Eureka 2590 manual Problem Solving, Problem Cause Solution

ENGLISH

PROBLEM SOLVING

Note: Turn off the switch and unplug the electrical cord before servicing.

For additional information call 1-800-282-2886 or visit our website at www.eureka.com

Problem	Cause	Solution
Suction Motor will not start	Electric plug	• Push plug securely into outlet
Agitator Motor will not start		• Try another outlet
		• Check circuit breaker
	Suction motor power switch and/or agitator	• Make sure power switch is in “ON” position
	motor power switch are not turned “ON”
Cleaning solution and	Low water level in clean water tank	• Check the water level in the clean water tank and refill
water are not released
from the carpet nozzle	Clean water or detergent tank	• Be sure clean water tank and detergent tank are both locked
	incorrectly installed	securely in place
	Carpet nozzle area clogged	• Remove debris from the carpet nozzle area
Cleaning solution and	Low water level in clean water tank	• Check the water level in the clean water tank and refill
water are not released
from the Upholstery/stair	Clean water or detergent tank	• Be sure clean water tank and detergent tank are both locked
nozzle	incorrectly installed	securely in place
	Clog in upholstery/stair nozzle	• Clear the Upholstery/stair nozzle of debris
	Hose adapter not fully installed	• Press down firmly on hose adapter
	Suction nozzle not correctly installed	• Make sure nozzle is fully engaged into adapter handle (see pg. 14)
Does not pick up the	Recovery tank is full	• Empty the recovery tank and return to cleaner. Resume cleaning
dispensed cleaning solution
and water from carpet	Recovery tank is not fully installed	• Make sure recovery tank is securely locked in position
	Clear suction cover is not fastened at the corners	• Check to see that the suction cover release tabs are fastened properly
	Hose attachment cover is not completely closed	• Press cover down firmly to snap closed
Does not clean the carpet	Improper cleaning solution used	• Use genuine Eureka Carpet/Upholstery Cleaning solution
	Adjustable shampoo control lever in wrong	• Move lever upward to increase amount of detergent used
	position
	Agitator brush not installed correctly	• Make sure agitator brush is fully snapped into place and is allowed
		to move freely
	Agitator brush not moving	• Make sure power switch is in right position for agitation.
Minimal suction at the end	Upholstery/stair nozzle is clogged	• Remove any visible clogs from the nozzle that may restrict airflow.
of the hose	Hose adapter not fully installed	• Press down firmly on the hose adapter
	Suction nozzle not correctly installed	• Make sure nozzle is fully engaged into adapter handle (see pg. 14)
Suction shuts off	Excessive foam in the recovery tank	• Empty recovery tank, then flush with clean water
prematurely	Improper cleaning solution used	• Use genuine Eureka Carpet/Upholstery Cleaning solution
Automatic suction shut off	Float may be binding in cage	• Remove automatic suction shut off assembly from recovery tank and
does not shut off		remove any hair or debris. Check for free movement of float in cage.

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