American Water Heater 1010 319869-000 warranty Draining the Tank, Fault Indication and Error Codes

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Disconnect the hoses joining the tank and the heat engine (upper hose is water outlet and lower hose is water inlet).

Connect addition length of hose (not provided) to existing hoses. (Note: The heat engine hose is a 3/4” NPT thread which is different for a garden hose thread.)

5 gallon pail of virgin, food grade, white vinegar (or virgin, food grade,

citric acid).

Hot Water

Line

Heat

Engine

Reconnect the original hoses to the tank.

Remove the in-line filter at the cold water inlet and clean out any residue. Assemble the filter back into the unit.

Open the shutoff valves on both the hot water and cold water lines.

Fill the tank with water.

Connect the electrical power to the water heater.

Restart water heater following lighting instructions.

DRAINING THE TANK

Cold Water

Line

FIGURE 40

Connect a pump to the hose running to the heat engine water inlet (lower fitting). We recommend a submersible utility pump for the circulating pump. (Note: If a submersible pump is not used, connect a hose from the circulating pump to the cleaning solution.)

Pour approximately 4 gallons (15 litres) of virgin, food grade, white vinegar or citric acid into a 5 gallon or greater pail.

Place the “intake” and “output” hoses into the pail of cleaning solution. If a submersible utility pump is used, place the pump into the pail of cleaning solution.

Plug in the circulating pump.

Connect the electrical power to the water heater and run the heat engine.

Operate the heat engine to circulate the cleaning solution through the system for at least 45 minutes. (Note: Lower the temperature below 104°F (40°C) or to vacation mode.) Warning: Water will become hot very quickly.

Disconnect electrical power to the water heater.

Remove the pail of cleaning solution and replace it with a pail of clean water.

Rinse the cleaning solution from the water heater as follows:

Connect the electrical power to the water heater and run the heat engine.

Allow the clean water to flow through the heat engine for 5 minutes.

Disconnect electrical power to the water heater and circulating pump.

Disconnect the hoses from the heat engine.

Disconnect hoses and circulating pump, draining the cleaning solution into the pail.

The water heater should be drained if being shut down during freezing temperatures. Also periodic draining and cleaning of sediment from the tank may be necessary.

1.Set the power switch to the “OFF” position.

2.OPEN a nearby hot water faucet and let the water run until it is no longer hot.

3.CLOSE the cold water inlet valve to the water heater.

4.Connect a hose to the drain valve and terminate to an adequate drain.

5.OPEN the water heater drain valve to allow for tank draining. NOTE: If the water heater is going to be shut down and drained for an extended period, the drain valve should be left open with hose connected allowing water to terminate to an adequate drain.

6.CLOSE the drain valve.

7.Follow instructions in the “Filling The Water Heater” section.

8.Follow the lighting instructions on the label or see “Lighting Instructions” in this manual to restart the water heater.

FAULT INDICATION AND ERROR CODES

A red fault LED (lighting a large red exclamation point) should be present on the display panel if a fault condition exists.

A history of the last 9 error codes along with the current error code is stored in memory and can be accessed via the maintenance mode. If the current error code is zero, “E00” shall be displayed (see Table 4).

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Contents Power Vent GAS Models AN Odorant is Added to the GAS Used By this Water HeaterTable of Contents Safe INSTALLATION, USE and Service Important DefinitionsGeneral Safety Can be triggered at any time Preparing for the Installation IntroductionPage GET to Know Your Water Heater GAS Models Replacement Parts and Deliming ProductsOperation Installation Considerations Rough in DimensionsDirectly BELOW. Keep Clear of ALL Obstructions Water Potable Heating All models are considered Water Piping Mixing Valve UsageSuggested Piping Arrangement For TOP Connections Hotter Water can ScaldFacts to Consider about Location Handle Installation Earthquake Zones Page Appliances in Unconfined Spaces Combustion AIR and VentilationAppliances in Confined Spaces ALL AIR from Outdoors See Figures 12, 13 Closed Water Systems Chemical Vapor CorrosionWater Piping Thermal ExpansionTEMPERATURE-PRESSURE Relief Valve Hard WaterValve and Pipe Insulation if supplied GAS Piping FLOODING/FREEZING High Altitude InstallationsGAS Line Purging Filling the Water HeaterVent Pipe Termination Planning the Vent SystemIf using 2 inch vent pipe If using 3 inch vent pipeCondensate Installation of Vent SystemVent Terminal INSTALLATION, Sidewall Masonry Side WallsInstallation Sequence Sequence of InstallationsVent terminals supplied with heater must be used Installation of Vent SYSTEM, Sidewall Installation of Vertical Vent SystemInitial Preparation Vent Pipe PreparationSelection of Materials Step a Recommended BRUSH* Size for Primer Cement ApplicationsStep B Step F Step EStep G Connection to Vent Pipe Power Vent Filling the Water Heater Electrical ConnectionsCalibration Operating Instructions Display PanelPage MCU For Your Safety Read Before Lighting Lighting InstructionsHeat Cycle Definitions State Description Temperature Regulation Unique Hybrid Features Temperature ProbesPage Temperature Regulation Start UP Conditions Constant Output Temperature ControlOperational Conditions Maintenance Motors Snow Accumulation Cleaning the Inlet Water FilterCleaning the Heat Engine Flushing the Heat Exchanger Lime BUILD- UPFault Indication and Error Codes Draining the TankRemarks Diagnostic DisplayCode Display Example Format Fault Lockout Code Description Cause Remedy Type Displayed Fault Lockout Code Description Cause Remedy Type Displayed Fault Lockout Code Description Cause Remedy Type Displayed Troubleshooting HOT Water Turns Cold When the TAP is OpenedThere is no HOT Water or Stays ColdService Leakage CheckpointsParts Identification Item # Description AB C DEF NIP/DIP/TBO/HT Replacement Parts DescriptionKIT # Conditions and Exceptions Service and Labor ResponsibilityClaim Procedure Limitation on Implied WarrantiesPage