Hearth and Home Technologies ST-550TM-IPI After Fireplace is Lit, Frequently Asked Questions

I. After Fireplace is Lit

Initial Break-in Procedure

•The fireplace should be run three to four hours continuously on high.

•Turn the fireplace off and allow it to completely cool.

•Remove fixed glass assembly. See Section 14.F.

•Clean fixed glass assembly. See Section 3.

•Replace the fixed glass assembly and run continuously on high an additional 12 hours.

This cures the materials used to manufacture the fire- place.

NOTICE! Open windows for air circulation during fire- place break-in.

•Some people may be sensitive to smoke and odors.

•Smoke detectors may activate.

J.Frequently Asked Questions

ISSUE	SOLUTIONS
Condensation on the glass	This is a result of gas combustion and temperature variations. As the fireplace warms, this
	condensation will disappear.
Blue flames	This is a result of normal operation and the flames will begin to yellow as the fireplace is al-
	lowed to burn for 20 to 40 minutes.
	When first operated, this fireplace may release an odor for the first several hours. This is
Odor from fireplace	caused by the curing of materials from manufacturing. Odor may also be released from
	finishing materials and adhesives used near the fireplace. These circumstances may require
	additional curing related to the installation environment.
Film on the glass	This is a normal result of the curing process of the paint and logs. Glass should be cleaned
	within 3 to 4 hours of initial burning. A non-abrasive cleaner such as gas fireplace glass
	cleaner may be necessary. See your dealer.
	Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
Metallic noise	the sound produced by a furnace or heating duct. This noise does not affect the operation or
	longevity of the fireplace.

12 Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08