Hearth and Home Technologies ST-550TM-IPI Congratulations, Homeowner Reference Information

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Read this manual before installing or operating this appliance.

Please retain this owner’s manual for future reference.

A. Congratulations

Congratulations on selecting a Heat & Glo gas fireplace, an elegant and clean alternative to wood burning fireplaces. The Heat & Glo gas fireplace you have selected is designed to provide the utmost in safety, reliability, and efficiency.

As the owner of a new fireplace, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual. Pay special attention to all cautions and warnings.

This owner’s manual should be retained for future reference. We suggest that you keep it with your other important documents and product manuals.

The information contained in this owner’s manual, unless noted otherwise, applies to all models and gas control systems.

Your new Heat & Glo gas fireplace will give you years of durable use and trouble-free enjoyment. Welcome to the Heat & Glo family of fireplace products!

Homeowner Reference Information

We recommend that you record the following pertinent information about your fireplace.

Model Name: ___________________________________________ Date purchased/installed:__________________

Serial Number:__________________________________________ Location on fireplace: _____________________

Dealership purchased from: _______________________________ Dealer Phone: __________________________

Notes: _______________________________________________________________________________________

_____________________________________________________________________________________________

Listing Label Information/Location The model information regarding your specific fireplace can be found on the rating plate usually located in the control area of the fireplace.

Type of Gas

Gas and Electric Information

This product may be covered by one or more of the following patents: (Nos produits sont couverts par un ou plusieurs des brevets suivants): (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, D320652, D445174, D462436; (Canada)1297749, 2195264, 2225408; or other U.S. and foreign patents pending (ou autres brevets americains et etrangers en attente).

Heat & Glo, a brand of Hearth & Home Technologies, Inc. 20802 Kensington Boulevard, Lakeville, MN 55044

Not for use with solid fuel.

(Ne doit pas entre utilise avec un combustible solide).

Type of Gas (Sorte De Gaz): This appliance must be installed in accordance with local codes, if any; if not, follow ANSI Z223.1 in the USA or CAN/CGA B149 installation codes. (Installer l’appareil selon les codes ou reglements NATURAL GAS locaux ou, en l’absence de tels reglements, selon les codes d’installation CAN/CGA-B149.)

ANSI Z21XX-XXXX · CSA 2.XX-MXX · UL307B

Minimum Permissible Gas Supply for Purposes of Input Adjustment.

 

Approved Minimum (De Gaz) Acceptable

0.0 in w.c.

(Po. Col. d’eau)

 

Maximum Pressure (Pression)

 

0.0 in w.c.

(Po. Col. d’eau)

 

Maximum Manifold Pressure (Pression)

0.0 in w.c.

(Po. Col. d’eau)

 

Minimum Manifold Pressure (Pression)

0.0 in w.c.

(Po. Col. d’eau)

 

Total Electrical Requirements: 000Vac, 00Hz., less than 00 Amperes

MADE IN USA

 

 

IN CANADA

 

Model:

XXXXXXXX

ALTITUDE:

0-0000 FT.

0000-0000FT.

(Modele):

MAX. INPUT BTUH:

00,000

00,000

 

 

 

 

 

MIN. INPUT BTUH:

00,000

00,000

 

Serial

XXXXXXXX

ORIFICE SIZE:

#XXXXX

#XXXXX

 

 

(Serie):

Model Number

Serial Number

2

Heat & Glo • ST-550TM-IPI2142-900 Rev. B • 11/08

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Contents Models What to do if you smell gasCongratulations Homeowner Reference InformationTable of Contents User GuideFinishing Appliance SetupTroubleshooting Reference MaterialsCONDITIONS, Exclusions & Limitation of Liability Limited Lifetime Warranty Listing and Code Approvals Installation of Carbon Monoxide Detectors Requirements for the Commonwealth of MassachusettsYour Fireplace Gas Fireplace SafetyOperating Instructions User Guide Clear Space Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches Decorative Doors and FrontsLighting Instructions IPI Final inspection byFrequently Asked Questions After Fireplace is LitGlass Cleaning Maintenance and ServiceMaintenance Tasks-Homeowner Remote ControlGasket Seal and Glass Assembly Inspection Porcelain Firebox Panel CleaningMaintenance Tasks-Qualified Service Technician VentingBurner Ignition and Operation IPI Pilot Flame PatternsGetting Started Typical Appliance SystemInspect Appliance and Components Design and Installation ConsiderationsTools and Supplies Needed Framing and Clearances Selecting Appliance LocationConstructing the Appliance Chase ClearancesNon-Combustible Mantel Fireplace OpeningTermination Locations Vent Termination Minimum ClearancesCovered Alcove Applications Continue Adding Vent Components Install Support BracketsTo Install the Heat Shield Vent Table Key Vent Information and DiagramsApproved Pipe Use of ElbowsUse of Flex Vent V1 Minimum H1 Maximum Vent DiagramsTop Vent Horizontal Termination One Elbow Top Vent Horizontal Termination Two Elbows V1 Minimum H1 + H2 MaximumTop Vent Horizontal Termination Three Elbows V1 Minimum H1 + H2 Maximum V1 + V2 MinExhaust restrictor Instructions V1 Minimum Maximum V1 + V2 Min Two Elbows Three ElbowsMinimum Maximum + V 2 Min Wall Penetration Framing Vent Clearances and FramingPipe Clearances to Combustibles Combustible Wall PenetrationInstall the Ceiling Firestop Pipe SLPVaulted Ceiling Installation Install Attic Insulation ShieldFlat Ceiling Installation Appliance Preparation Securing and Leveling the ApplianceInstalling Vent Pipe Assemble Vent SectionsAssemble Slip Sections Secure the Vent SectionsInstall Decorative Ceiling Components Disassemble Vent SectionsInstall Metal Roof Flashing Assemble and Install Storm CollarInstall RF4-8 Apply Sealant TOP & Partial SidesHeat Shield Requirements for Horizontal Termination Install Vertical Termination CapInstall Decorative Wall Components Install Horizontal Termination Cap 22 Venting through the wallGas Pressure Gas InformationFuel Conversion Gas ConnectionOptional Accessories Requirements Wiring RequirementsIntellifire Ignition System Wiring Electrical Service and RepairIntellifire Ignition Wiring Diagram with Remote Receiver Junction Box Installation Wall Switch Installation for Fan OptionSplatter Guard To install the Splatter GuardFinishing To Close the Lower Access Panel To Remove the Splatter GuardMantel and Wall Projections Combustible Mantel 15 Non-Combustible ZoneFacing Material Finishing MaterialWithout Front Shown Appliance Setup Install Trim Kits and Surrounds Air Shutter SettingIntellifire Ignition System TroubleshootingSymptom Possible Cause Corrective Action Remove any contaminants that may have accumulated on Appliance Dimension Diagram Reference MaterialsVent Components Diagrams Adapter Snorkel Black Support Box-BlackWall Thimble-Black SLP-HRC-SS SLP-HRC-ZC-SS Horizontal Termination CAP Service Parts ST-550TM-IPIAt Depot Service Parts ListStocked Intermittent Pilot Ignition Valve Assembly Contact Information