Whirlpool SF372BEE Q/Z, SF395LEE Q/Z/B, TGS325E W, SF385PEE Q/Z, SF360BEE W/N Troubleshooting Chart

Page 87

Cooking Products Service Manual

Original July, 1996	4321891
© 1996 Whirlpool Corporation	Page 4-11

Troubleshooting Chart

WARNING

Electrical Shock Hazard

Certain procedures in this section require electrical tests or measurements while power is applied to the range. Exercise extreme caution at all times. If test points are not easily accessible, disconnect power, attach test equipment, and reapply power to test.

PROBLEM	POSSIBLE CAUSE		SOLUTION

Oven will not operate.	Oven control is not set properly.		Reset the oven control (see the Use &
			Care Guide for instructions describing
			the function you are operating).
	A delay start has been programmed.		Wait for the start time to be reached.

Burner fails to light.	Range is not plugged in.		Plug power cord into a live AC outlet.
	A household fuse or circuit breaker		Replace fuse or reset the breaker.
	has opened.
	Burner ports are clogged.		Clean burner ports with straight pin.

Burner flames are uneven.	Burner ports are clogged.		Clean burner ports with straight pin.

Burner flames lift off ports, are yel-	The air-to-gas mixture is incorrect.		Adjust air shutters for bake or broil
low, or are noisy when turned off.			burners.
			Top burner ports are clogged. Clean
			or replace burner.

Burner makes “popping” noise when	Burner is wet.		Allow burner to dry.
on.

Burners spark.	It is normal for all four burners to spark
	briefly when:
	•	A draft is blowing on the burners.
	•	A very large pot on burner causes
		flame to be unstable.
	•	The burner is turned on but has not
		ignited.
	Continuous sparking may be caused
	when:
	•	A switch contact is wet.	Allow switch to dry.
	•	There is a faulty ignitor module.	Replace the ignitor module.
	• The wall outlet wiring is not		Rewire wall outlet.
		correct.

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Contents Freestanding SELF-CLEAN GAS Range Roper Table of Contents Wiring Diagram Electrical Shock Hazard Important Safety InformationPage Vii Viii Range Dimensions Mobile Home InstallationGeneral Cabinet Dimensions Parts Supplied Illustrations Tools & Material YOU will NeedTools Additional MaterialEquipment & Property Damage Electrical Supply RequirementsPersonal Injury/Fire Hazard Electronic Ignition SystemIf you smell gas GAS Supply RequirementsInstalling the ANTI-TIP Bracket Installing the RangeInstalling the GAS Line Checking the Pressure Regulator Checking for LeaksPressure Regulator Remove the left and right venturi from the burner box Sealed BurnersConventional Burners Checking the Maintop Burner Operation LO F Lame Setting Adjustment Some ModelsAdjusting The Air Shutters Converting the Oven Burners for L.P. GAS Bake BurnerBroil Burner Control Knob Checking the Oven Burner OperationElectronic Oven Control These conditions occur, proceed to the next Electronic Oven Control To remove the oven door REMOVING/REINSTALLING the Oven DoorCooktop Burners Theory of OperationIgnitor System Operation Ignitor System OverviewBurner Ignitor Dual GAS Safety Valve Ignitor Does Not Glow Troubleshooting the Ignitor SystemWiring Diagram a Wiring Diagram B Sensor Oven ControlCOM Sensor Bake Function1030 Sensor Broil FunctionHI FO Clean Function Clean Time Oven Light Conventional Burner Models Sealed Burner ModelsSealed Burner Models Removing the MaintopBurner Ignitor Maintop Removing the Maintop Conventional Burner Models Removing a Sealed Burner & a Venturi Removing a BurnerRemoving a Venturi Removing a Conventional Burner Removing a Spark Ignitor Switch & GAS Valve Removing the Ignitor Module & a Burner Ignitor Removing the Ignitor ModuleRemoving a Burner Ignitor Ignitor Module Conventional Burner Models Side of Upper Console Locking TAB WHT BRN Removing the Oven Door Latch & Actuator ROD Rear Burner BOX Screws Back of RangeRemove the top screws from the oven burner box Back of Range Removing a Latch Sensing Switch Removing the Door Latch SolenoidRemoving the Mechanical Latch Mechanical Latch Switch Arms Removing the Upper Console Post Pull the knob off the control shaft if present Removing the Electronic Oven ControlRemoving the Manual Oven Light Switch Removing AN Oven Light SwitchRemoving the GAS Safety Valve Pressure Regulator Removing the Bake Burner & Ignitor Removing the Broil Burner & Ignitor Removing the Oven Temperature Sensor Removing a Side Panel Right Side Panel Removing AN Oven Light Socket Removing the Oven Door Gasket Removing the Oven Door Handle Removing the Oven Door Handle TOP TRIM, & Outer Door GlassRemoving a Hinge Assembly Reassemble the rest of the door and install it Removing the Inner Door Glass Removing the Storage Drawer Glides Troubleshooting Component Description & TestingDual GAS Safety Valve 4321891 GAS Outlet GAS Inlet TOP Burner GAS ValvesIgnitor Module TOP Burner Ignitor SystemOven Burner Igniters Automatic Oven Light Manual Oven Light Switch Some ModelsOven Light Door Latch Solenoid Door Latch AssemblyOven Temperature Sensor Troubleshooting Chart Replace the motor Oven Temperature Calibration Electronic Oven Controls Error Codes Electronic Oven ControlsNormal Codes Digit Likely Cause Corrective Action Display Tech Tips Wiring DiagramBake Ignitor Surface Burner Ignitor Module Ignitor Switches Quick Disconnect Plugs Strip CircuitsBroil BakeClock Display on CleanWhirlpool Models SpecificationsMain Chassis Features 4321891 SF375PEE W/N SF375PEE Q/Z SF385PEE W/N Burner BTU Right Rear 500 BTU SF375PEE W/N SF375PEE Q/Z SF385PEE W/N SF385PEE Q/Z SF385PEE Q/Z SF395LEE Q/Z/B Oven Door Features Oven Door Type Roper Models FGS335E W/N FGS335E Q Oven Door Handle Estate Model TGS325E W 3196297A Model and Serial Number Explanation Model NumberSerial Number Length of Warranty Whirlpool will PAY for Whirlpool Warranty