GE JD966 Food does not bake, Or roast properly, Broil properly, Oven temperature, Storage drawer

Page 34

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Food does not bake

 

Oven controls improperly set.

• See the Using the oven section.

or roast properly

 

 

 

 

 

Shelf position is incorrect

• See the Using the oven section.

 

 

 

 

or the shelf is not level.

 

 

 

 

 

 

 

Incorrect cookware or

• See the Using the oven section.

 

 

cookware of improper

 

 

 

size being used.

 

 

 

 

 

 

 

Oven thermostat needs

• See the Adjust the oven thermostat—Do it yourself!

 

 

adjustment.

section.

 

 

 

 

Food does not

 

Oven controls improperly set.

• Make sure you touch the BROIL HI/LO pad.

broil properly

 

 

 

 

 

Door not open to the broil stop

• See the Using the oven section.

 

 

 

 

position as recommended.

 

 

 

 

 

 

 

Improper shelf position

• See the Broiling Guide.

 

 

being used.

 

 

 

 

 

 

 

Cookware not suited

• Use the broiling pan and grid that came with your range.

 

 

for broiling.

 

 

 

 

 

 

 

The probe is plugged into the

• Unplug and remove the probe from the oven.

 

 

outlet in the oven.

 

 

 

(on some models)

 

 

 

 

 

 

 

Aluminum foil used on the

• See the Using the oven section.

 

 

the broiling pan and grid has

 

 

 

not been fitted properly and

 

 

 

slit as recommended.

 

 

 

 

 

 

 

In some areas the power

• Preheat the broil element for 10 minutes.

 

 

(voltage) may be low.

• Broil for the longest period of time recommended in

 

 

 

 

 

 

 

 

the Broiling Guide.

 

 

 

 

Oven temperature

 

Oven thermostat

• See the Adjust the oven thermostat—Do it yourself!

too hot or too cold

 

needs adjustment.

section.

 

 

 

 

Oven door is crooked

 

The door is out of position.

• Because the oven door is removable, it sometimes

 

 

 

 

gets out of position during installation. To straighten

 

 

 

 

the door, push down on the high corner.

 

 

 

 

Storage drawer

 

Rear drawer support is

• Reposition the drawer. See the Storage Drawer

is crooked

 

on top of the guide rail.

Removal instructions in the Care and cleaning of your

 

 

 

 

range section.

 

 

 

 

Storage drawer

 

Power cord may be

• Reposition the drawer and power cord. See the

won’t close

 

obstructing drawer

Storage Drawer Removal instructions in the Care and

 

 

in the lower back

cleaning of your range section.

 

 

of the range.

 

 

 

 

 

 

 

Rear drawer support is

• Reposition the drawer. See the Storage Drawer

 

 

on top of the guide rail.

Removal instructions in the Care and cleaning of your

 

 

 

 

range section.

 

 

 

 

 

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Contents RangesSelf-Cleaning Convection Write the model and serial numbers hereImportant Safety Notice All ranges can tip and injury could resultSafety Instructions SupportSurface Units Operating Instructions Care and Cleaning Troubleshooting TipsConsumer Support Consumer Support Troubleshooting Tips Using the surface unitsCare and Cleaning InstructionsTemperature Limiter Safety Instructions OperatingInstructions Care and Cleaning Dual Surface Unit Control KnobSelecting types of cookware Using a pressure canner, SafetyObserve the Following Points in Canning Using the oven controls Support Troubleshooting Tips Care and CleaningSafety Instructions Special features of your oven controlOperating Instructions Hour, 24 Hour or Clock Black-Out Using Convection ConversionCook and Hold Start padHow to Exit the Sabbath Feature Using the Sabbath FeatureCare and Cleaning Troubleshooting Tips How to Set for Regular Baking/RoastingBefore you begin… TroubleshootingTips Aluminum FoilInstructions Operating SafetyHow to Set the Oven for Broiling Broiling GuideConsumer Support Troubleshooting Using the clock and timerCleaning Operating Tips CareHow to Set a Delayed Start and Automatic Stop Cleaning Troubleshooting Tips ConsumerHow to Set an Immediate Start and Automatic Stop Safety InstructionsUsing the probe. on some models Do not store the probe in the ovenConvection Bake Using the convection ovenTips Consumer Support Convection RoastCookware for Convection Cooking Consumer Support Troubleshooting Tips Care and CleaningMulti-Shelf Baking Paper and PlasticTroubleshooting Tips Consumer Support Operating Instructions Care and CleaningConvection Roasting Guide MeatsUsing the timed features for convection baking Cleaning Operating Instructions Adjust the oven thermostat-Do it yourselfSafety Instructions Consumer Support Troubleshooting Tips CareBefore a Clean Cycle Using the self-cleaning ovenCleaning Troubleshooting Tips Consumer Support How to Set the Oven for CleaningAfter a Clean Cycle Consumer Support Troubleshooting Tips Care and CleaningHow to Delay the Start of Cleaning Care and cleaning of the range OperatingLift-Off Oven Door Care and Cleaning Operating Instructions SafetyConsumer Support Troubleshooting Tips Oven Shelves and Convection Roasting RackTroubleshooting Tips Care and CleaningInstructions Painted Surfaces Operating Instructions SafetyStainless Steel Surfaces on some models Do not use a steel-wool pad it will scratch the surfaceCleaning Pad for Burned-On Soil Cleaning the glass cooktopNormal Daily Use Cleaning Razor Scraper for Heavy, Burned-On SoilCooktop Seal Special Care for Sugary SpillsMetal Marks and Scratches To Order PartsBefore You Call For Service… Problem Possible Causes What To DoOr roast properly Oven temperatureFood does not bake Food does notClean cycle Clock and timer doDuring a clean cycle Is on when you wantOr start time Control signals afterPower outage Display goes blankWe’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration What GE Will Not Cover GE Electric Range WarrantyGE Will Provide Warrantor General Electric Company. Louisville, KYConsumer Support GE Appliances Website Schedule ServiceParts and Accessories Real Life Design Studio

JG966, JD966, JSP36 specifications

The GE JSP36, JD966, and JG966 are advanced electric cooktops designed to meet the needs of modern kitchens. These models combine innovative technology with user-friendly features, making them ideal for both culinary enthusiasts and everyday cooks.

The GE JSP36 is a 36-inch built-in electric cooktop that features a sleek design, offering a minimalist aesthetic to complement any kitchen decor. One of its standout features is the flexible induction technology. This allows the cooktop to heat only the cookware, providing rapid temperature adjustments while maintaining a cool surface. The JSP36 is equipped with multiple cooking zones, including a dedicated bridge element that connects two burners, catering to larger pots and pans, which is perfect for family meals or entertaining guests.

The JD966 model builds on the features of the JSP36, boasting a glass surface that is both elegant and easy to clean. One of its primary technologies is the precise temperature control, allowing for consistent heat application across different settings. With Power Boil and Simmer options, this cooktop allows users to achieve the desired cooking results, from boiling water rapidly to gently simmering sauces. The JD966 also features an indicator hot surface light for safety, ensuring users are aware of the cooktop's temperature status.

Meanwhile, the JG966 showcases a unique combination of induction and a traditional electric element. This model is perfect for those who desire versatility in their cooking methods. The dual zones of this cooktop can handle various cookware types, ensuring optimal results whether using cast iron or stainless steel. The JG966 model also incorporates smart technology, including connectivity options that allow users to monitor cooking progress via a smartphone app, ensuring they never overcook or burn meals.

All three models prioritize energy efficiency and safety. The induction technology of the JSP36 and JG966 uses up to 70% less energy compared to gas cooktops, while the JD966 includes safety features such as auto shut-off and a locked control panel to prevent accidental activations.

In summary, the GE JSP36, JD966, and JG966 offer a mix of advanced features, modern technology, and safety characteristics that cater to the evolving needs of today’s home chefs. Whether you prioritize speed, versatility, or ease of cleaning, these electric cooktops provide exceptional performance for a variety of cooking styles.
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