone line PortugalUse the fax setup tables Shared phone lineFax and Internet Voice, Fax, and Internet dial-up YesConfiguration guideline English Manage and configure fax settings Understand the fax setup tablesTest fax setup Set up speed-dial entries optionalTo test fax setup To set up speed-dial entriesSolve fax problems Problem Make sure your setup looks like the first example in onDevice can send faxes But cannot receive faxes On the device is set to All RingsHewlett-Packard limited warranty statement Configuration du télécopieur Pays/régions équipés de systèmes téléphonique parallèlesPays/régions équipés de systèmes téléphonique en série Ligne téléphonique dédiée Utilisation des tableaux de configuration du télécopieur Suivez la configuration nLigne téléphonique partagée Séparateur Suivez la 1, 2 Configuration n Tableau 2 Télécopieur et InternetFiltre DSL SéparateurProcédure de configuration Filtre DSL Séparateur Suivez la Configuration nDe configuration Instructions de configuration Tableau 4 Téléphone, télécopieur et Internet DSLOrdinateur à un seul port Etape 3 Gérer et configurer les paramètres du télécopieur Après avoir déterminé de quelle manière vous utilisez lesNumérotation ou DSL Où ils apparaissent sur la dernière ligne du tableau deEtape 4 Test de la configuration du télécopieur Pour tester la configuration du télécopieurPour définir des entrées de numérotation rapide Résolution des problèmes de télécopie Page Déclaration de garantie limitée Hewlett-Packard Configurar el fax Austria Bélgica holandés Bélgica francés DinamarcaLínea telefónica dedicada Suecia Suiza francés Suiza alemán Reino UnidoLínea telefónica compartida Uso de las tablas para la instalación del faxTabla 2 Fax e Internet Tabla 3 Voz, fax e Internet conmutada Si se conecta a Internet con una línea DSLUse esta tabla si está conectando un teléfono, un Consulte tabla 4, Voz, fax e Internet DSLPautas de configuración Español Paso 3 Administrar y ajustar las configuraciones del fax Comprender las tablas para la instalación del faxPaso 4 Prueba de la configuración de fax Probar la configuración de faxPara configurar entradas de marcación rápida Solucionar problemas de fax El dispositivo puede enviar Fax, sólo podrá recibir faxes manualmenteRecibir faxes en forma automática El dispositivo no puede enviarDeclaración de garantía limitada de Hewlett-Packard Producto HP Duración de la garantía limitadaConfiguração do fax Países/regiões com sistemas telefônicos seriaisÁustria Bélgica holandês Bélgica francês Nota Após ter configurado o dispositivo para o envio Defina as configurações de faxLinha telefônica dedicada Recebimento de fax, vá para Etapa 3 Gerencie eUso da tabelas de configuração de fax ConfiguraçãoLinha telefônica compartilhada Tabela 2 Fax e InternetDivisor Então, siga o número da Configuração Instruções de configuração Page Etapa 3 Gerencie e defina as configurações de fax Compreender as tabelas de configuração de faxEtapa 4 Testar configuração do fax Etapa 5 Configurar entradas de discagem rápida opcionalPara testar a configuração do fax Para configurar entradas de discagem rápidaSolucionar problemas de fax Os tons de fax são gravados em minha secretária eletrônica Declaração de garantia limitada da Hewlett-Packard Produto HP Duração da garantia limitadaEN FR ES PT Q8231-90012

Related manuals

Manual 2 pages 38.86 Kb

Manual 2 pages 46.33 Kb

Manual 286 pages 4.08 Kb

Manual 2 pages 50.07 Kb