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H. Frequently Asked Questions |
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| ISSUES |
| SOLUTIONS |
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1. | Metallic noise. | 1. | Noise is caused by metal expanding and contracting as |
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| it heats up and cools down, similar to the sound pro- |
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| duced by a furnace or heating duct. This noise does not |
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| affect the operation or longevity of your appliance. |
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2. | Ash buildup on glass. | 2. | This is normal. Clean the glass. |
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3. | Glass has turned dirty. | 3. | Excessive build up of ash. The lower burn settings will |
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| produce more ash, the higher burn settings produce |
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| less. The more it burns on low the more frequent clean- |
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| ing of the glass is required. |
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4. | Fire has tall fl ames with black tails and is lazy. | 4. | The feed rate needs to be reduced or the fi repot needs |
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| cleaning. Heat exchanger or exhaust blower needs |
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| cleaning. |
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5. | Smokey | 5. | Either the fi repot is dirty or there is too much fuel at |
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| (6mm) inch at a time until this no longer happens. |
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6. | Large fl ame at | 6. | This is normal. Flame will settle down once the fi re is |
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| established. |
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CAUTION
Odors and vapors released during initial operation.
•Curing of high temperature paint.
•Open windows for air circulation.
Odors may be irritating to sensitive individuals.
August 20, 2009 | Page 27 |