Transition Networks SDSFE31XX-100, RS-232-TO-100BASE-FX Section Troubleshooting, Introduction

Page 69

 

Section V:

 

 

 

Troubleshooting

 

 

Introduction

 

 

 

This section provides basic troubleshooting information for the Device Server via a

 

problem and corrective action table. The problems are stated in the problem column

 

and the action(s) to take for the problem is stated in the corrective action column. If

 

the corrective measures listed do not correct the problem, contact our 24-Hour

 

Technical Support department at 1-800-260-1312, International: 00-1-952-941-7600.

In this section

 

 

 

These are the topics:

 

 

 

 

 

 

 

Topic

See Page

 

Troubleshooting problem and corrective action table

58

 

 

 

 

 

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Contents Page Page Table of Contents Transition Networks Iii Intentionally Blank Trademark Copyright restrictions FCC warning CE MarkMay be required to take adequate preventative measures About this product and manual About this product and manual Box contents The box should include the followingEquipment, or injury to persons Observe this caution could result in EMI problemsDamage to the Device Server PerformanceSDSFE31xx-100 Industrial Device Server Transition Networks Intentionally Blank This section These are the topics Section SDSFE31xx-100 Industrial Device ServerTopic SeeFeatures General descriptionOverview Standard SDSFE31xx-100 Industrial part numbersParts Physical descriptionFunctions FunctionsDevice server parts and functions Physical descriptionIntentionally Blank This section Section InstallationThese are the topics Topic SeeDevice Service mounting location Mounted DIN Rail Clip DIN rail clip and DIN rail mountingStep Action DIN rail clip and DIN rail mountingDevice Server Grounding Screw Grounding the Device ServerRedundant Power Connections Connecting power to the Device ServerTurn the external power source OFF Connecting power to the Device ServerStrip the power wires as required Polarity. See FigureWired Terminal-Block Plug Inserted Into Device Server Terminal-block plug wiring Step ActionAlarm Relay Contacts Connecting an alarm fixtureConnecting an alarm fixture FaultIndications Fiber Cable Connections Connecting fiber cablesInstallation Connecting DB-9 cableSection for DB-9 cable pinouts DB-9 cableDip Switch Settings and Explanations DIP SwitchesIntentionally Blank Section Operations LEDs Light emitting diodes LEDsLogin Dialog Box Device Server configurationWeb access Device Server configurationSystem Restart Configuration softwareSystem information submenu Master information submenu Configuration softwareSerial Port Transfer Configuration Submenu Display Configuration menu optionsSerial Device Connection to a Host via Ethernet Network Serial port config submenu Submenu Item DescriptionSerial Tunneling Submenu Item Description RS-232 Port Connection Status Submenu DisplayUser config SubmenuSee Figure Firmware Upgrade Submenu Http Firmware File Name Captured FW upgrade via Http Step ActionIndex Page System information Display FW upgrade via HttpFW upgrade via Tftp Step Action Configuration System Backup File Display Backup File Restore Display Snmp Communities Display Snmp configuration menu Snmp communities submenuIP Trap Parameters and Descriptions Describes the fields on the IP Trap Manager displayIP trap manager submenu System Restore System restoreReset Will be erasedIntentionally Blank Section Serial IP Redirector Software SectionThis are the topics Serial IP redirect software description Needed? Step Action What isInstallation Wizard Dialog Box Installing serial IP redirector softwareSoftware Destination Folder Dialog Box Installing serial IP redirector softwareSelect Features Dialog Box Ready to Install Application Dialog Box Step Action Upgrading serial IP redirector software Software upgradesSerial IP Control Panel Dialog Box Creating virtual COM portsSelect Ports Dialog Box Creating virtual COM portsVirtual Port Configuration COM Port 7 Configuration Wizard If the wizard Setting button will be active. See FigureFails If the wizard isSerial/IP Port Monitor If the wizard is successful Step ActionSection Troubleshooting Troubleshooting problem and corrective action tableIntroduction Problem Potential Cause Potential Solution Troubleshooting problem and corrective action tableThis section provides copper and fiber cable specifications Section Cable SpecificationsWhat is RS-232 Copper DB-9 RS-232serial cable specificationsSpecifications PinoutsFiber cable and optic specifications ParameterSpecificationFiber Cable Specifications Intentionally Blank Section Contact Us, Warranty Conformity Information Contact us Declaration of Conformity Conformity declarationWarranty Warranty Compliances Compliance informationRegulations CanadianAccordance with European Union Directive 2002/96/EC Compliance informationPortion of this document To the Public Telephone NETWORK. Failure to observe thisIntentionally Blank Appendix a Technical Specification SDSFES31xx-100 specifications, notices, and warningsParameter Description Subchapter J applicable at the date of manufacture SDSFES31xx-100 specifications, notices, and warningsCould result in damage to equipment This warning could result in an eye injury or blindnessIndex COM Port ConfigurationPacket Mode