HP 1310 manual Prepare your hp psc for shipment, Call in Australia post-warranty

Page 49

 

 

get hp psc 1310 series support

 

 

 

 

 

 

country/region

hp technical support

country/region

hp technical support

 

 

 

 

 

 

Greece

801 11 22 55 47

South Africa, Outside

+27 11 258 9301

 

 

 

Republic

 

 

 

 

 

 

 

Greece, Outside Greece

+30 210 6073603

Spain

www.hp.com/support

 

 

 

 

 

 

Greece (Cyprus)

800 9 2649

Sweden

www.hp.com/support

 

 

 

 

 

 

Guatemala

1800-995-5105

Switzerland

www.hp.com/support

 

 

 

 

 

 

Hong Kong

+85 (2) 3002 8555

Taiwan

+886-2-2717-0055

 

 

 

 

0800 010 055

 

 

 

 

 

 

Hungary

1 382 1111

Thailand

+66 (2) 661 4000

 

 

 

 

 

 

India

1-600-112267

Trinidad & Tobago

1-800-7112884

 

 

91 11 682 6035

 

 

 

 

 

 

 

 

Indonesia

62-21-350-3408

Tunisia*

71 89 12 22

 

Ireland

www.hp.com/support

Turkey

216 579 71 71

 

 

 

 

 

 

Israel

(0) 9 803 4848

Ukraine

(380 44) 4903520

 

 

 

 

 

 

Italy

www.hp.com/support

United Arab Emirates

800 4520

 

 

 

 

 

 

Jamaica

0-800-7112884

United Kingdom

www.hp.com/support

 

 

 

 

 

 

Japan

0570 000 511

Venezuela

01-800-4746.8368

hp

 

+81 3 3335 9800

 

 

 

 

 

psc

 

 

 

 

Jordan

+971 4 883 8454

Venezuela (Caracas)

(502) 207-8488

support

 

 

 

 

Korea

+82 1588 3003

Vietnam

84-8-823-4530

 

 

 

 

 

 

Kuwait

+971 4 883 8454

W. Africa (for countries not

+351 213 17 63 80

 

 

 

already listed)

 

 

 

 

 

 

 

Lebanon

+971 4 883 8454

Yemen

+971 4 883 8454

 

 

 

 

 

 

Luxembourg (French)

www.hp.com/support

 

 

 

Luxembourg (German)

 

 

 

 

 

 

 

 

 

*This Call Center supports French-speaking customers from the following countries/regions: Morocco, Tunisia, and Algeria.

call in Australia post-warranty

If your product is not under warranty, you can call 03 8877 8000. A per-incident, out-of- warranty support fee of $27.50 (inc. GST) will be charged to your credit card. You can also call 1902 910 910 ($27.50 charged to your phone account) from 9:00 A.M. to 5:00 P.M. Monday through Friday. Charges and support hours are subject to change without notice.

prepare your hp psc for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP psc in for service, please follow the power off and re-package steps below to avoid further damage to the device.

user guide

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Contents Hp psc 1310 series All-in-one User guide Page Hp psc 1310 series All-in-one Safety information Contents Hp psc 1310 series For Windows users Go to the HP Director, and click Help Help DescriptionHp image zone help For Windows users In the HP Director, click Help. OpenViii Front panel overview Quick startPurpose FeatureFront panel status lights PictBridge camera port overviewBacklight BacklightArea Backlight Black copy Color copy Explanation What to do?On light Check Explanation What to do? Green Paper Cartridge LightPrint cartridge is defective Explanation What to do? Use your hp psc with a computerPaper Cartridge Light Open the hp director for Windows usersFeature purpose Open the hp director for Macintosh users Open the hp director all-in-one using Macintosh OSOpen the hp director using Macintosh OS Feature purpose Load originals Load originals and load paperLoad letter or A4 paper Load an original photo on the glassLoad originals and load paper Remove all paper from the paper tray Load envelopesLoad other types of paper in the paper tray Recommended papersSet the paper type Paper TipsAvoid jams Connect a camera Print from a cameraPrint photos from your camera Connect a camera on Print photos from your camera onPictBridge port Make copies Use the copy featuresMake a copy Make copies on Perform special copy jobs on Stop copying onTo make a copy from the front panel using the fast setting Adjust copy speed or qualityPerform special copy jobs Set the number of copiesReduce or enlarge an original to fit the paper loaded Stop copying Scan an original Use the scan featuresScan an original on Stop scanning on Stop scanning Order media Order suppliesOrder print cartridges Order other suppliesOrder supplies Country/region Number for orderingClean the lid backing Clean the glassMaintain your hp psc Work with print cartridges Clean the exteriorCheck the ink levels To check the ink level for Macintosh usersHandle print cartridges Print a self-test reportPress Start Copy, Color Replace the print cartridges Press firmly until the print cartridge snaps into place Use a print cartridge protector Use a photo print cartridgeAlign the print cartridges Maintain your hp psc Clean the print cartridge contacts Self-maintenance sounds Get support and other information from the Internet Get hp psc 1310 series supportHp customer support Support process for Western Europe Call in North America during warrantySupport process for Eastern Europe, Middle East, and Africa Call elsewhere in the worldPsc Prepare your hp psc for shipment Call in Australia post-warrantyHp psc 1310 series Hp distribution center Chapter Duration of limited warranty Warranty informationWarranty service Warranty upgradesHewlett-packard limited global warranty statement Returning your hp psc for serviceExtent of limited warranty Limitations of warrantyLocal law Limitations of liabilityWarranty information Print margin specifications Paper specificationsTechnical information Paper-tray capacityPower specifications Physical specificationsEnvironmental specifications Environmental product stewardship programRegulatory notices Geräuschemission FCC statementDeclaration of conformity European Union EMC Declaration of conformityUse hp instant share in five easy steps Windows Hp instant share setup and useFrom the HP Instant Share tab, click Start HP Instant Share Use a scanned image Access hp instant share from the hp directorClick the HP Instant Share tab Click NextSend a photo or image using your hp psc Macintosh Access the e-mail option from the hp director Why should I register with hp instant share Windows?Installation troubleshooting Troubleshooting informationHardware and software installation troubleshooting Software installation troubleshooting Problem Possible cause and solutionFollow these steps Reinstall it as described in Some of the icons are missing ProblemDo the following Hp director onHp director Hp image zone Windows or hp gallery Macintosh To uninstall from a Windows computerDouble-click HP Uninstaller To uninstall from a Macintosh computerDouble-click the ApplicationsHP All-in-One Software folder PSC All-In-One 1310 series , Product RegistrationTo attach the front panel cover Hardware installation troubleshootingHp instant share setup troubleshooting Operational troubleshootingError message Possible cause and solution Hp instant share troubleshootingPictBridge port troubleshooting Numerics IndexHp psc 1310 series Page Q5763-90152