American Water Heater ITCE3-52/80/119 VAC Control Circuit Transformer Test, Operation & Service

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120 VAC Control Circuit Transformer Test

OPERATION & SERVICE

120 VAC Control Circuit Transformer Test

1Ensure the main breaker or disconnect switch is turned on.

2Verify with an AC volt meter that proper voltage is present at the Power Distribution Block (see Figure 2 on page 9 and pages 12 - 14).

3Check Primary Winding Voltage: Using an AC volt meter; set the volt meter to an AC voltage range above the expected voltage (600 VAC or higher range initially). Touch the two volt meter probes between the control circuit transformer’s primary winding H1 common terminal and the other primary winding terminal with a power wired connected to it as shown in the “Primary Winding Voltage Test” image below. Voltage between these two terminals should match the water heater’s power supply voltage at the Power Distribution Block. If the voltage at the primary winding terminals of the transformer matches the water heater’s power supply voltage the primary winding is being powered correctly. If the voltage measured is zero volts or considerably less or more than the water heater’s power supply voltage:

Check the wiring between the Control Circuit Transformer’s primary winding and the Control Circuit Fuse Block see Figure 2 on page 9 for location - ensure wiring is correct and connections are tight and making good contact.

Check the wiring between the Control Circuit Fuse Block and the Power Distribution Block - ensure wiring is correct and connections are tight and making good contact.

Check the control circuit fuses - see Figure 2 on page 9 for location and the Fuse test procedure on page 17.

Verify 120 VAC Control Circuit Transformer wiring is correct - see page 34.

4Check Secondary Winding Voltage: Using an AC volt meter; set the volt meter to an AC voltage range just above 120 VAC. Touch the two volt meter probes between the Control Circuit Transformer’s secondary winding X1 and X2 terminals as shown in the “Secondary Winding Voltage Test” image below. There should be approximately 120 VAC present between these two terminals. If the voltage measured is approximately 120 VAC the Control Circuit Transformer is operating properly. If the voltage measured is zero volts or considerably less or more than 120 VAC AND all Steps above have been completed and the results were successful - replace the Control Circuit Transformer. When replacing the Control Circuit Transformer check all wiring to and from the transformer for pinched or shorted wires - repair or replace damaged wiring as necessary.

Service Note: A continuity test can also be performed on the Control Circuit Transformer primary and secondary windings to determine if either winding is an open circuit. Secure power to the water heater at the main breaker or disconnect switch, Disconnect all wiring to the transformer. Using an ohm meter check for continuity between the terminals on the primary and secondary windings checked in Steps 3 and 4 above.

 

Primary Winding Voltage Test

 

Secondary Winding Voltage Test

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Servicing should only be performed by a Qualified Service Agent

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Contents COMMERCIAL ELECTRIC WATER HEATERS Service HandbookMODELS STCE3-52/80/119 & ITCE3-52/80/119 Technical Support and PartsPage SERVICE MANUAL TABLE OF CONTENTSCOMMERCIAL ELECTRIC WATER HEATER SERVICE WARNING QUALIFICATIONS - QUALIFIED SERVICE AGENTIMPORTANT SERVICE REMINDER INTRODUCTIONTOOLS REQUIRED INSTRUCTION MANUALCLOSED WATER SYSTEMS INSTALLATION CONSIDERATIONSTHERMAL EXPANSION ELECTRICAL REQUIREMENTS Power SupplyGrounding WIRING CONNECTIONS PRE SERVICE CHECKSSERVICE PRECAUTIONS WATER HEATER CONSTRUCTION HEATING ELEMENT CONFIGURATIONSSURFACE MOUNT CONTROL MODELS ELECTRONIC CONTROL MODELSWATER HEATER CONSTRUCTION SURFACE MOUNT CONTROL MODELSWATER HEATER CONSTRUCTION PRINCIPLES OF ELECTRICITY OPERATION & SERVICEVoltage AmperageOhms Law Ohms Law applied to “SINGLE PHASE” 1Ø powerCalculating Amps/Ohms/Volts/Watts L1 L2 L3 SINGLE AND THREE PHASE POWERChecking Single Phase 1Ø Power 1 L1 and L2 terminals of the water heater’s Power Distribution Block Checking Three Phase 3Ø Power2 L2 and L3 terminals of the water heater’s Power Distribution Block 3 L1 and L3 terminals of the water heater’s Power Distribution BlockSurface Mount Control Models Three Phase to Single Phase PHASE CONVERSIONS - SURFACE MOUNT CONTROL MODELSSurface Mount Control Models Single Phase to Three Phase Electronic Control Models Three Phase to Single Phase PHASE CONVERSIONS - ELECTRONIC CONTROL MODELSElectronic Control Models Single Phase to Three Phase Ohm Meter Method FUSESVolt Meter Method SURFACE MOUNT THERMOSTATS Thermostat & ECO Test Heating Element Construction HEATING ELEMENTSWire conductor inside tube NUMBER OF FACTORY INSTALLED Heating Element ConfigurationsHeating Element Ratings TOTALELEMENT Heating Element AmperageAPPROXIMATE CURRENT - AMPS 208 VACHeating Element Amperage Test Heating Element Voltage Test Measuring Resistance Heating Element Resistance & Ground TestsReplacing Heating Elements Heating Element Ground TestElement Sensor Construction ELEMENT SENSORSElement Sensor Three Current Sensors Element Sensor FunctionsElement Sensor Operation Contactor Construction - How They Work CONTACTORSPower Connection Terminals Contactor ConfigurationsElement Numbers/Connections Wire Colors to Elements ContactorsPhysically Operate Mechanical Contactor InspectionContactor Coil Voltage - At Contactor Contactor Coil Voltage - At CCB X1 120 VAC 120 VAC Control Circuit Transformer WiringTRANSFORMERS H1 H2 H3 H4 H5 N/A Primary Winding Secondary WindingPrimary Winding Voltage Test 120 VAC Control Circuit Transformer TestSecondary Winding Voltage Test 24 VAC Transformer Test IMMERSION TEMPERATURE PROBE ECO High Temperature Limit SwitchTemperature Sensor Temperature Sensor Resistance Data Temperature Sensor Resistance TestChecking Temperature Sensor Resistance WATER TEMPERATUREECO Continuity Test Temperature Sensor DC Voltage TestChecking ECO Switch Continuity DC Voltage To Temperature Sensor120 VAC To ECO ECO Voltage Test120 VAC From ECO Ground ConnectionUIM User Interface Module CCB Central Control Board ELECTRONIC CONTROLSCCB - CENTRAL CONTROL BOARD J2 Socket - 120 VAC Power Supply CCB Socket & Wiring Terminal IdentificationJ3 Wiring Terminals - Alarm Output Relay see page J4 Wiring Terminals - Contactor CoilsJ16 Socket - Not Used J17 Wiring Terminals - Not Used J7 Socket - Enable / Disable Circuits 1 & 2 see pages 45J8 Socket - Not Used J9 Socket - Not Used J10 Socket - Not Used J13 Socket - Heating Element Sensors BankCCB Enable/Disable Circuits Test Checking for 120 VAC Checking Power and Ground To The CCBChecking for Ground UIM - USER INTERFACE MODULE Service Notes - Button Pad Ribbon CableUIM Circuit Board Back UIM Circuit Board FrontELECTRONIC CONTROL SYSTEM CONTROL SYSTEM FEATURESCONTROL SYSTEM NAVIGATION UIM - User Interface ModuleTHE DESKTOP SCREEN ICON Table 1 Status IconsTable 3 - Control System Menus Table 2 - Operating StatesSTATE MENUS†TEMPERATURES MENU Differential SettingsOperating Set Point Tank TemperatureTemperature Settings Alarm Condition Enable / Disable 1Alarm Relay Output HEATER STATUS MENUSetpoint Adjustment ECONOMY MODE SETUP MENUDesktop Screen During Economy Mode Economy Mode Setup Menu Current TimeEconomy Mode Settings Setpoint Adjustment Value Economy Mode Settings Time Clock Settings Economy Mode All Day Economy Mode Settings Daily Operating Mode SettingsNormal Operation Between Temp Alarm SP Used for external ALARM OUTPUT SETUP MENUAlarm SP Alarm Output SettingsDisplay Settings DISPLAY SETTINGS MENUTemperature Units Backlight DelayElapsed Time HEATER INFORMATION MENUTotal Heating Time Bank # CyclesFAULT HISTORY MENU CURRENT FAULT / ALERT MENUFAULT OCCURRENCE MENU Main Menu - Current Fault Selected Fault History MenuRestore Factory Defaults RESTORE FACTORY DEFAULTS MENUFactory Default User Settings COMMON SERVICE PROBLEMS TROUBLESHOOTINGNo Hot Water Not Enough Hot WaterResetting Control System Fault ConditionsCONTROL SYSTEM UNRESPONSIVE Alert ConditionsControl System Unresponsive cont Heating Cycle DisabledUIM is Inoperable “No Current Detected” FAULT AND ALERT MESSAGES“Temp Probe Open” Fault & Alert Messages“Temp Probe Short” “Energy Cut Out ECO” Page Page Page Page Technical Support and Parts