Whirlpool SF350BEE W, SF395LEE Q/Z/B Troubleshooting the Ignitor System, Ignitor Does Not Glow

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TROUBLESHOOTING THE IGNITOR SYSTEM

Refer to the illustration below while you read the following troubleshooting information.

Ignitor Does Not Glow

1.Disconnect or remove the ignitor and mea- sure its resistance. Cold resistance should be between 50 and 150 Ohms. (The value of the resistance is not important as long as the ignitor is not open or shorted).

2.Check the internal fuses, switches, and 120 VAC power supply.

3.If power is working:

a)Disconnect the oven power and re- move wires at “B” and “C”.

1.Check continuity between wire “B” and terminal “C”. If continuity is present, go to Step 4.

b)If continuity is NOT present, remove wire at “D” and probe terminals “D” and “C” for continuity. If NO continu- ity, replace the bimetal valve.

c)If continuity is present at “D” and “C”, probe wires “B” and “D”. If NO continu- ity, replace the ignitor.

4.Check for 120 VAC at the following loca- tions, and the relay(s) on the Electronic Oven Control you are servicing. Also re- fer to the wiring diagrams on the next page.

PROGRAM

DIAGRAM A

DIAGRAM B

 

 

 

Bake

P3-1 to P2-1

P2-3 to P2-4

Broil

P3-1 to P2-1

P2-2 to P2-1

 

 

 

Diagram A—Bake:With the EOC programmed for the Bake mode, you should obtain a read- ing of 120 VAC between P3-1and P2-4, and between P3-4and P2-1.

Diagram A—Broil:With the EOC programmed for the Broil mode, you should obtain a read- ing of 120 VAC between P3-2and P2-1, and between P3-1and P2-2.

Diagram B—Bake:With the EOC programmed for the Bake mode, you should obtain a read- ing of 120 VAC between P2-4and Neutral.

Diagram B—Broil:With the EOC programmed for the Broil mode, you should obtain a read- ing of 120 VAC between P2-1and Neutral.

Ignitor Glows With No Ignition

1.Check that gas is turned on to the range.

2.Turn the power on and set the thermostat to 350˚F.

3.Check the ampere draw at the bimetal valve.

a)Using a wraparound ammeter, test one leg for ampere draw at "D" or "C".

1.NORTON (flat) Ignitor - 3.2 to 3.6 amps.

2.CARBORUNDUM (round) Ignitor-

2.5to 3.0 amps.

If the ampere draw is NOT within the proper range, replace the ignitor.

b)If the correct ampere draw is present, replace the valve.

For safety purposes, when measuring the current flow through the ignitor circuit, shut off the main, or the oven gas shut-off valve.

NOTE: A simple circuit is shown. The actual circuit may include fuses, clock, selector switch, or other items.

ELECTRONC OVEN CONTROL

B

350 FO

 

10:30

 

 

 

A

ON

 

 

 

 

 

 

 

 

HEAT BAKE BROIL LOCKED

CLEAN TIMER

 

 

 

L1

BAKE CUSTOM AUTO

CLOCK

DELAY

STOP

 

START OFF

TIMER

TIMER

HR MIN

ENTER

 

BROIL

CLEAN

TIME

SET

OFF

 

CANCEL

 

5 SEC

 

 

 

 

 

 

 

 

 

 

BURNER

 

 

 

 

 

 

IGNITOR

 

 

 

 

 

 

 

 

 

C

 

 

 

 

 

 

 

 

N

DUAL GAS

D

SAFETY VALVE

2-4

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Contents Freestanding SELF-CLEAN GAS Range Roper Table of Contents Wiring Diagram Important Safety Information Electrical Shock HazardPage Vii Viii General Range DimensionsMobile Home Installation Cabinet Dimensions Tools & Material YOU will Need ToolsAdditional Material Parts Supplied IllustrationsElectrical Supply Requirements Equipment & Property DamageElectronic Ignition System Personal Injury/Fire HazardGAS Supply Requirements If you smell gasInstalling the Range Installing the ANTI-TIP BracketInstalling the GAS Line Checking for Leaks Checking the Pressure RegulatorPressure Regulator Sealed Burners Remove the left and right venturi from the burner boxConventional Burners LO F Lame Setting Adjustment Some Models Checking the Maintop Burner OperationAdjusting The Air Shutters Broil Burner Converting the Oven Burners for L.P. GASBake Burner Checking the Oven Burner Operation Control KnobElectronic Oven Control These conditions occur, proceed to the next Electronic Oven Control REMOVING/REINSTALLING the Oven Door To remove the oven doorTheory of Operation Cooktop BurnersIgnitor System Overview Ignitor System OperationBurner Ignitor Dual GAS Safety Valve Troubleshooting the Ignitor System Ignitor Does Not GlowWiring Diagram a Wiring Diagram B Oven Control SensorCOM Bake Function Sensor1030 Broil Function SensorHI FO Clean Function Clean Time Oven Light Sealed Burner Models Conventional Burner ModelsRemoving the Maintop Sealed Burner ModelsBurner Ignitor Maintop Removing the Maintop Conventional Burner Models Removing a Venturi Removing a Sealed Burner & a VenturiRemoving a Burner Removing a Conventional Burner Removing a Spark Ignitor Switch & GAS Valve Removing a Burner Ignitor Removing the Ignitor Module & a Burner IgnitorRemoving the Ignitor Module Ignitor Module Conventional Burner Models Side of Upper Console Locking TAB WHT BRN Removing the Oven Door Latch & Actuator ROD Back of Range Rear Burner BOX ScrewsRemove the top screws from the oven burner box Back of Range Removing the Mechanical Latch Removing a Latch Sensing SwitchRemoving the Door Latch Solenoid Mechanical Latch Switch Arms Removing the Upper Console Post Removing the Electronic Oven Control Pull the knob off the control shaft if presentRemoving AN Oven Light Switch Removing the Manual Oven Light SwitchRemoving the GAS Safety Valve Pressure Regulator Removing the Bake Burner & Ignitor Removing the Broil Burner & Ignitor Removing the Oven Temperature Sensor Removing a Side Panel Right Side Panel Removing AN Oven Light Socket Removing the Oven Door Gasket Removing the Oven Door Handle TOP TRIM, & Outer Door Glass Removing the Oven Door HandleRemoving a Hinge Assembly Reassemble the rest of the door and install it Removing the Inner Door Glass Removing the Storage Drawer Glides Component Description & Testing TroubleshootingDual GAS Safety Valve 4321891 TOP Burner GAS Valves GAS Outlet GAS InletTOP Burner Ignitor System Ignitor ModuleOven Burner Igniters Manual Oven Light Switch Some Models Automatic Oven LightOven Light Door Latch Assembly Door Latch SolenoidOven Temperature Sensor Troubleshooting Chart Replace the motor Normal Codes Oven Temperature Calibration Electronic Oven ControlsError Codes Electronic Oven Controls Digit Likely Cause Corrective Action Display Wiring Diagram Tech TipsBake Ignitor Surface Burner Ignitor Module Ignitor Switches Strip Circuits BroilBake Quick Disconnect PlugsClean Clock Display onSpecifications Whirlpool ModelsMain Chassis Features 4321891 SF375PEE W/N SF375PEE Q/Z SF385PEE W/N Burner BTU Right Rear 500 BTU SF375PEE W/N SF375PEE Q/Z SF385PEE W/N SF385PEE Q/Z SF385PEE Q/Z SF395LEE Q/Z/B Oven Door Features Oven Door Type Roper Models FGS335E W/N FGS335E Q Oven Door Handle Estate Model TGS325E W 3196297A Serial Number Model and Serial Number ExplanationModel Number Whirlpool Warranty Length of Warranty Whirlpool will PAY for