Samsung VR20H9050UW/GE manual Troubleshooting, Symptom Checklist, ENGLISH-25

Troubleshooting

Symptom	Checklist
	▶▶Check if the emergency switch is on.
The vacuum cleaning	▶▶Check if all the icons are displayed on display panel.
robot is not working at	▶▶Check if the battery of the vacuum cleaning robot is depleted.
all.	-- When "Lo" is displayed, carry the vacuum cleaning robot to the charger to
	charge it.
	▶▶Replace the batteries (AAA type) when the remote controller is not working.
	▶▶When "Lo" is displayed on the display panel, carry the vacuum cleaning robot to
The vacuum cleaning	the charger to charge it.
	▶▶When the vacuum cleaning robot is stuck by the obstacles such as cord,
robot is stopped during
cleaning process.	threshold etc, pick it up to remove it from the obstacle.
	-- If any fabrics or strings are caught in the drive wheel, turn off the emergency
	switch and remove the fabrics or strings before using it again.
	▶▶If the "Filter inspection indicator" is on, turn off the emergency switch and clean
	the dustbin.
	▶▶When there's too much dust in the dustbin, suction power may get weakened.
	Turn off the emergency switch and empty the dustbin.
Suction power is weak.	▶▶If the intake (on bottom of the vacuum cleaning robot) is blocked by foreign
	matters, turn off the emergency switch and remove foreign matter from the
	intake.
	▶▶When noise suddenly increase, turn off the emergency switch and empty the
	dustbin.
	▶▶Check if there's power failure or whether the power plug is unplugged.
The vacuum cleaning	▶▶Remove any obstacles around the charger that may disturb the vacuum
robot cannot find the	cleaning robot from returning to the charger.
charger.	▶▶When there's foreign matters on the charge pins that affects charging, clean the
	foreign matter.
The vacuum cleaning	▶▶Check if the charger is installed along the grain of wooden floors or tiles.
robot suddenly cleans	▶▶It may clean in diagonal direction for moving to another area in shortest route,
diagonally.	or it made contact with any obstacles in that angle, or if it was charged at the
	charged at an angle, or grain of the wooden/tile floor is in that direction.
	▶▶If you point the red light directly on the vacuum cleaning robot, it may not move
Point cleaning is not	to desired direction.
working.	-- Point the red light on the floor within 50 cm around the vacuum cleaning robot.
	✻✻Do not use the point cleaning under direct sunlight, bright light or on dark floors.
"Filter inspection	▶▶Use the vacuum cleaning robot after turning off the emergency switch and then
indicator" is on even
after the dustbin has	turning it back on.
	▶▶Empty the dustbin again and re-clean the filter thoroughly.
been emptied.
Vacuum cleaning robot	▶▶If the batteries are depleted, replace them. (2 type D (LR20) batteries)
passes through the	▶▶If the lamp is off, check if the Virtual guard is turned off and turn it on.
Virtual guard.
The battery usage time	▶▶Check if you're using manganese drycell batteries and replace the batteries with
of the Virtual guard is
too short.	new ones. (2 type D (LR20) batteries)

ENGLISH-25