HP 1310 manual To uninstall from a Macintosh computer, Double-click HP Uninstaller

Page 71

troubleshooting information

	problem	possible cause and solution

	Some of the icons are	to uninstall from a Macintosh computer
	missing in the	1 Disconnect the HP psc from your computer.
	hp director	2 Double-click the Applications:HP All-in-One Software folder.
	FRQWLQXHG
	FRQWLQXHG	3 Double-clickHP Uninstaller.
		3 Double-clickHP Uninstaller.
		4 Follow the onscreen instructions.
		5 After the software is uninstalled, disconnect your HP psc, and
			restart your computer.
		6 To reinstall the software, insert the HP PSC 1310 Series CD-ROM
			into your computer’s CD-ROM drive.
			Note: When reinstalling the software, follow the instructions on the
			Setup Poster. Do not connect the HP psc to your computer until after
			you have completed the software installation.
		7 On the desktop, open the CD-ROM, double-click hp all-in-one
			installer, and follow the onscreen instructions.

	The registration screen	Launch the Product Registration program in the HP folder on the
	does not appear	Windows Start menu. Click Start, Programs or All Programs (XP), HP,
		PSC All-In-One 1310 series, Product Registration.

	The Digital Imaging	If the Digital Imaging Monitor does not appear in the Task Tray, wait
	Monitor does not	several minutes. If it still doesn’t appear, start the director to check
	appear in the Task	whether or not essential icons are there. For more information, see Some
	Tray	of the icons are missing in the hp director on page 62.
		The Task Tray normally appears in the lower-right corner of the Windows
		desktop.
							Task Tray




			HP Digital
			Imaging Monitor
			icon

	The installation stops	The front panel cover might not be properly attached.
	when the additional	follow these steps
	setup instruction	follow these steps
	setup instruction
	screen appears, even	1 Check the front panel for an error message about attaching the
	though the USB cable		front panel cover.
	is plugged in.	2 If necessary, attach the front panel cover. For more information,

			see I received a message to attach the front panel cover on
			page 64.
		3 Turn off the product and then turn it back on again.

troubleshooting

user guide

63

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Contents Hp psc 1310 series All-in-one User guide Page Hp psc 1310 series All-in-one Safety information Contents Hp psc 1310 series For Windows users In the HP Director, click Help. Open Help DescriptionFor Windows users Go to the HP Director, and click Help Hp image zone helpViii Front panel overview Quick startPurpose FeatureBacklight PictBridge camera port overviewFront panel status lights BacklightExplanation What to do? Green Paper Cartridge Light Black copy Color copy Explanation What to do?Area Backlight On light CheckPrint cartridge is defective Open the hp director for Windows users Use your hp psc with a computerExplanation What to do? Paper Cartridge LightFeature purpose Open the hp director for Macintosh users Open the hp director all-in-one using Macintosh OSOpen the hp director using Macintosh OS Feature purpose Load originals Load originals and load paperLoad letter or A4 paper Load an original photo on the glassLoad originals and load paper Remove all paper from the paper tray Load envelopesPaper Tips Recommended papersLoad other types of paper in the paper tray Set the paper typeAvoid jams Connect a camera on Print photos from your camera on Print from a cameraConnect a camera Print photos from your cameraPictBridge port Make copies on Perform special copy jobs on Stop copying on Use the copy featuresMake copies Make a copySet the number of copies Adjust copy speed or qualityTo make a copy from the front panel using the fast setting Perform special copy jobsReduce or enlarge an original to fit the paper loaded Stop copying Scan an original on Stop scanning on Use the scan featuresScan an original Stop scanning Order other supplies Order suppliesOrder media Order print cartridgesOrder supplies Country/region Number for orderingMaintain your hp psc Clean the glassClean the lid backing To check the ink level for Macintosh users Clean the exteriorWork with print cartridges Check the ink levelsPress Start Copy, Color Print a self-test reportHandle print cartridges Replace the print cartridges Press firmly until the print cartridge snaps into place Use a print cartridge protector Use a photo print cartridgeAlign the print cartridges Maintain your hp psc Clean the print cartridge contacts Self-maintenance sounds Hp customer support Get hp psc 1310 series supportGet support and other information from the Internet Support process for Western Europe Call in North America during warrantySupport process for Eastern Europe, Middle East, and Africa Call elsewhere in the worldPsc Prepare your hp psc for shipment Call in Australia post-warrantyHp psc 1310 series Hp distribution center Chapter Warranty upgrades Warranty informationDuration of limited warranty Warranty serviceLimitations of warranty Returning your hp psc for serviceHewlett-packard limited global warranty statement Extent of limited warrantyLocal law Limitations of liabilityWarranty information Paper-tray capacity Paper specificationsPrint margin specifications Technical informationEnvironmental product stewardship program Physical specificationsPower specifications Environmental specificationsRegulatory notices Geräuschemission FCC statementDeclaration of conformity European Union EMC Declaration of conformityFrom the HP Instant Share tab, click Start HP Instant Share Hp instant share setup and useUse hp instant share in five easy steps Windows Click Next Access hp instant share from the hp directorUse a scanned image Click the HP Instant Share tabSend a photo or image using your hp psc Macintosh Access the e-mail option from the hp director Why should I register with hp instant share Windows?Hardware and software installation troubleshooting Troubleshooting informationInstallation troubleshooting Follow these steps Problem Possible cause and solutionSoftware installation troubleshooting Hp director on ProblemReinstall it as described in Some of the icons are missing Do the followingHp director Hp image zone Windows or hp gallery Macintosh To uninstall from a Windows computerPSC All-In-One 1310 series , Product Registration To uninstall from a Macintosh computerDouble-click HP Uninstaller Double-click the ApplicationsHP All-in-One Software folderTo attach the front panel cover Hardware installation troubleshootingHp instant share setup troubleshooting Operational troubleshootingPictBridge port troubleshooting Hp instant share troubleshootingError message Possible cause and solution Numerics IndexHp psc 1310 series Page Q5763-90152