Transition Networks RS-232-TO-100BASE-FX Troubleshooting problem and corrective action table

Transition Networks SDSFE31xx-100 Industrial Device Server

Troubleshooting problem and corrective action table

Problem	Potential Cause		Potential Solution
Device Server does not	• Is the wired terminal-block plug	•	Wire and insert the terminal-block
power up	inserted into the Device Server?		plug into the Device Server’s
			terminal block
	• Is the power LED lit?	•	Check that DC power is at the
			recommended levels.
		•	Contact Technical Support.
			US/Canada: 1-800-260-1312,
			International: 00-1-952-941-7600
No activity at the DB-9	• Is the power LED lit?	•	Check the power is turned ON.
port	• Can the Device Server receive	•	Send link pass from the connected
	link pulses?		device (if a computer, press any key
			and the Device Server’s ACT LED
			will flicker each time you press the
			key.)
	• Is the DB-9 cable properly	•	Verify that the cable at both ends is
	installed at both ends?		installed properly
	• Is the DB-9 cable good?	•	Check pin assignments
		•	Contact Technical Support.
			US/Canada: 1-800-260-1312,
			International: 00-1-952-941-7600
No activity on the fiber	• Is the LNK/ACT LED lit	•	Ensure that the fiber optic cable is
port	(green)?		installed properly into the Device
			Server and the compliant device
		• Power up the compliant connected
			device.
		•	Contact Technical Support.
			US/Canada: 1-800-260-1312,
			International: 00-1-952-941-7600

58 24-Hour Technical Support: 1-800-260-1312 International: 00-1-952-941-7600