Support from Your Network Supplier | 3Com 2000 TR specification

D-2APPENDIX D: TECHNICAL SUPPORT

This service features news and information about 3Com products, customer service and support, 3Com’s latest news releases, selected articles from 3TECH™ (3Com’s award-winning technical journal)

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Support from Your Network Supplier

If additional assistance is required, contact your net- work supplier. Many suppliers are authorized 3Com service partners qualiﬁed to provide a variety of ser- vices, including network planning, installation, hard- ware maintenance, application training, and support services.

When you contact your network supplier for assis- tance, have the following information ready:

■Diagnostic error messages

■A list of system hardware and software, including revision levels

■Details about recent conﬁguration changes, if applicable

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3Com 2000 TR manual Support from Your Network Supplier, 3ComForum on CompuServe, 3ComFacts Automated Fax Service

Contents

For SuperStack II Switch 2000 TR For units of the Department of Defense For civilian agencies About this Guide 3COM Corporation Limited Warranty Introduction About this GuideTerminology Finding Information in this Guide Conventions About the SuperStack II Switch 2000 TR TR-in-FE Module Overview TR-in-FE Beneﬁts Hardware Summary of TR-in-FE Module FeaturesSoftware 4CHAPTER 1 Overview What is Token Ring-in-Fast Ethernet TR-in-FE? TR-IN-FE Concepts 3Com Token Ring-in-Fast Ethernet System TR-in-FE Compared to Traditional MethodsToken Ring-in-Fast Ethernet Module How TR-in-FE Works How TR-in-FE Works Power IIRedundant SuperStack Requirements TunnelingToken Ring Frames 4Token Ring-in-Fast Ethernet Frame What is a Vlan Virtual LANs VlansAdvantages of Vlan Port-Based Distribution 8CHAPTER 2 TR-IN-FE Concepts Following Safety Information Installing and Setting UP the ModulePre-installation Procedure Installation Post-Installation Checks LED Summary Checking the Power Supply Checking that the TR-in-FE Module is Installed Correctly Checking the Physical Connections Jumper Settings 2TR-in-FE Module Jumper Settings Accessing Management Features VT100 ConsoleChoice Field Entry Field Button List BoxesKey Board Shortcuts Correcting Text Entries Default Name Password Access Level Default UsersConsole Menu Map 1VT100 Console Menu Map with I/O Module Detail Switch 2000 TR banner LCD Console User Name Default Access Level Password Logging On Logging Off Automatic Logout 8CHAPTER 4 Accessing Management Features Configuring the TR-IN-FE Module TR-in-FE Module Conﬁguration Map Setting Up a Module 2I/O Module Screen Config Bridge Parameters Spanning Tree Source Routing TR Vlan Info Setup Screen Setting Up a VlanTR Vlan Setup Screen Scroll the Vlan list using the Up and Down keys Monitoring the TR-IN-FE Module TR-in-FE Module Statistics Map Statistics Overview 2TR Port Statistics Screen Port Statistics Trafﬁc 3Sample TR Port Statistics Trafﬁc Screen Clearing Screen Counters Jam Counts Important Safety Information ’information de Sécurité Importante Wichtige Sicherheitsinformationen Screen Access Rights Screen Access level required 2APPENDIX B Screen Access Rights Environmental Speciﬁcations TR-IN-FE Module Technical SpecificationsTR-in-FE Cable Speciﬁcation Example Does the Cable Provide Sufﬁcient Bandwidth?Core mm Cladding mm Numerical Aperture TR-in-FE Cable Speciﬁcation 4APPENDIX C TR-IN-FE Module Technical Specifications Online Technical Services 3Com Bulletin Board ServiceTechnical Support World Wide Web Site 3ComFacts Automated Fax Service Support from Your Network Supplier3ComForum on CompuServe Country Telephone Number Returning Products for Repair Support from 3ComCountry Telephone Number Fax Number 4APPENDIX D Technical Support Numbers Page 3Com Corporation Limited Warranty Hardware Governing LAW