■Is the batter evenly distributed in the pan? Make sure batter is level in the pan.
■Is the appliance level?
Level the appliance. See the Installation Instructions.
■Are baked items too brown on the bottom? Decrease oven temperature 10° F to 30°F (5°C to 15°C).
■Are crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.
Slow baking or roasting
■Was the oven preheated?
Wait for oven to preheat before placing food in oven.
■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.
■Is the proper length of time being used? Increase baking or roasting time.
■Is the proper temperature set? Increase temperature 25°F (15°C).
■Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer cooking times.
Broiler burner fails to light
■Is the ignition system broken?
Contact a designated service technician to replace it.
■Has a household fuse been blown, or has a circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.
To locate FSP® replacement parts in your area, call us or your nearest Whirlpool designated service center.
In theU.S.A.
Call the Whirlpool Customer eXperience Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
Accessories List
Stainless Steel Cleaner & Polish
(stainless steel models)
Order Part Number 31462
Order Part Number 31662
Gas Grate and Drip Pan Cleaner
Order Part Number 31617
InCanada
Call the Whirlpool Canada LP Customer Interaction Centre toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide
For further assistance
If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Accessories List
Stainless Steel Cleaner & Polish
(stainless steel models)
Order Part Number 31462B
Order Part Number 31662B
Gas Grate and Drip Pan Cleaner
Order Part Number 31617B
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