GE 164D3333P172 owner manual Before you call for service…

Page 37

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Surface units

 

The surface units are

With the controls off, check

not functioning

 

not plugged in solidly.

to make sure the surface

properly

 

 

unit is plugged completely

 

 

 

into the receptacle.

 

 

 

 

 

 

The surface

Check to see the correct

 

 

unit controls

control is set for the surface

 

 

improperly set.

unit you are using.

 

 

 

 

 

 

The drip pans are

With the controls off, check

 

 

not set securely in

to make sure the drip pan is

 

 

the cooktop.

in the recess in the cooktop

 

 

 

and that the opening in the

 

 

 

pan lines up with the

 

 

 

receptacle.

 

 

 

 

The display goes

 

Power surge.

Disconnect power at the

blank or indicator

 

 

fuse box or circuit breaker

lights come on

 

 

for at least 10 seconds.

when range is

 

 

Turn power on and power

not in use

 

 

up your range. If the

 

 

 

indicator lights are still on,

 

 

 

call for service.

 

 

 

 

Oven light does

 

Light bulb is loose

Tighten or replace

not work

 

or defective.

the bulb.

 

 

 

 

 

 

Switch operating light

Call for service.

 

 

is broken.

 

 

 

 

 

Oven will

 

Plug on range is not

Make sure electrical plug is

not work

 

completely inserted in

plugged into a live, properly

 

 

the electrical outlet.

grounded outlet.

 

 

 

 

 

 

A fuse in your home

Replace fuse or reset

 

 

may be blown or the

circuit breaker.

 

 

circuit breaker tripped.

 

 

 

 

 

 

 

Oven controls

See the Using the

 

 

improperly set.

oven section.

 

 

 

 

 

 

Door left in the

If necessary, allow the

 

 

locked position.

oven to cool then unlock

 

 

 

the door.

Safety Information Operating Instructions Installation Instructions Troubleshooting Tips Customer Service

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Contents GE Answer Center GE AppliancesCongratulations You Are Now Part of the GE Family Staple sales slip or cancelled check hereWrite the model and serial numbers here GE & You Service Partnership All ranges can tip and injury could result Fiberglass insulation in self-clean ovens gives off a veryCalifornia Safe Drinking Water and Toxic Enforcement Cycle. Exposure can be minimized by venting with an openSafety Precautions Safety Information Oven SELF-CLEANING Oven Surface Cooking Units REMEMBER… Customer Service Troubleshooting TipsHow to Set Using the surface unitsSurface Cookware Tips Wok CookingCustomer Service Using the oven controlsOven Control Settings How to Set the Oven for Baking or Roasting Using the ovenBefore you begin… Type of margarine will affect baking performanceHow to Set the Oven for Broiling Preheating and Pan PlacementAluminum Foil Comments Broiling guideUsing the clock and timer Automatic Stop How to Set an Immediate StartMake sure the oven clock shows the correct time of day Press Cook Time ON/OFFFor Models with Pads and an Oven Temperature Knob For Models with Only an Oven Temperature KnobBefore a Clean Cycle Using the self-cleaning ovenHow to Set the Oven for Cleaning After a Clean Cycle How to Delay the Start of CleaningPress the Start Time ON/OFF pad Control Panel and Knobs Care and cleaning of the rangeOven Vent Painted SurfacesTo clean the outside of the door To clean the inside of the doorLift-Off Oven Door Do not lift the door by the handleOven Heating Elements Oven Light Replacement on some modelsOven Shelves To remove the coverTo remove the storage drawer Broiler Pan & GridTo replace the storage drawer Lift-Up Cooktop on some models Porcelain Enamel CooktopDrip Pans Surface UnitsTo remove a surface unit To replace a surface unitWiring must conform to National Electric Codes Installation of the rangePrepare the Opening Prepare for Electrical Connection Flooring Under the RangeBe installed before reinstalling the rear range wiring cover Power Cord Strain Relief InstallationDo not remove ground strap connection Wire Power Cord InstallationBefore After Local codes Wire Conduit InstallationConnector block terminal Bare wire Leveling the Range Anti-Tip Bracket InstallationFinal Check Before you call for service… Instructions Operating Instructions Customer Service Troubleshooting Tips InstallationFood does not bake Or roast properlyClock and timer Oven temperatureSelf-clean Self-clean cycleAfter a clean cycle Oven not cleanClean light To CleanPower outage Is on when youWant to cook A numberCustomer Service We Will Replace, At No Charge To You GE Electric Range WarrantyOne Year From the dateIn-Home Repair Service 800-GE-CARES Service Telephone NumbersTDD 800-TDD-GEAC