HP 1310 manual Problem Possible cause and solution, Software installation troubleshooting

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chapter 12

Task Tray

troubleshooting

software installation troubleshooting

Use this section to solve any problems you might encounter while installing the HP psc software.

	problem	possible cause and solution

	When I insert the CD-	follow these steps
	ROM into my	1 From the Windows Start menu, choose Run.
	computer’s CD-ROM	2 In the Run dialog box, enter d:\setup.exe (if your CD-ROM drive is
	drive, nothing
	drive, nothing	not assigned to drive letter d, use the appropriate drive letter), and
	happens
	happens	then click OK.
		then click OK.

	The minimum system	Your system does not meet the minimum requirements to install the
	checks screen	software. Click Details to see what the specific problem is. Then correct
	appears during	the problem before attempting to install the software.
	installation

60	hp psc 1310 series

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Contents Hp psc 1310 series All-in-one User guide Page Hp psc 1310 series All-in-one Safety information Contents Hp psc 1310 series Help Description For Windows users Go to the HP Director, and click HelpHp image zone help For Windows users In the HP Director, click Help. OpenViii Quick start Front panel overviewFeature PurposePictBridge camera port overview Front panel status lightsBacklight BacklightBlack copy Color copy Explanation What to do? Area BacklightOn light Check Explanation What to do? Green Paper Cartridge LightPrint cartridge is defective Use your hp psc with a computer Explanation What to do?Paper Cartridge Light Open the hp director for Windows usersFeature purpose Open the hp director all-in-one using Macintosh OS Open the hp director for Macintosh usersOpen the hp director using Macintosh OS Feature purpose Load originals and load paper Load originalsLoad an original photo on the glass Load letter or A4 paperLoad originals and load paper Load envelopes Remove all paper from the paper trayRecommended papers Load other types of paper in the paper traySet the paper type Paper TipsAvoid jams Print from a camera Connect a cameraPrint photos from your camera Connect a camera on Print photos from your camera onPictBridge port Use the copy features Make copiesMake a copy Make copies on Perform special copy jobs on Stop copying onAdjust copy speed or quality To make a copy from the front panel using the fast settingPerform special copy jobs Set the number of copiesReduce or enlarge an original to fit the paper loaded Stop copying Scan an original on Stop scanning on Use the scan featuresScan an original Stop scanning Order supplies Order mediaOrder print cartridges Order other suppliesCountry/region Number for ordering Order suppliesMaintain your hp psc Clean the glassClean the lid backing Clean the exterior Work with print cartridgesCheck the ink levels To check the ink level for Macintosh usersPress Start Copy, Color Print a self-test reportHandle print cartridges Replace the print cartridges Press firmly until the print cartridge snaps into place Use a photo print cartridge Use a print cartridge protectorAlign the print cartridges Maintain your hp psc Clean the print cartridge contacts Self-maintenance sounds Hp customer support Get hp psc 1310 series supportGet support and other information from the Internet Call in North America during warranty Support process for Western EuropeCall elsewhere in the world Support process for Eastern Europe, Middle East, and AfricaPsc Call in Australia post-warranty Prepare your hp psc for shipmentHp psc 1310 series Hp distribution center Chapter Warranty information Duration of limited warrantyWarranty service Warranty upgradesReturning your hp psc for service Hewlett-packard limited global warranty statementExtent of limited warranty Limitations of warrantyLimitations of liability Local lawWarranty information Paper specifications Print margin specificationsTechnical information Paper-tray capacityPhysical specifications Power specificationsEnvironmental specifications Environmental product stewardship programRegulatory notices FCC statement GeräuschemissionDeclaration of conformity European Union Declaration of conformity EMCFrom the HP Instant Share tab, click Start HP Instant Share Hp instant share setup and useUse hp instant share in five easy steps Windows Access hp instant share from the hp director Use a scanned imageClick the HP Instant Share tab Click NextSend a photo or image using your hp psc Macintosh Why should I register with hp instant share Windows? Access the e-mail option from the hp directorHardware and software installation troubleshooting Troubleshooting informationInstallation troubleshooting Follow these steps Problem Possible cause and solutionSoftware installation troubleshooting Problem Reinstall it as described in Some of the icons are missingDo the following Hp director onTo uninstall from a Windows computer Hp director Hp image zone Windows or hp gallery MacintoshTo uninstall from a Macintosh computer Double-click HP UninstallerDouble-click the ApplicationsHP All-in-One Software folder PSC All-In-One 1310 series , Product RegistrationHardware installation troubleshooting To attach the front panel coverOperational troubleshooting Hp instant share setup troubleshootingPictBridge port troubleshooting Hp instant share troubleshootingError message Possible cause and solution Index NumericsHp psc 1310 series Page Q5763-90152