American Water Heater COMMERCIAL ELECTRIC WATER HEATERS Operating States, Control System Menus

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Table 2 - Operating States

 

 

ELECTRONIC CONTROL SYSTEM

Table 2 - Operating States

 

 

 

 

STATE

DESCRIPTION

 

 

 

 

Standby

The water heater is not in an active heating cycle. This usually indicates the

 

 

temperature in the tank has reached the Operating Set Point and the control system

 

 

has terminated the heating cycle.

 

 

 

 

Heating

The control system is in the Heating Mode. At least one bank of heating elements has

 

 

been energized.

 

 

 

 

Alert

The control system has detected/declared an Alert Condition. The controls system will

 

 

continue heating operation. However, a Qualified Service Agent should be contacted to

 

 

check/service the water heater.

 

Fault

The control system has detected/declared a Fault Condition. The control system will

 

 

discontinue heating operation and “lock out.” Power to the water heater must be cycled

 

 

off and on to reset the control system. Note; cycling power will not reset the control

 

 

system until the condition that caused the fault has been corrected.

 

 

 

Table 3 - Control System Menus

 

 

 

 

MENUS

DESCRIPTION

 

Temperatures

Most commonly accessed menu. Operating Set Point, Differential settings, Tank

 

 

Temperature and Tank Probe Offset are located in this menu.

 

 

 

 

Heater Status

Current Operating State/Mode (heating/standby etc) and status (open/closed - on/off -

 

 

yes/no) of monitored water heater functions and components are displayed in this

 

 

menu.

 

 

 

 

Economy Mode

Seven day 24 hour time clock with temperature set back capability to reduce operating

 

Setup

costs during unoccupied or reduced demand periods.

 

 

 

 

Alarm Output Setup

The control system’s CCB (Central Control Board - see page 42) features on board

 

 

SPDT (single pole double throw) relay contacts for building EMS (Energy Management

 

 

System) notification of operational conditions such as Fault Conditions and heating

 

 

mode status. This menu features a list of user definable conditions for relay activation.

 

 

 

 

Display Settings

Temperature units (°F or °C), appearance (brightness contrast) and backlight delay

 

 

user adjustable settings are located in this menu.

 

 

 

 

Heater Information

Elapsed time of operation, total heating cycle time, heating cycle count, heating

 

 

element bank(s) cycle count and heating bank on time along with UIM and CCB

 

 

software revisions can be viewed in this menu.

 

 

 

 

Current Fault/Alert

Displays any current Alert or Fault messages.

 

Fault History

Retains 9 event history of Fault/Alert messages with time stamp. The Fault History is

 

 

useful when dealing with intermittent operational problems or when the customer has

 

 

reset the control system prior to a service agent’s arrival.

 

 

 

 

Fault Occurrence

Total accumulated number each individual Fault condition has occurred is displayed in

 

 

this menu. This running total of Fault Occurrences can be useful in determining which

 

 

(if any) operational problems have been persistent.

 

 

 

 

Restore Factory

This control system feature allows the user to restore control system user settings to

 

Defaults

their factory default settings. Alarm Output Setup and Display Settings menu items

 

 

ARE NOT changed when factory defaults are restored.

 

 

 

 

Help Menu

Accessible by pressing the corresponding Operational Button from most menus and

 

 

screen displays. This menu provides access to instructions and explanations for user

 

 

settings, Operating States, Status Icons, manufacturer’s web address, technical

 

 

support phone number and service agent contact information.

 

 

 

†.This table shows a list of the control system menus. These menus will be explained in greater detail in the pages that follow.

Servicing should only be performed by a Qualified Service Agent

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Contents COMMERCIAL ELECTRIC WATER HEATERS Service HandbookMODELS STCE3-52/80/119 & ITCE3-52/80/119 Technical Support and PartsPage COMMERCIAL ELECTRIC WATER HEATER TABLE OF CONTENTSSERVICE MANUAL SERVICE WARNING QUALIFICATIONS - QUALIFIED SERVICE AGENTIMPORTANT SERVICE REMINDER INTRODUCTIONTOOLS REQUIRED INSTRUCTION MANUALTHERMAL EXPANSION INSTALLATION CONSIDERATIONSCLOSED WATER SYSTEMS Grounding Power SupplyELECTRICAL REQUIREMENTS SERVICE PRECAUTIONS PRE SERVICE CHECKSWIRING CONNECTIONS WATER HEATER CONSTRUCTION HEATING ELEMENT CONFIGURATIONSSURFACE MOUNT CONTROL MODELS ELECTRONIC CONTROL MODELSWATER HEATER CONSTRUCTION SURFACE MOUNT CONTROL MODELSWATER HEATER CONSTRUCTION PRINCIPLES OF ELECTRICITY OPERATION & SERVICEVoltage AmperageCalculating Amps/Ohms/Volts/Watts Ohms Law applied to “SINGLE PHASE” 1Ø powerOhms Law L1 L2 L3 SINGLE AND THREE PHASE POWERChecking Single Phase 1Ø Power 1 L1 and L2 terminals of the water heater’s Power Distribution Block Checking Three Phase 3Ø Power2 L2 and L3 terminals of the water heater’s Power Distribution Block 3 L1 and L3 terminals of the water heater’s Power Distribution BlockSurface Mount Control Models Single Phase to Three Phase PHASE CONVERSIONS - SURFACE MOUNT CONTROL MODELSSurface Mount Control Models Three Phase to Single Phase Electronic Control Models Single Phase to Three Phase PHASE CONVERSIONS - ELECTRONIC CONTROL MODELSElectronic Control Models Three Phase to Single Phase Volt Meter Method FUSESOhm Meter Method SURFACE MOUNT THERMOSTATS Thermostat & ECO Test Wire conductor inside tube HEATING ELEMENTSHeating Element Construction NUMBER OF FACTORY INSTALLED Heating Element ConfigurationsHeating Element Ratings TOTALELEMENT Heating Element AmperageAPPROXIMATE CURRENT - AMPS 208 VACHeating Element Amperage Test Heating Element Voltage Test Measuring Resistance Heating Element Resistance & Ground TestsReplacing Heating Elements Heating Element Ground TestElement Sensor Construction ELEMENT SENSORSElement Sensor Three Current Sensors Element Sensor FunctionsElement Sensor Operation Contactor Construction - How They Work CONTACTORSPower Connection Terminals Contactor ConfigurationsElement Numbers/Connections Wire Colors to Elements ContactorsPhysically Operate Mechanical Contactor InspectionContactor Coil Voltage - At Contactor Contactor Coil Voltage - At CCB X1 120 VAC 120 VAC Control Circuit Transformer WiringTRANSFORMERS H1 H2 H3 H4 H5 N/A Primary Winding Secondary WindingSecondary Winding Voltage Test 120 VAC Control Circuit Transformer TestPrimary Winding Voltage Test 24 VAC Transformer Test Temperature Sensor ECO High Temperature Limit SwitchIMMERSION TEMPERATURE PROBE Temperature Sensor Resistance Data Temperature Sensor Resistance TestChecking Temperature Sensor Resistance WATER TEMPERATUREECO Continuity Test Temperature Sensor DC Voltage TestChecking ECO Switch Continuity DC Voltage To Temperature Sensor120 VAC To ECO ECO Voltage Test120 VAC From ECO Ground ConnectionUIM User Interface Module CCB Central Control Board ELECTRONIC CONTROLSCCB - CENTRAL CONTROL BOARD J2 Socket - 120 VAC Power Supply CCB Socket & Wiring Terminal IdentificationJ3 Wiring Terminals - Alarm Output Relay see page J4 Wiring Terminals - Contactor CoilsJ16 Socket - Not Used J17 Wiring Terminals - Not Used J7 Socket - Enable / Disable Circuits 1 & 2 see pages 45J8 Socket - Not Used J9 Socket - Not Used J10 Socket - Not Used J13 Socket - Heating Element Sensors BankCCB Enable/Disable Circuits Test Checking for Ground Checking Power and Ground To The CCBChecking for 120 VAC UIM - USER INTERFACE MODULE Service Notes - Button Pad Ribbon CableUIM Circuit Board Back UIM Circuit Board FrontELECTRONIC CONTROL SYSTEM CONTROL SYSTEM FEATURESCONTROL SYSTEM NAVIGATION UIM - User Interface ModuleTHE DESKTOP SCREEN ICON Table 1 Status IconsTable 3 - Control System Menus Table 2 - Operating StatesSTATE MENUS†TEMPERATURES MENU Differential SettingsOperating Set Point Tank TemperatureTemperature Settings Alarm Condition Enable / Disable 1Alarm Relay Output HEATER STATUS MENUSetpoint Adjustment ECONOMY MODE SETUP MENUDesktop Screen During Economy Mode Economy Mode Setup Menu Current TimeEconomy Mode Settings Setpoint Adjustment Value Economy Mode Settings Time Clock Settings Normal Operation Between Economy Mode Settings Daily Operating Mode SettingsEconomy Mode All Day Temp Alarm SP Used for external ALARM OUTPUT SETUP MENUAlarm SP Alarm Output SettingsDisplay Settings DISPLAY SETTINGS MENUTemperature Units Backlight DelayElapsed Time HEATER INFORMATION MENUTotal Heating Time Bank # CyclesFAULT HISTORY MENU CURRENT FAULT / ALERT MENUFAULT OCCURRENCE MENU Main Menu - Current Fault Selected Fault History MenuFactory Default User Settings RESTORE FACTORY DEFAULTS MENURestore Factory Defaults COMMON SERVICE PROBLEMS TROUBLESHOOTINGNo Hot Water Not Enough Hot WaterResetting Control System Fault ConditionsCONTROL SYSTEM UNRESPONSIVE Alert ConditionsUIM is Inoperable Heating Cycle DisabledControl System Unresponsive cont “No Current Detected” FAULT AND ALERT MESSAGES“Temp Probe Short” Fault & Alert Messages“Temp Probe Open” “Energy Cut Out ECO” Page Page Page Page Technical Support and Parts