HP manual Hp psc 1310 series

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chapter 8

Note: When transporting your HP psc, make sure that the print cartridges have been removed, the HP psc has been properly shut down by pressing the On/Resume button, and you have allowed time for the print carriage to return to the home position and for the scanner to return to its parked position.

1Turn on the HP psc.

Disregard steps 1 through 7 if your HP psc will not turn on. You will not be able to remove the print cartridges. Proceed to step 8.

2Open the print-carriage access door.

The print carriage moves to the center of the HP psc.

3Remove the print cartridges. See replace the print cartridges on page 30 for information on removing the print cartridges.

Caution! Remove both print cartridges. Failure to do so might damage your HP psc.

4Place the print cartridges in an airtight bag so they will not dry out, and put them aside. Do not send them with the HP psc, unless instructed to by the HP customer support call agent.

5Close the print-carriage access door.

6Wait for the print carriage to park (stop moving) in the home position on the left side of the HP psc. This might take a few seconds.

7Turn off the HP psc.

8If available, pack the HP psc for shipment by using the original packing materials or the packaging materials that came with your exchange device.

If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty.

9Place the return shipping label on the outside of the box.

10Include the following items in the box:

–A brief description of symptoms for service personnel (samples of print quality problems are helpful).

–A copy of the sales slip or other proof of purchase to establish the warranty coverage period.

–Your name, address, and a phone number where you can be reached during the day.

42	hp psc 1310 series

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Contents Hp psc 1310 series All-in-one User guide Page Hp psc 1310 series All-in-one Safety information Contents Hp psc 1310 series Hp image zone help Help DescriptionFor Windows users Go to the HP Director, and click Help For Windows users In the HP Director, click Help. OpenViii Quick start Front panel overviewFeature PurposeBacklight PictBridge camera port overviewFront panel status lights BacklightOn light Check Black copy Color copy Explanation What to do?Area Backlight Explanation What to do? Green Paper Cartridge LightPrint cartridge is defective Paper Cartridge Light Use your hp psc with a computerExplanation What to do? Open the hp director for Windows usersFeature purpose Open the hp director all-in-one using Macintosh OS Open the hp director for Macintosh usersOpen the hp director using Macintosh OS Feature purpose Load originals and load paper Load originalsLoad an original photo on the glass Load letter or A4 paperLoad originals and load paper Load envelopes Remove all paper from the paper traySet the paper type Recommended papersLoad other types of paper in the paper tray Paper TipsAvoid jams Print photos from your camera Print from a cameraConnect a camera Connect a camera on Print photos from your camera onPictBridge port Make a copy Use the copy featuresMake copies Make copies on Perform special copy jobs on Stop copying onPerform special copy jobs Adjust copy speed or qualityTo make a copy from the front panel using the fast setting Set the number of copiesReduce or enlarge an original to fit the paper loaded Stop copying Scan an original on Stop scanning on Use the scan featuresScan an original Stop scanning Order print cartridges Order suppliesOrder media Order other suppliesCountry/region Number for ordering Order suppliesMaintain your hp psc Clean the glassClean the lid backing Check the ink levels Clean the exteriorWork with print cartridges To check the ink level for Macintosh usersPress Start Copy, Color Print a self-test reportHandle print cartridges Replace the print cartridges Press firmly until the print cartridge snaps into place Use a photo print cartridge Use a print cartridge protectorAlign the print cartridges Maintain your hp psc Clean the print cartridge contacts Self-maintenance sounds Hp customer support Get hp psc 1310 series supportGet support and other information from the Internet Call in North America during warranty Support process for Western EuropeCall elsewhere in the world Support process for Eastern Europe, Middle East, and AfricaPsc Call in Australia post-warranty Prepare your hp psc for shipmentHp psc 1310 series Hp distribution center Chapter Warranty service Warranty informationDuration of limited warranty Warranty upgradesExtent of limited warranty Returning your hp psc for serviceHewlett-packard limited global warranty statement Limitations of warrantyLimitations of liability Local lawWarranty information Technical information Paper specificationsPrint margin specifications Paper-tray capacityEnvironmental specifications Physical specificationsPower specifications Environmental product stewardship programRegulatory notices FCC statement GeräuschemissionDeclaration of conformity European Union Declaration of conformity EMCFrom the HP Instant Share tab, click Start HP Instant Share Hp instant share setup and useUse hp instant share in five easy steps Windows Click the HP Instant Share tab Access hp instant share from the hp directorUse a scanned image Click NextSend a photo or image using your hp psc Macintosh Why should I register with hp instant share Windows? Access the e-mail option from the hp directorHardware and software installation troubleshooting Troubleshooting informationInstallation troubleshooting Follow these steps Problem Possible cause and solutionSoftware installation troubleshooting Do the following ProblemReinstall it as described in Some of the icons are missing Hp director onTo uninstall from a Windows computer Hp director Hp image zone Windows or hp gallery MacintoshDouble-click the ApplicationsHP All-in-One Software folder To uninstall from a Macintosh computerDouble-click HP Uninstaller PSC All-In-One 1310 series , Product RegistrationHardware installation troubleshooting To attach the front panel coverOperational troubleshooting Hp instant share setup troubleshootingPictBridge port troubleshooting Hp instant share troubleshootingError message Possible cause and solution Index NumericsHp psc 1310 series Page Q5763-90152