TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
|
|
|
|
|
Gas odor even when control | 1. | Gas leak. See Warn- | 1. | Locate and correct all leaks |
knob is in OFF position |
| ing statement at top of |
| (see Checking Gas Connec- |
|
| page |
| tions, page 16) |
| 2. | Control valve defective | 2. | Replace control valve |
|
|
|
|
|
Gas odor during combus- | 1. | Foreign matter between | 1. | Take apart gas tubing and re- |
tion |
| control valve and burner |
| move foreign matter |
| 2. | Gas leak. See Warn- | 2. | Locate and correct all leaks |
|
| ing statement at top of |
| (see Checking Gas Connec- |
|
| page |
| tions, page 16) |
|
|
|
|
|
Glass soots | 1. | Debris around burner air | 1. | Inspect the opening at the base |
|
| mixer |
| of the burner to see that it is |
|
|
|
| NOT packed with any type of |
|
|
|
| material |
| 2. | Improper vent | 2. | Check vent configuration speci- |
|
| configuration |
| fication (see Venting Installation, |
|
|
|
| page 8) |
Dark residue on logs or 1. Air holes at burner inlet 1. Clean out air holes at burner
inside of fireplaceblockedinlets. Periodically repeat as needed
2.Burner flame holes 2. Remove blockage blocked
3.Improper venting or ex- 3. Have the vent system inspect-
cessive blockage | ed, including the termination |
| cap. Remove any restrictions |
| or obstruction |
4. Excessive amounts of | 4. Clear excess embers until a |
embers and pan material | minimum gap of 1/2" remains |
| under the grate |
www.desatech.com | 27 |