Hearth and Home Technologies 6000GLX-IPI-S Troubleshooting, Intellifire Ignition System

Page 58

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. Intellifire Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

The ignitor/module

 

connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assem-

 

 

bly are tight; also verify connections are not grounding out to metal

 

 

chassis, pilot burner, pilot enclosure, mesh screen if present, or any

 

 

other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

D. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5

 

 

mm) away from “I” terminal on module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode. Replace pilot if necessary.

 

 

 

2. Pilot won’t light,

A. No power or transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly.

voltage of transformer under load at spade connection on module

spark.

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

B. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module.

 

wiring configuration or wiring har-

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

ness.

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

 

E. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF rocker switch or wall

 

 

switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

3. Pilot sparks, but

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits, inlet pressure must not

 

 

exceed 14 in. W.C.

 

 

 

 

B. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Module voltage output / Valve/Pilot

Verify battery voltage is at least 2.7 volts. Replace batteries if volt-

 

solenoid ohms readings.

age is below 2.7.

 

 

 

58

Heat & Glo • 6000GLX-IPI-S/-R, 6000GLX-IPILP-S/-R • 2101-900 Rev. S • 12/08

Page 57 Page 59
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Page 57 Page 59
Contents What to do if you smell gas Hot glass will cause burnsCongratulations Homeowner Reference InformationTable of Contents User GuideFinishing Appliance SetupTroubleshooting Reference MaterialsCONDITIONS, Exclusions & Limitation of Liability Limited Lifetime Warranty Listing and Code Approvals Installation of Carbon Monoxide Detectors Requirements for the Commonwealth of MassachusettsOperating Instructions User Guide Gas Fireplace SafetyYour Fireplace Fan Kit optional Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches Clear SpaceLighting Instructions IPI Turn off all electric power to the applianceOn position. The ON/OFF switch may Final inspection byFrequently Asked Questions After Fireplace is LitMaintenance and Service Venting Maintenance Tasks-Qualified Service TechnicianGasket Seal and Glass Assembly Inspection LogsIPI Pilot Flame Patterns Getting Started Typical Appliance SystemInspect Appliance and Components Design and Installation ConsiderationsTools and Supplies Needed Any such action may cause a fire hazardFraming and Clearances Selecting Appliance LocationConstructing the Appliance Chase ClearancesCombustible Mantels Mantel and Wall ProjectionsCombustible Mantel Legs or Wall Projections Termination Locations Vent Termination Minimum ClearancesCovered Alcove Applications Vent Table Key Vent Information and DiagramsApproved Pipe Use of ElbowsV1 Minimum H1 Maximum Vent Diagrams Top Vent Horizontal TerminationV1 Minimum H1 + H2 Maximum Top Vent Horizontal Termination Three Elbows Min MaxBreak Here Two Elbows Top Vent Vertical TerminationMaximum + V 2 Min Top Vent Vertical Termination Three Elbows H1 + H2 V1 + V2 Minimum H1 + H2 MaximumPage H1 Maximum V1 Minimum H1 + H2 Maximum Rear Vent Horizontal Termination Two ElbowsH1 Maximum V1 Minimum H2+ H3 H1+ H2+ H3 Max Rear Vent Vertical Termination One Elbow H1 + H2 Maximum V1 MinimumRear Vent Vertical Termination Three Elbows V1 Minimum H1 + H2 + H3Wall Penetration Framing Vent Clearances and FramingPipe Clearances to Combustibles Combustible Wall PenetrationInstall the Ceiling Firestop Pipe DVP SLPFlat Ceiling Installation Install Attic Insulation ShieldInstalling the Optional Heat-Zone-Gas Kit Vaulted Ceiling InstallationChoosing the Top or Rear Vent Appliance PreparationProceed to . C Installing the Non-combustible Board Rear Vent Securing and Leveling the ApplianceAssemble Vent Sections DVP Pipe Only Installing Vent Pipe DVP and SLP PipeAttach Vent to the Firebox Assembly Assemble Pipe SectionsAssemble Vent Sections SLP Pipe Only Assemble Slip SectionsSecure the Vent Sections Disassemble Vent SectionsInstall Decorative Ceiling Components SLP only Install Metal Roof Flashing Assemble and Install Storm CollarInstall RF4-8 SLP-FSInstall Decorative Wall Components SLP only Install Vertical Termination CapHeat Shield Requirements for Horizontal Termination Ansi Z223.1 and CAN/CGA-B149 installation codes Install Horizontal Termination Cap DVP and SLP PipeRefer to of this manual Gas Pressure Gas InformationFuel Conversion Gas ConnectionOptional Accessories Requirements Wiring RequirementsIntellifire Ignition System Wiring Electrical InformationElectrical Service and Repair Intellifire Pilot Ignition IPI Wiring DiagramJunction Box Installation Wall Switch Installation for Fan OptionalFinishing Facing MaterialDoors Finish Door FIT Material See Maximum ThicknessAppliance Setup Ember Placement Placement of EmbersLog Assembly LOGS-6000GLX LOGS-6000GLXLP Install the Log Assembly11 Front View 17 Front View Air Shutter Setting Install the MeshInstall Trim and/or Surround Air Shutter SettingsSymptom Possible Cause Corrective Action TroubleshootingIntellifire Ignition System Ues to spark, and main Reference Materials Appliance Dimension DiagramLocation Inches Millimeters Vent Components Diagrams DVP vent componentsHorizontal Termination Cap DVP vent components302 mm 787 mm 13-1/4 367 mm 24-5/8 625 mm 27-1/2 127 mmRoof Flashing Multi-pak 13-3/4 11-7/8 349 mm 13-3/4 13-7/8 352 mm 349 mmDVP-TVHW DVP-HRC-SS DVP-HRC-ZC-SS Horizontal Termination CAP Elbow 165 mm165 mm 222 mm 235 mm 152 mm 168 mm 251 mmCathedral Ceiling Vertical Snorkel Support Box-BlackBlack Termination CapLog Set Assembly Service PartsStocked Service Parts ListAt Depot 6000GLX-IPI-R,-S 6000GLX-IPI-R,S Contact Information
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