Broan HEPA 2000, HEPA 4000, HEPA 3000, HEPA 1000 Troubleshooting, Problems Solutions

8. TROUBLESHOOTING

PROBLEMS	SOLUTIONS
	• Check breaker or fuse in main
	distribution panel.
	• Check there is 120V at the
	electrical outlet.
	• Make sure the unit main switch is
1.Unit does not start at Normal	properly set in Normal or Boost
or Boost position.	position.
	• If a wall control (C12 / CM or
	C34 / CMR) is connected,
	disconnect control wire from the
	unit, then make sure the unit
	main switch is properly set in
	Normal or Boost position.
	• If a wall control (C12 / CM or
2. Unit does not run at Normal	C34 / CMR) is used, disconnect
speed, but runs at Boost.	control wire from the unit. Then, if
	the unit runs at Normal speed,
	chech control wiring and wall
	control connections.
3. Unit is not operating as per	• Check if the unit main switch is in
	“Normal/Remote” position.
the selected mode.
	• Check wall control wiring.
4. Wall control indicators do not work	• Check wall control wiring.
properly or not at all.
5. On C34 / CMR wall control only, 1 or	• Check if the unit main switch is in
2 light indicators are flashing	“Normal/Remote” position.
every second.	• Check wall control wiring.

If the problem is still not solved, call your installer or the nearest approved Service Center.

Also, you can reach the Customer Service Department at the following telephone numbers:

Exclusively for models HEPA 1000, HEPA 2000, HEPA 3000 and HEPA 4000:

1 800 567-3855.

Exclusively for models HF 1.0, HF 2.0 and HF 3.0:

1 866 737-7770.

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