Problem | Cause | Action |
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There is a | Cooking sealed food or | Do not use sealed containers |
popping sound | using a container with a | as they may burst during |
during operation, | lid may causes popping | cooking due to expansion of |
and the oven | sounds. | the contents. |
doesn't work. |
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The oven exterior | There is not sufficient | There are intake/exhaust |
is too hot during | ventilation space for the | outlets on the front and rear |
operation. | oven. | of the oven for ventilation. |
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| Keep the gaps specified |
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| in the product installation |
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| guide. |
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| Objects are on top of | Remove all objects on the |
| the oven. | top of the oven. |
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The door cannot | Food residue is stuck | Clean the oven and then |
be opened | between the door and | open the door. |
properly. | oven interior. |
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Heating including | The oven may not work, | Put one cup of water in a |
the Warm | too much food is being | |
function does not | cooked, or improper | and run the microwave |
work properly. | cookware is being used. | for |
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| whether the water is heated. |
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| Reduce the amount of food |
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| and start the function again. |
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| Use a cooking container with |
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| a flat bottom. |
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The thaw function | Too much food is being | Reduce the amount of food |
does not work. | cooked. | and start the function again. |
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The oven is not | The oven is installed on | Make sure the oven is |
level. | an uneven surface. | installed on flat, stable |
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| surface. |
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There are sparks | Metal containers are | Do not use metal containers. |
during cooking. | used during the oven/ |
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| thawing functions. |
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| Problem | Cause | Action |
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| |
When power is | The door is not properly | Close the door and check | |
connected, the | closed. | again. | |
oven immediately |
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| |
starts to work. |
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| |
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| |
There is | The power or power | Make sure the power and | |
electricity coming | socket is not properly | power socket are properly | |
from the oven. | grounded. | grounded. | |
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1. | Water drips. | There may be water or | Let the oven cool and then |
2. | Steam emits | steam in some cases | wipe with a dry dish towel. |
| through a | depending on the food. |
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| door crack. | This is not an oven |
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3.Water remains malfunction. in the oven.
The brightness | Brightness changes | Power output changes |
inside the oven | depending on power | during cooking are not |
varies. | output changes | malfunctions. This is not an |
| according to function. | oven malfunction. |
Cooking is | To ventilate the | This is not an oven |
finished, but the | oven, the cooling fan | malfunction. |
cooling fan is still | continues to run for |
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running. | about 3 minutes after |
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| cooking is complete. |
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05 TROUBLESHOOTING
English - 13
2/25/2016 6:25:06 PM