Generac Power Systems 004917-2 owner manual Troubleshooting Points, Problem Cause Correction

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Section 5 — Troubleshooting

QUIETSOURCE™ Liquid-cooled 30 kW Generators

TROUBLESHOOTING POINTS

PROBLEM

CAUSE

CORRECTION

Engine won’t crank.

1.

15 amp fuse blown.

1.

Replace fuse.

 

2.

Loose or corroded or defective

2.

Tighten, clean or replace

 

 

battery cables.

 

battery cables as necessary.

 

3.

Defective starter contactor.

3.

Replace contactor.

 

4.

Defective starter motor.

4.

Replace starter motor.

 

5.

Dead or Defective Battery.

5.

Remove, change or replace battery.

 

6.

4 amp fuse blown.

6.

Replace fuse.

 

 

 

 

 

Engine cranks, but won't start

1.

Out of fuel.

1.

Replenish fuel.

 

2.

Fuel solenoid (FS) is defective

2.

Replace solenoid.

 

3.

Open Wire #14 from Engine Control

3.

Reconnect wire.

 

 

circuit board.

 

 

 

4.

Spark plugs defective.

4.

Clean, regap or replace plugs.

 

 

 

 

 

Engine starts hard, runs rough.

1.

Flame arrestor (air cleaner) plugged or

1.

Clean or replace as needed.

 

 

damaged.

 

 

 

2.

Plugged fuel line.

2.

Unclog fuel line.

 

3.

Defective spark plugs.

3.

Clean, regap or replace plugs.

 

 

 

 

 

Engine starts, then shuts down.

1.

Engine oil level is low.

1.

Check oil and add oil as needed.

 

2.

Engine is overheated.

2.

Check cooling system for leaks.

 

3.

Defective Low Oil Pressure Switch

3.

Replace switch.

 

4.

Defective Coolant Temperature Switch

4.

Replace switch.

 

5.

Defective Control Module circuit board.

5.

Replace board.

 

6.

Coolant Level is Low.

6.

Repair leak - Add coolant.

 

7.

Defective Low Coolant Level Switch

7.

Replace Switch.

 

 

 

 

 

AUTO/OFF/MANUAL Switch at,

1.

Defective AUTO/OFF/MANUAL switch

1.

Replace switch.

OFF engine continues to run

2.

Open/disconnected wire #15A between

2.

Reconnect/close wire.

 

 

AUTO/OFF/MANUAL switch and Control

 

 

 

 

Module circuit board.

 

 

 

3.

Defective Control Module circuit board

3.

Replace board.

 

 

 

 

 

No AC output from generator.

1.

Check main line circuit breaker.

1.

Reset to ON or CLOSED.

 

2.

Check circuit breaker & fuses.

2.

Reset and replace, if necessary.

 

3.

Transfer switch set to NORMAL position

3.

Set to GENERATOR position.

 

4.

Generator internal failure.

4.

Contact an Authorized Generac

 

 

 

 

facility.

 

5.

Thermal circuit breaker open.

5.

Auto-reset - Wait five minutes and

 

 

 

 

attempt restart.

Generac® Power Systems, Inc. 23

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Contents Installation ‹ Operation and Maintenance Authorized Service Dealer Location‹ HOW to Obtain Service IntroductionTable of Contents General Hazards Electrical Hazards Generator Transfer SwitchAutomatic System Operation Generator AC Connection Systems‹ 1.7.1 LOW OIL Pressure Switch ‹ 1.7.2 High Coolant Temperature Switch‹ 1.7.3 LOW Coolant Level Switch Generator Fuel SystemLifting the Generator UnpackingReconfiguring the Fuel System Specifications‹ 1.10.1 Generator Specifications ‹ 1.10.2 Engine SpecificationsBefore Installation Torque SpecificationsEngine OIL Recommendations Coolant RecommendationsGenerator Mounting Support Generator LocationBasic Standby Electric System ‹ 2.1.1 Nfpa StandardsEmergency Circuit Isolation Method Transfer Switch Signal ConnectionsTotal Circuit Isolation Method Generator AC Neutral Connections‹ 2.9.2 GTS-TYPE ATS Battery Installation‹ 2.10.1 Vented Batteries Preparation Before START-UP Using a Standard GTS Transfer Switch‹ 3.2.2 Fault Indicator LED ‹ 3.2.1 AUTO/OFF/MANUAL Switch‹ 3.2.5 SET Exercise Time Switch Control Console ComponentsRetransfer and Shutdown Manual Transfer START-UP Engine Governor Adjustments‹ 3.2.6 System Ready LED Weekly Exercise Cycle Overload Protection for Engine DC Electrical System Cooling SystemChecking Fluid Levels ‹ 4.5.4 Inspect Cooling System ‹ 4.5.11 Changing the Engine AIR Cleaner‹ 4.5.5 Check Engine Coolant Level ‹ 4.5.6 Perform Visual Inspection‹ 4.6.1 Cleaning the Generator Miscellaneous Maintenance‹ 4.6.2 Battery ‹ 4.5.12 Spark Plugs‹ 4.6.4 Battery Replacement ‹ 4.6.3 Battery MaintenanceService Maintenance Interval Information Scheduled MaintenanceLevel Maintenance Level Problem Cause Correction Troubleshooting PointsCustomer Connection PCB J2 ICT LOS WLS HCT Starter Carrier Bolt Battery Post Cover Baclk Boot Battery CableBattery Post Cover RED + Hold Down BatteryDetail ASSEMBLY,BASE-DOOR Ground Wire Assy GRD Wire 99HSBDuct Intake MID AL Duct Discharge RH ALGenerac Power Systems, Inc Control BOX HSB Assy 2A 12V UL BatteryCover Front Panel HSB Cover TOP Panel HSB512 Cover Flywheel Access Shown 0LHSB Wire SET 3.0L Ford notNot SHOWN-USED to Hold OIL Drain Assembly Washer Lock M12Frame Radiator R-IN,L-OUT Tank Coolant RecoveryVenturi 3.0L Ford HSB Side Support Radiator HSBNER Flange Fuel Inlet Weldment Mounting BaseAssy Regulator 3.0L NG or LPV Washer Flat 5/16 ZincLeads Rotor 390 20KW 1P Direct HSB 2.5L Ford Rotor 390 15KW 1P Direct HSB 2.5L FordRotor 390 25KW 1P Direct HSB 2.5L Ford Rotor 390 40KW 1P Direct HSB 3.9L ChryslerExhaust Flange 2 Pipe OUTPipe Muffler OUT Washer Lock 3/8 SSCover AIR Cleaner ELEMENT, AIR CleanerTube AIR Intake 3.0L Ford Washer Flat M5Installation Diagram Quietsource Liquid-cooled 30 kW Generators This Warranty Shall not Apply to the Following

004917-2 specifications

Generac Power Systems 004917-2 is a noteworthy addition to the realm of home power solutions, designed to provide reliable backup power during outages and enhance energy management for residential users. This model is recognized for its robust engineering and advanced features, making it a preferred choice for homeowners seeking uninterrupted power supply.

One of the standout characteristics of the 004917-2 is its quiet operation, achieved through innovative noise-reduction technology. This feature ensures that users can enjoy a peaceful environment without the disruptive sounds often associated with traditional generators. The unit is designed not only for functionality but also for discretion, seamlessly blending into residential settings.

Built with a powerful engine, the 004917-2 delivers an impressive wattage capacity, ensuring that essential appliances such as refrigerators, lights, and heating systems can function smoothly during power outages. Its automatic transfer switch capability is a significant technological advancement, allowing the generator to detect power loss and activate without user intervention. This means that homeowners can have peace of mind knowing that their critical systems will remain operational when most needed.

Another notable feature of the Generac 004917-2 is its user-friendly control panel, equipped with digital indicators that provide real-time monitoring of the generator's performance. This interface allows users to easily assess power usage, fuel levels, and maintenance schedules, empowering them with the information necessary to manage their energy needs effectively.

Moreover, the 004917-2 is designed for fuel efficiency, incorporating eco-friendly technologies that optimize fuel consumption while delivering high power output. This design not only helps to reduce operational costs but also minimizes the environmental impact.

In terms of durability, the unit boasts a corrosion-resistant exterior that enhances its lifespan, making it suitable for various climates and conditions. Generac's commitment to quality assurance is evident in the rigorous testing that each model undergoes before reaching the consumer market.

In summary, the Generac Power Systems 004917-2 stands out as a reliable and efficient solution for homeowners looking for dependable backup power. With its quiet operation, powerful performance, automatic transfer capabilities, user-friendly interface, fuel efficiency, and robust construction, it meets the demands of modern energy use while offering peace of mind during unexpected outages.
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