GE 164D3333P172 Service Telephone Numbers, In-Home Repair Service 800-GE-CARES, TDD 800-TDD-GEAC

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Customer Service Troubleshooting Tips Installation Instructions Operating Instructions Safety Information

Service Telephone Numbers.

GE Answer Center® 800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In-Home Repair Service 800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

Special Needs Service 800.626.2000

TDD 800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier- free kitchen for persons with limited mobility.

Service Contracts 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE, follow these three steps. First, contact the people who serviced your appliance. Next, if you are still not pleased, write all the details— including your phone number—to: Manager, Consumer Relations, GE Appliances, Appliance Park, Louisville, KY 40225. Finally, if your problem is still not resolved, write:

Major Appliance Consumer Action Program

20 North Wacker Drive, Chicago, IL 60606.

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Printed in Louisville, KY

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Contents GE Appliances GE Answer CenterWrite the model and serial numbers here Staple sales slip or cancelled check hereCongratulations You Are Now Part of the GE Family GE & You Service Partnership Fiberglass insulation in self-clean ovens gives off a very All ranges can tip and injury could resultCalifornia Safe Drinking Water and Toxic Enforcement Cycle. Exposure can be minimized by venting with an openSafety Precautions Safety Information Oven SELF-CLEANING Oven Surface Cooking Units Customer Service Troubleshooting Tips REMEMBER…Using the surface units How to SetSurface Cookware Tips Wok CookingUsing the oven controls Customer ServiceOven Control Settings Using the oven How to Set the Oven for Baking or RoastingBefore you begin… Type of margarine will affect baking performanceAluminum Foil Preheating and Pan PlacementHow to Set the Oven for Broiling Broiling guide CommentsUsing the clock and timer How to Set an Immediate Start Automatic StopMake sure the oven clock shows the correct time of day Press Cook Time ON/OFFFor Models with Only an Oven Temperature Knob For Models with Pads and an Oven Temperature KnobHow to Set the Oven for Cleaning Using the self-cleaning ovenBefore a Clean Cycle Press the Start Time ON/OFF pad How to Delay the Start of CleaningAfter a Clean Cycle Care and cleaning of the range Control Panel and KnobsOven Vent Painted SurfacesTo clean the inside of the door To clean the outside of the doorLift-Off Oven Door Do not lift the door by the handleOven Light Replacement on some models Oven Heating ElementsOven Shelves To remove the coverTo replace the storage drawer Broiler Pan & GridTo remove the storage drawer Porcelain Enamel Cooktop Lift-Up Cooktop on some modelsSurface Units Drip PansTo remove a surface unit To replace a surface unitInstallation of the range Wiring must conform to National Electric CodesPrepare the Opening Flooring Under the Range Prepare for Electrical ConnectionPower Cord Strain Relief Installation Be installed before reinstalling the rear range wiring coverWire Power Cord Installation Do not remove ground strap connectionBefore After Wire Conduit Installation Local codesConnector block terminal Bare wire Final Check Anti-Tip Bracket InstallationLeveling the Range Before you call for service… Customer Service Troubleshooting Tips Installation Instructions Operating InstructionsFood does not bake Or roast properlyOven temperature Clock and timerSelf-clean Self-clean cycleOven not clean After a clean cycleClean light To CleanIs on when you Power outageWant to cook A numberCustomer Service GE Electric Range Warranty We Will Replace, At No Charge To YouOne Year From the dateTDD 800-TDD-GEAC Service Telephone NumbersIn-Home Repair Service 800-GE-CARES