Before you call for service… | ge.com |
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem | Possible Causes | What To Do | ||
Zoneline does |
| The unit is | • Make sure the Zoneline plug is pushed completely | |
not start |
| unplugged. | into the outlet. | |
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| The power cord is not | • Remove the room cabinet and make sure that the | |
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| firmly attached. | yellow connector on the end of the power cord is | |
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| firmly engaged. |
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| The fuse is blown/circuit | • Check the house fuse/circuit breaker box and replace | |
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| breaker is tripped. | the fuse or reset the breaker. | |
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| The unit is waiting for | • This is normal. The Zoneline will start again after | |
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| the compressor overload | it resets. | |
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| protector to reset. |
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| Power failure. | • If power failure occurs, set the mode control to STOP. | |
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| When power is restored, set the mode control to the |
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| desired setting. |
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| • There is a protective time delay (up to 3 minutes) to |
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| prevent tripping of the compressor overload. For this |
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| reason, the unit may not start normal heating or cooling |
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| for 3 minutes after it is turned back on. |
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| The current interrupter | • Press the RESET button located on the power cord plug | |
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| device is tripped. | or the box near the plug. | |
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| • If the RESET button will not stay engaged, discontinue use |
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| of the Zoneline and contact a qualified service technician. |
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Zoneline does not cool |
| Indoor airflow | • Make sure there are no curtains, blinds or furniture | |
or heat as it should |
| is restricted. | blocking the front of the Zoneline. | |
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| Outdoor airflow is | • Make sure the rear grille is not restricted. This can | |
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| restricted or recirculated. | cause the unit to cycle off due to the compressor | |
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| overload protector. |
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| • Outdoor grille must have a minimum of 65% free area. |
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| performance. Consult your salesperson for assistance. |
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| The temp control may | • Turn the control to a lower or higher setting. | |
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| not be set properly. | NOTE: The temperature limiter may be limiting the temperature range. | |
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| The air filter is dirty. | • Clean the filter at least every 30 days. | |
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| See the Operating Instructions section. |
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| The room may have | • When the Zoneline is first turned on you need to | |
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| been hot or cold. | allow time for the room to cool down or warm up. | |
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| Outdoor air is | • Set the vent control to the closed position. | |
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| entering the room. |
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Burning odor at the start |
| Dust is on the surface | • This can cause a “burning” odor at the beginning of | |
of heating operation |
| of the heating element. | the heating operation. This odor should quickly fade. | |
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21
Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips