GE JS998 owner manual Before you call for service…, Problem Possible Causes What To Do

Page 48

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Surface units will not

 

Improper cookware

Use pans which are flat and match the diameter of

maintain a rolling boil

 

being used.

the surface unit selected.

or cooking is not

 

 

 

 

fast enough

 

 

 

 

 

 

 

 

 

Surface units do

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

not work properly

 

blown or the circuit breaker

 

 

 

tripped.

 

 

 

 

 

 

 

 

Cooktop controls

Check to see the correct control is set for the surface

 

 

improperly set.

unit you are using.

 

 

 

 

 

Scratches (may appear

 

Incorrect cleaning

Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

 

methods being used.

less visible in time as a result of cleaning.

glass surface

 

Cookware with rough bottoms

To avoid scratches, use the recommended cleaning

 

 

being used or coarse particles

procedures. Make sure bottoms of cookware are clean

 

 

(salt or sand) were between

before use, and use cookware with smooth bottoms.

 

 

the cookware and the surface

 

 

 

of the cooktop.

 

 

 

Cookware has been slid

 

 

 

across the cooktop surface.

 

 

 

 

 

 

Areas of discoloration

 

Food spillovers not cleaned

See the Cleaning the glass cooktop section.

on the cooktop

 

before next use.

 

 

 

 

 

 

 

 

Hot surface on a model

This is normal. The surface may appear discolored

 

 

with a light-colored cooktop.

when it is hot. This is temporary and will disappear

 

 

 

 

as the glass cools.

 

 

 

 

 

Plastic melted to

 

Hot cooktop came into

See the Glass surface—potential for permanent damage

the surface

 

contact with plastic placed

section in the Cleaning the glass cooktop section.

 

 

on the hot cooktop.

 

 

 

 

 

 

Pitting (or indentation)

 

Hot sugar mixture spilled

Call a qualified technician for replacement.

of the cooktop

 

on the cooktop.

 

 

 

 

 

 

Frequent cycling

 

Improper cookware

Use only flat cookware to minimize cycling.

off and on of

 

being used.

 

surface units

 

 

 

 

 

 

 

 

Oven light does

 

Light bulb is loose or defective. Tighten or replace the bulb.

not work

 

 

 

 

 

Switch operating

Call for service.

 

 

 

 

light is broken.

 

 

 

 

 

Oven will not work

 

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

 

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

A fuse in your home

Replace the fuse or reset the circuit breaker.

 

 

may be blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the oven section.

 

 

 

 

 

48

Image 48 Contents
Model # Serial # Write the model and serial numbers hereManual Owner’sImportant Safety Notice Consumer Support Troubleshooting Tips CareCleaning Operating Instructions Safety Precautions All ranges can tip and injury could resultCook Meat and Poultry THOROUGHLY… ConsumerSafety Instructions Surface UnitsTrivection Oven To reduce the risk of fire in the oven cavityArcing OperatingOven. Arcing is caused by Arcing is the microwave term for sparksSELF-CLEANING Oven Support TroubleshootingOven Tips CareUsing the surface units SafetyHow to Set Hot surface indicator light willInstructions Safety Instructions Tips Care and Cleaning OperatingTroubleshooting Consumer SupportInstructions Care and Cleaning Troubleshooting Selecting types of cookwareInstructions Operating Tips Consumer SupportUsing a pressure canner, InstructionsObserve the Following Points in Canning Introduction Tips Consumer SupportUsing the oven controls Care and CleaningConsumer Support Troubleshooting Tips Care and Cleaning Troubleshooting Tips Consumer Support Speed BroilConsumer Support Troubleshooting Tips RecipesSafety Instructions CleaningUsing the oven Before you begin…Using the Trivection oven Cleaning Troubleshooting Tips Consumer SupportInstructions Care Instructions OperatingConsumer Support Other Speedcooking TipsRack Positions for Speed Baking Troubleshooting Tips Consumer Support Instructions Operating Instructions Care and CleaningHow to Set the Oven for Speed Baking Enter maximum recipe or package cook timeCleaning Operating Instructions Safety Instructions Traditional Roasting GuideTips for Speed Broiling Cleaning Troubleshooting Tips Consumer Support How to Set the Oven for Speed BroilingInstructions Operating Instructions Care Traditional Broiling Guide for Speed BroilingUsing the defrost feature How to Set the Oven for DefrostCookware/Tips for Defrosting Defrosting GuideDefrosting Guide Ground MeatUsing traditional bake and roast Troubleshooting TipsAluminum Foil Using the traditional timed baking Roasting features Cleaning Troubleshooting Tips Consumer SupportHow to Set an Immediate Start and Automatic Stop How to Set a Delayed Start and Automatic StopUsing traditional broil Consumer Support Troubleshooting Tips Care and CleaningHow to Set the Oven for Broiling Broiling GuideUsing the convection modes Convection FanRack Convection Baking Multi-Rack Convection BakingCare and Cleaning Operating Consumer Support Troubleshooting TipsHow to Set the Oven for Convection Baking or Roasting Cookware for Convection CookingSafety Instructions Operating Instructions Care and CleaningUsing the timed features for convection cooking Convection Roasting GuideRecipes To Program a New FavoriteTo Use a Favorite To Change or Replace a FavoriteUsing the proof, warmer and warm features Support Troubleshooting Tips Care and CleaningHow to Set the Oven For Proof How to Set the Oven For WarmerUsing the self-cleaning oven Before a Clean CycleHow to Set the Oven for Cleaning Select Self CleanCare and Cleaning Operating Instructions Safety After a Clean CycleHow to Delay the Start of Cleaning Select Delay CleanSettings ClockClock Options Check Food DonenessFahrenheit or Celsius Temperature Tone VolumeOperating Tones at the End of a Timed CycleAdjust the oven temperature-Do it yourself To Adjust the TemperatureType of margarine will affect baking performance Cleaning Operating How to Set for Sabbath Feature in Baking/RoastingTips CareHow to Exit the Sabbath Feature Care and cleaning of the range Consumer Support TroubleshootingOperating Instructions Cleaning the Oven Door To clean the inside of the doorTo clean the outside of the door Operating Instructions Safety Instructions Painted Surfaces Oven Racks and Convection Roasting Rack Oven Light BulbsInstructions Operating Instructions Care Stainless Steel SurfacesBroiler Pan & Grid Storage Drawer RemovalCleaning the glass cooktop Operating Instructions SafetyNormal Daily Use Cleaning Burned-On ResidueMetal Marks and Scratches Cooktop SealDamage from Sugary Spills and Melted Plastic To Order PartsBefore you call for service… Problem Possible Causes What To DoTemperature Food does notSpeed bake properly Reading on meatCleaning Troubleshooting Tips CareConsumer Support Temperature too Clean cycleNot open after a Clean cycle Oven not clean After a clean cyclePower outage Removal instructions in the Care and cleaning of yourCleaning of your range section Removal instructions in the Care and cleaningWe’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration GE Self-Cleaning Oven with Trivection Warranty Safety Instructions Operating Instructions CareCleaning Troubleshooting GE Will ProvideSchedule Service Parts and AccessoriesConsumer Support GE Appliances Website Real Life Design Studio