American Water Heater 1010 319869-000 Conditions and Exceptions, Service and Labor Responsibility

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LIMITED RESIDENTIAL GAS WARRANTY

THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY If the glass lined tank in this water heater shall prove upon examination by (the warrantor) to have leaked during the warranty period in normal residential use, due to natural corrosion from potable water therein, the warrantor will furnish the ORIGINAL OWNER a replacement water heater of equivalent size and current model, or a replacement part for any component part which fails in normal use, in accordance with the warranty terms and conditions specified below. THE WATER HEATER REPLACEMENT MODEL OR PART WILL BE WARRANTED FORONLYTHE UNEXPIRED PORTION OF THE ORIGINAL WARRANTY The warranty period will be determined by the original installation date of the water heater. PROOF-OF-PURCHASEAND PROOF-OF-INSTALLATION ARE NECESSARY TO VALIDATE THIS WARRANTY This warranty is not transferable.

WARRANTY PERIOD

Product Line

HEAT ENGINE & TANK1

PARTS2

HYB-90N

6 YEARS

6 YEARS

When the water heater has been used for other than single family residential application: 1. The Tank warranty shall be reduced to 1 year on 6 year models. 2. The parts warranty shall be reduced to 1 year for all models. Returned parts which meet any of the following conditions are not covered by this warranty: 1) improper installation or removal; 2) damaged by other than normal wear; 3) replaced for cosmetic purposes; or 4) returned with defaced date codes.

CONDITIONS AND EXCEPTIONS

This warranty shall apply only when the water heater is installed and operated in accordance with: 1) all local fire codes and plumbing codes, ordinances and regulations; 2) the printed instructions provided with it; 3) good industry practices; and 4) proper safety practices such as but not limited to a properly sized drain pan if installed in an area where leakage from connections of the tank would result in damage to the area adjacent to the heater. In addition, a new temperature and pressure relief valve, certified by the Canadian Standards Association must have been properly installed and piped to the nearest drain.

This warranty shall apply only when the heater is:

owned by the original purchaser;

used at temperatures not exceeding the maximum calibrated setting of its thermostat;

not subjected to excessive water pressure fluctuations and not subject to an operating pressure greater than 150 P.S.I.;

filled with potable water, free to circulate at all times and with the tank free of damaging water sediment or scale deposits;

used in a non-corrosive and non-contaminated atmosphere;

used with factory approved anode(s) installed;

in its original installation location;

in the United States and its territories or possessions or Canada;

sized in accordance with proper sizing techniques for residential water heaters;

bearing a rating plate which has not been altered, defaced or removed except as required by the warrantor;

used in an open system or in a closed system with a properly sized and installed thermal expansion tank;

fired at the factory rated input using the fuel stated in the face of the rating plate;

operated with the inner and outer combustion chamber doors in place;

maintained in accordance with the instructions printed in the manual included with the heater;

used in a water supply with less than 12 grains per gallon (200 mg/L) of hardness, is not acidic or otherwise impure.

Problems resulting from scale formation are not covered by the warranty.

Any accident to the water heater or any part thereof (including freezing, fire, floods, or lightning), any misuse, abuse or alteration of it, any operation of it in a modified form, or any attempt to repair tank leaks or parts, will void this warranty.

SERVICE AND LABOR RESPONSIBILITY

UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL PROVIDE ONLY A REPLACEMENT WATER HEATER OR PART THEREOF. LABOR IS ALSO INCLUDED FOR 1 YEAR. AFTER THAT PERIOD THE OWNER IS RESPONSIBLE FOR ALL OTHER COSTS. Such costs may include but are not limited to:

a. Labor charges for service, removal, or reinstallation of the water heater or part thereof.

b. Shipping and delivery charges for forwarding the new water heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor except in the state of California where such charges are the manufacturer’s responsibility.

c. All cost necessary or incidental for handling and administrative charges, and for any materials and/or permits required for installation of the replacement heater or part.

LIMITATION ON IMPLIED WARRANTIES

Implied warranties, including any warranty of merchantability imposed on the sale of this heater under state law are limited to one year duration for the heater or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

CLAIM PROCEDURE

Any claim under this warranty should be initiated with the dealer who sold the heater, or with any other dealer handling the warrantor’s products.

The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by the warrantor.

Dealer replacements are made subject to in-warranty validation by warrantor.

PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION DATES ARE REQUIRED TO SUPPORT WARRANTY FOR CLAIM FROM ORIGINAL OWNER. THIS FORM DOES NOT CONSTITUTE PROOF-OF-PURCHASE OR PROOF-OF-INSTALLATION.

DISCLAIMERS

NO EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY OF THE HEATER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE HEATER OR PARTS. THE WARRANTOR SHALL NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONALPROPERTY, OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.

Some states do not allow the limitation or exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Should governmental regulations or industry standards prohibit the Manufacturer from furnishing a comparable model replacement under this warranty, the Owner will be furnished with the closest comparable water heater meeting the current governmental regulations and industry standards. A supplementary fee may be assessed to cover the additional cost associated with the changes made to meet applicable regulations and standards.

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Contents AN Odorant is Added to the GAS Used By this Water Heater Power Vent GAS ModelsTable of Contents Important Definitions Safe INSTALLATION, USE and ServiceGeneral Safety Can be triggered at any time Introduction Preparing for the InstallationPage Replacement Parts and Deliming Products GET to Know Your Water Heater GAS ModelsOperation Rough in Dimensions Installation ConsiderationsDirectly BELOW. Keep Clear of ALL Obstructions Suggested Piping Arrangement For TOP Connections Water Piping Mixing Valve UsageWater Potable Heating All models are considered Hotter Water can ScaldFacts to Consider about Location Handle Installation Earthquake Zones Page Combustion AIR and Ventilation Appliances in Unconfined SpacesAppliances in Confined Spaces ALL AIR from Outdoors See Figures 12, 13 Water Piping Chemical Vapor CorrosionClosed Water Systems Thermal ExpansionHard Water TEMPERATURE-PRESSURE Relief ValveValve and Pipe Insulation if supplied GAS Piping GAS Line Purging High Altitude InstallationsFLOODING/FREEZING Filling the Water HeaterPlanning the Vent System Vent Pipe TerminationIf using 3 inch vent pipe If using 2 inch vent pipeVent Terminal INSTALLATION, Sidewall Installation of Vent SystemCondensate Masonry Side WallsSequence of Installations Installation SequenceVent terminals supplied with heater must be used Installation of Vertical Vent System Installation of Vent SYSTEM, SidewallVent Pipe Preparation Initial PreparationSelection of Materials Recommended BRUSH* Size for Primer Cement Applications Step aStep B Step E Step FStep G Connection to Vent Pipe Power Vent Electrical Connections Filling the Water HeaterCalibration Display Panel Operating InstructionsPage MCU Lighting Instructions For Your Safety Read Before LightingHeat Cycle Definitions State Description Temperature Regulation Temperature Probes Unique Hybrid FeaturesPage Temperature Regulation Constant Output Temperature Control Start UP ConditionsOperational Conditions Maintenance Motors Cleaning the Heat Engine Cleaning the Inlet Water FilterSnow Accumulation Flushing the Heat Exchanger Lime BUILD- UPDraining the Tank Fault Indication and Error CodesDiagnostic Display RemarksCode Display Example Format Fault Lockout Code Description Cause Remedy Type Displayed Fault Lockout Code Description Cause Remedy Type Displayed Fault Lockout Code Description Cause Remedy Type Displayed Troubleshooting There is no HOT Water or When the TAP is OpenedHOT Water Turns Cold Stays ColdLeakage Checkpoints ServiceParts Identification Item # Description AB C DEF Replacement Parts Description NIP/DIP/TBO/HTKIT # Claim Procedure Service and Labor ResponsibilityConditions and Exceptions Limitation on Implied WarrantiesPage