Heat & Glo LifeStyle RED60 2159-900 manual Troubleshooting, IntelliFire Plus Ignition System

Page 87

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. IntelliFire Plus™ Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

The ignitor/module

 

connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assembly

 

 

are tight; also verify igniter and flame sense wires are not grounding

 

 

out to metal chassis, pilot burner, pilot enclosure, mesh screen if

 

 

present, or any other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

2. Pilot won’t light,

A. No power, transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly, or depleted batteries.

voltage of transformer at connection to module. Acceptable read-

spark.

 

ings of a good transformer are between 6.4 and 6.6 volts AC. Bat-

 

 

tery power supply voltage must be at least 4 volts. If below 4 volts,

 

 

replace batteries.

 

 

 

 

B. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module.

 

wiring configuration or wiring har-

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

ness.

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

3. Pilot sparks, but

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits.

 

 

 

 

B. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Pilot valve solenoid

Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module.

 

 

If below 1.5 volts, replace module. If 1.5 volts or greater, replace

 

 

valve.

 

 

 

4. Pilot lights but con-

A. A shorted or loose connection in

Verify all connections to wiring diagram in manual. Verify connec-

tinues to spark, and

flame sensing rod.

tions underneath pilot assembly are tight. Verify flame sense or ig-

main burner will not

 

niter wires are not grounding out to metal chassis, pilot burner, pilot

ignite. (If the pilot

 

enclosure or screen if present, or any other metal object.

continues to spark

 

 

B. Poor flame rectification or contami-

With fixed glass assembly in place, verify that flame is engulfing

after the pilot flame

has been lit, flame

nated flame sensing rod.

flame sensing rod on left side of pilot hood. Flame sensing rod

rectification has not

 

should glow shortly after ignition. With a multi-meter, verify that

occurred.)

 

current in series between module and sense lead is at least 0.14

 

 

microamps. Verify correct pilot orifice is installed and gas inlet is set

 

 

to pressure specifications. Polish flame sensing rod with fine steel

 

 

wool to remove any contaminants that may have accumulated on

 

 

flame sensing rod.

 

 

 

Heat & Glo • RED60 • 2159-900 Rev. R • 9/12

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Contents What to do if you smell gas ModelsHomeowner Reference Information CongratulationsUser Guide Table of ContentsReference Materials Appliance SetupTroubleshooting FinishingLimited Lifetime Warranty Limited Lifetime Warranty Hearth & Home Technologies IncWarranty Conditions Limited Lifetime WarrantyListing and Code Approvals Requirements for the Commonwealth of Massachusetts Vent Directly BELOW. Keep Clear of ALL OB- StructionsManufacturer Requirements Gas Fireplace Safety Operating Instructions User GuideYour Fireplace Clear Space Before Lighting Fireplace Fixed Glass AssemblyDecorative Doors and Fronts Control Module OperationFinal inspection by Lighting Instructions IPIFrequently Asked Questions Initial Break-in ProcedureAfter Fireplace is Lit Doors, Surrounds, Fronts Maintenance and ServiceMaintenance Tasks-Homeowner Glass CleaningFirebox Maintenance Tasks-Qualified Service TechnicianGasket Seal and Glass Assembly Inspection VentingTypical Appliance System Getting StartedDesign and Installation Considerations Tools and Supplies NeededInspect Appliance and Components Selecting Appliance Location Framing and ClearancesMinimum Framing Dimensions Constructing the Appliance ChaseClearances Mantel and Wall Projections TOP View Fireplace MIN MAX Opening Unlimited= Acceptable NON-COMBUSTIBLE Mantel LEG Zone Vent Termination Minimum Clearances Termination LocationsMinimum Clearances for Termination Covered Alcove ApplicationsVent Information and Diagrams Installation Guidelines Installation Instructions and Venting In- formation PVI-DVPComponents and Service Parts List Installation PrecautionsVent Pipe Regulations Installation of Vent PipeFraming and Clearances Chassis Dimensions Framing DimensionsAccess Panel Framing Dimensions Chase Appliance PVI-DVP Connections Wiring the PVI-DVPWire Harness ScrewsVacuum Switch Orientation Installation InspectionOperating Instructions MaintenanceVent Diagrams Top Vent Horizontal Termination Venting with 1 elbowMinimum + H 1 Maximum V1 Minimum V1 + H1 + H2 Maximum Top Vent Horizontal Termination Venting with 2 elbowsMinimum Total V + Total H Maximum Top Vent Horizontal Termination Venting with 3 elbowsV1 Minimum V1 + V2 + H1 + H2 Maximum Elbows Minimum Total V + Total H Maximum25 Vertical Vent Maximum Minimum V1 + V2 + H Maximum Top Vent Vertical Termination Venting with 2 elbowsMinimum V1 + V2 + H1 + H2 Maximum Top Vent Vertical Termination Venting with 3 elbowsDirect Vent with 4 FT. Minimum Vertical OFF TOP of Appliance 29 Power Vent Positioned After Vertical Drop Common Vent System is Prohibited These Instructions Must Remain with the EquipmentComponents Venting of More than ONE Appliance in aWiring the PVK-80 Power Vent Installation Inspection 8K1-PVI AUX300 Operating Instructions To Reassemble the Power Vent V1 Minimum V1 + H1 Maximum PVK-80 Top Vent Horizontal Termination Venting with 1 elbowPVK-80 Top Vent Horizontal Termination Venting with 2 elbows Elbows V1 + V2 Minimum Total V + Total H Maximum MAX. Elbows MAX. Total Vent RUN FT MAX. VERT. Drop FT Combustible Wall Penetration Vent Clearances and FramingPipe Clearances to Combustibles Wall Penetration FramingPipe DVP Install the Ceiling FirestopInstall Attic Insulation Shield Flat Ceiling InstallationVaulted Ceiling Installation Rope Ring Appliance PreparationTop Vent FiberglassSecuring and Leveling the Appliance Setting the Fireplace into the FramingDetail a Active Convection TechnologyAssemble Vent Sections Installing Vent Pipe DVP PipeSecure The Vent Sections Assemble Slip SectionsDisassemble Vent Sections Install Decorative Ceiling ComponentsAssemble and Install Storm Collar Install Metal Roof FlashingInstall Vertical Termination Cap Install Horizontal Termination CapHeat Shield Requirements for Horizontal Termination Gas Information Fuel ConversionGas Pressure Gas Connection Gas and Electrical AccessElectrical Information Wiring RequirementsIntelliFire PlusTM Ignition System Wiring Optional Configuration RequirementsWires from touching the blower Optional LED Lighting Circuit Switch Tripped Color ProducedActive Convection Blower Replacement Electrical Service and Repair Junction Box InstallationBlower TAB on Mounting Plate Slot on Blower HousingFraming and Finishing Instructions Non-Combustible Materials SpecificationFinishing Splatter GuardFinish and Sealing Joints Finishing Around Opening with Gypsum WallboardPainting IN. Thick Facing MaterialOverlap Fit Method Mesh Fronts 10 Mesh Front InstallationAppliance Setup Rock Media Placement JIG Pilot Shield Tools Required Kit ContentsPorcelain Instructions RED60 Model Without MediaNNN NNP InstallationDescription Part Number Service PartsRED60 Model With Media InstallationBend TAB UP Back Panel Pieces Granite Instructions19-3/8 Notched Area Over Pilot Installing First Back Panel Granite PieceGlass Assembly Tabs Face Glass Assembly Placing Back Panel Piece Glass Frame TAB Retaining TAB ALL Gaps Equal Tabs Sheet Metal Refractory InstructionsSMR-60NL Item Description Comments Part NumberInstall the Mesh Air Shutter SettingAir Shutter Settings Troubleshooting Symptom Possible Cause Corrective ActionIntelliFire Plus Ignition System Pilot PVI-DVP TroubleshootingReference Materials Appliance Dimension DiagramDVP-AS2 Vent Components DiagramsDVP vent components DVP-TRAP1 DVP-TRAP2 DVP-TRAPK1 DVP-TRAPK2 DVP-HPC1 DVP-HPC2RF6M RF12M DVP-FBHT RED60 RED60 Service Parts ServiceContact Information

RED60 2159-900 specifications

The Heat & Glo LifeStyle RED60 2159-900 is a modern and innovative gas fireplace that exemplifies cutting-edge design and advanced heating technology. With its sleek aesthetics and smart features, this fireplace is designed to elevate both comfort and style in any living space.

One of the main features of the RED60 is its impressive heat output. This model boasts a high efficiency rating, ensuring that homeowners can enjoy warmth without excessive energy consumption. The fireplace can deliver an output of up to 60,000 BTUs, making it suitable for both large and small areas. This efficient performance means less environmental impact, aligning with the growing emphasis on sustainability in home heating solutions.

The design of the Heat & Glo LifeStyle RED60 is another standout aspect. Its expansive glass viewing area provides a panoramic view of the flames, creating a beautiful focal point in any room. The minimalist frame enhances the contemporary aesthetic, allowing it to seamlessly complement various interior styles, from modern chic to traditional elegance.

In terms of technology, the RED60 incorporates advanced combustion systems, ensuring cleaner emissions without sacrificing performance. This technology not only contributes to a healthier indoor environment but also helps reduce the carbon footprint associated with home heating. Additionally, the fireplace features a patented heat distribution system, which optimally circulates warmth throughout the space, eliminating cold spots and enhancing overall comfort.

The RED60 also offers convenience through its intuitive remote control system. Users can easily adjust the flame height, heat output, and even set timers, providing ultimate flexibility in managing their indoor climate. For those who prefer a more hands-on approach, manual controls are also available, making it user-friendly for everyone.

Moreover, the installation process is simplified with the unit's flexible venting options, which can accommodate various configurations to suit different homes. Whether designing for a new build or retrofitting an existing space, this versatility appeals to homeowners and builders alike.

In summary, the Heat & Glo LifeStyle RED60 2159-900 is a blend of style, efficiency, and advanced technology. Its high heat output, sleek design, and intuitive controls make it an excellent choice for anyone seeking to enhance their living environment with a modern gas fireplace.
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